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Featured Communications Apps

  • 8x8
    8x8

    8x8 
    5.0
     5

    Software by 8x8

    Hosted Business VoIP Phone Service

    8x8 helps you serve your customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP phone service to hosted contact centers to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1. Experienced. Reliable. Proven. Why Should You Do Business with 8x8? In business, it pays to have connections you can rely on. As a leading provider of VoIP phone services for business, we’ve been on a mission to develop powerful, easy-to-use communications products and services that are not only outrageously affordable, they just plain work better. From sales to support, implementation to operation, we’re with you every step of the way. See why over 30,000 businesses have chosen 8x8 as their connection for better business communications.

    Learn more about 8x8 →

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  • simplyCT
    simplyCT

    simplyCT  
    4.5
     2

    Software by simplyCT

    Virtual Call Center Software

    simplyCT is easy all-in-one virtual call center software. It requires no hardware and works for inbound, outbound and blended call centers. Reliable VoIP, web chat, web call-back and email are combined with user-friendly first-rate features to make simplyCT the cost-effective alternative to expensive on-premise Call Center technologies. It is mainly used by call centers and contact center to provide superior customer services.

    Learn more about simplyCT →

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  • BPMonline Agent Desktop
    BPMonline Agent Desktop

    BPMonline Agent Desktop 

    Software by BPMonline

    CRM and Contact Сentre Technology Combined

    BPMonline Agent Desktop is a unique call centre software designed to facilitate and manage all transactions through single interface that is both robust and easy to manage

    Learn more about BPMonline Agent Desktop →

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  • Desk.com
    Desk.com

    Desk.com 
    4.7
     16

    Software by Desk.com

    Help Desk + Social CRM + Customer Support

    Desk.com is web-based customer support software made smarter, easier and more affordable. It pulls all your customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver customer wow by email, phone, chat, Twitter, Facebook and more. The first Full-Time Agent is always FREE. Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play. For example you can provide social support via Facebook Private Messaging

    Learn more about Desk.com →

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  • Zendesk
    Zendesk

    Zendesk 
    4.5
     16

    Software by Zendesk

    Leading Cloud-Based Customer Service Software Solution

    Zendesk is the leading cloud-based customer service software solution trusted by over 25,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

    Learn more about Zendesk →

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  • Freshdesk
    Freshdesk

    Freshdesk 
    4.6
     16

    Software by Freshdesk Inc.

    Helpdesk + Social Customer Support

    Freshdesk brings together into one help desk tool all your conversations with customers, be it over Email, phone, the web and chat or even conversations over social channels like Facebook and Twitter. As a leading customer service app it provides a lot of features presented in a simple and 'super user friendly' way: multi product support, SLAs, automation features, a knowledge base, a self service portal and community forums to engage customers and let them share and vote on ideas. Freshdesk was winner of the Microsoft BizSpark 2011 award. A 30-day fully-functional free trial is available on the website. Prices start at $9 per agent per month.

    Learn more about Freshdesk →

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  • Synchroteam
    Synchroteam

    Synchroteam 
    4.8
     5

    Software by Synchroteam

    Field Service Management - FSM

    Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling, Dispatching, Tracking and Reporting capabilities It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right worker based on his availability, competencies and location. The mobile client that comes with Synchroteam is available for major mobile platforms (Android, iPhone/iPad and Blackberry).

    Learn more about Synchroteam →

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  • KronoDesk
    KronoDesk

    KronoDesk 

    Software by Inflectra Corporation

    Take Your Customer Support to the Next Level

    Are you drowning in customer emails and support tickets? Are you struggling to keep up your customers needs? Do you wish you could improve customer satisfaction while at the same time reducing your support costs? KronoDesk™ is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.

    Learn more about KronoDesk →

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  • Mailjet
    Mailjet

    Mailjet 
    4.5
     2

    Software by Mailjet

    Cloud Emailing Platform

    EMAILING MADE EASIER AND BETTER: Mailjet is a real-time Cloud Emailing platform that provides you full scalability and better deliverability for all your emails, whether it's marketing / bulk or transactional. Forget about SMTP and server maintenance. Address the problem of these 20% of legitimate emails that never make it to the inbox. Mailjet is easy-to-use, via the online platform and easy to integrate via SMTP or API. FULL FLEXIBILITY AND LOWER COST: Mailjet's flexibility garantees that you can always adapt your sending capacity, up or down. Elastic volumes are not longer an issue and you will never pay more than what you need. Save time, energy and money! UNIQUE FEATURES: Our platform is easy as pie and intuitive: you design, click on “send” and we take care of the rest. Our unique algorithm boosts your deliverability so you can focus on your core business. Our online platform provides in-depth stats and useful tools to make your sending more efficient

    Learn more about Mailjet →

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  • Grasshopper
    Grasshopper

    Grasshopper 

    Software by Grasshopper

    The Entrepreneur´s Phone System

    Grasshopper is the #1 Choice of Top Entrepreneurs: Toll free numbers can help your small business sound professional. Choose a toll free or vanity number or let us assign one to you. With Grasshopper, your small business can get a Local Number from anywhere in the U.S. Local numbers are a great way to give your company a community feel or with multiple numbers, a multi-city look. If you already have an existing local number with another provider, you can easily port it to Grasshopper. Easily port your existing toll free or local number to Grasshopper.

