Key Features of info@hand CRBM
- World Class Customer Relationship Management for B2B or B2C
- Mobile Support (iPhone/iPad, Android, BlackBerry)
- Full Order Management: Product Catalog, Quotes, Invoices, ..
- Sales Force Automation & Forecast Tracker
- Affordable for Small/Medium Businesses
- Service Contracts & Case Management
- Available as On Premise Software or Cloud-Hosted Service
- Project & Resource Management
- Built-In Self-Service Portal for Collaboration
- Employee Timesheets, Expense Reports
- Portal Includes Integrated eCommerce Store
- Human Resources Management
- Comprehensive QuickBooks Integration
- Customizable Workflow Automation
- Class-Leading Group Calendaring
- Document Management
- IP Telephony Integration (Skype etc..)
- Inbound/Outbound HTML Email
- MS Word Mail Merge
- Syncs With Google Applications
Screenshots Click image for larger version
The info@hand CRBM System blends a best-of-breed Customer Relationship Management system with comprehensive order management, project, resource, service & HR management, a free Self-Service Portal with eStore, and optional QuickBooks integration. An integrated web-based application, info@hand will revolutionize information flow throughout your business, and deliver several key benefits: Reduced Administrative Costs, Improved Efficiency, Happier Customers, Increased Sales Effectiveness and Greater Sales Reach. Because info@hand is web based, all its benefits are available to every company employee whether they are in the office, at home, or on the road.
|Intended Users:||Associations, Freelancers, Non Profits, Small Business|
|Devices Supported:||Android, iPhone-iPad, Linux, Mac, Open-source, RIM-BlackBerry, Web-based, Windows, Windows Phone|
|Supported Countries:||Asia, Australia, Canada, Europe, Germany, Japan, Latin America, Middle-East and Africa, United Kingdom, United States|
|Supported Languages:||Danish, English, French, German, Irish, Italian, Norwegian, Spanish, Swedish|
|Support Options:||FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials|
|Categories:||· CRM · Customer Service · Online CRM · Billing and Invoicing · Contact Management · Quoting · Business Management|
info@hand CRBM Pricing
Pricing model: One-time Licence, Subscription
Free Trial: Available (No Credit Card required)
Cloud-Hosted Service at $30/user/month, minimum 5 users. On Premise one-time license at $280/user, minimum 2 users.
info@hand offers these key advantages over competitive solutions:
1 - Not just a CRM, but CRM with full Order Management and Service Management closely integrated within it. Sales staff can see recent account activity without access to your accounting system, and gain visibility of service issues. Service staff can tell which accounts are of critical importance.
2 - Comprehensive integration with your existing QuickBooks Accounting system, to eliminate double keying of key business data - saving time and money, and improving data quality.
3 - The fastest web-based CRM you can buy. Now your CRM is as fast as you need it to be!
4 - Available as either a Cloud-Hosted Service or an On Premise one-time $280/user license.
Building An Integrated CRM Software
Typical adjectives that I would associate with the solution are sturdy, effective and reliable. Whitehead adds pricing to this list. “There is only one other competitor in the market, which provides similar features and integration as us, and we are cheaper,” he says. Touche.
— Rakesh Sharma (14th of December, 2012)
Huge Value for the Investment
When we found this System, we were amazed at the capabilities built into the System... far more features and functions... a true enterprise CRM for SMB for less than what you would pay for a copy of ACT! A bi-directional QuickBooks connector (for an added fee) and built-in Joomla connector to enable a self-service customer portal sealed the deal for us.
— OldButCrafty (29th of November, 2012)
Great Little Product
This is a great product. I set it up for a professional services company and found it to be comprehensive and robust, yet easy to use. The people running this company are innovative, understand small and medium business, and are constantly adding new features and functionality.
— Bruce (19th of November, 2012)
Vendor Native Integrations
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