    Learn more about Grasshopper →

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  • Constant Contact
    Constant Contact

    Constant Contact 
    3.5
     2

    Software by Constant Contact

    Reach more in-boxes. Get more opens.

    Constant Contact’s Email Marketing tool makes it easy to create professional email campaigns with no technical skills required. You also get free personal support and coaching by phone, email, chat or in person.

    Learn more about Constant Contact →

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  • ClickMeeting
    ClickMeeting

    ClickMeeting 
    5.0
     2

    Software by ClickMeeting

     

    ClickMeeting audio and video conferencing software makes it easy to get a team together for web meetings, saving time and travel expense. It has robust features for video conferencing to facilitate effective sales presentations, interviews, and any type of online meetings. ClickMeeting teleconferencing services enables presenters and participants to test for problems with Internet connectivity and compatibility before video conference begins.

    Learn more about ClickMeeting →

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  • PieSync
    PieSync

    PieSync 

    Software by PieSync

    Power of Highrise in Your Gmail

    PieSync is easiest tool to improve the productivity of your sales and support teams by integrating Highrise into your Gmail. View all contact information from within any email, create new contacts quickly, add an email to a contact with a single click and even have your contacts and tasks synced with Google Contacts and Google Tasks. It will save you a ton of time every day you communicate with anyone.

    Learn more about PieSync →

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  • 3CLogic Cloud Contact Center Software
    3CLogic Cloud Contact Center Software

    3CLogic Cloud Contact Center Software 

    Software by 3CLogic

    Where Performance Matters

    3CLogic provides inbound, outbound, and blended contact center solutions which integrate with CRM software suites such as Salesforce.com, Infusionsoft, Microsoft Dynamics, Zoho, vTiger, SugarCRM, Nutshell, or any other proprietary CRM. Our cloud based call center gives companies access to a 360 degree view of customer communications across all voice, chat, text, and social media channels.

    Learn more about 3CLogic Cloud Contact Center Software →

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  • InterCall
    InterCall

    InterCall 

    Software by InterCall

     

    InterCall offers a reliable and simplistic communication services for strengthening relationships with colleagues, partners and customers. Its audio, web and video conferencing services assist small businesses and large enterprises in streamlining their communications and surpassing their business objectives. Audio Conferencing Services enable you to host instant meetings or plan and conduct large events. Scalable web conferencing service enables your entire workforce to collaborate with each other from anywhere. Video conferencing makes it easy to connect with people anywhere in the world so your interview or company-wide announcement feels more personal. You can put a face to a name and voice and really get your message across the way you intend it.

    CompareLearn more about InterCall →
  • GoToMeeting
    GoToMeeting

    GoToMeeting 
    5.0
     1

    Software by Citrix

     

    GoToMeeting is a web conferencing tool that allows you to host an online meeting with up to 15 people. You can share any application on your computer in real time. GoToMeeting offers high-definition video conferencing and unlimited meetings with remote colleagues. Attendees can connect to meetings from your Mac®, PC, iPad®, iPhone® or Android device. As a leader, you can start a meeting instantly from either a Mac® or a PC by clicking "Meet Now." You can also schedule a meeting in advance or create a recurring meeting that is ready to use at any time Guests, attendees join meetings free of charge; and the apps are free, too. Attendees simply click the meeting link you provide by email or instant message, or enter a meeting ID you give them over the phone. As the meeting organizer you can share either your whole screen or choose to just show a specific application, including high-definition video conferencing.

    Learn more about GoToMeeting →

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  • Market Dialer
    Market Dialer

    Market Dialer 

    Software by SafeSoft Solutions

    Increase outbound calling efficiency by up to 400%!

    Market Dialer is a cloud-based predictive dialer suite designed to increase outbound calling productivity by up to 400% by filtering calls which may result in busy signals, disconnected numbers, voice mail systems, fax and answering machines. Our entirely cloud-based solution allows your agents to work remotely, with only a computer, headset, and an internet connection. Now with inbound call support! Enjoy greater flexibility and additional productivity gains with a single cloud-based platform that allow agents to handle inbound calls or place outbound calls, according to your business needs. Contact us today to request a risk-free trial of our contact center solution and start realizing immediate results!

    Learn more about Market Dialer →

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  • SugarSync
    SugarSync

    SugarSync 

    Software by SugarSync

     

    SugarSync isn’t merely a back-up solution; you can sync all your files such as Microsoft Office documents and media to all your computers and web-enabled mobile phones, instantly. Store and back-up your files in our secure servers and access them from any web browser, anywhere, anytime. You can also share these files with your colleagues. SugarSync is your own Personal Cloud for file sync and online backup for all your devices including PC, Mac, iPhone, iPad, Android, BlackBerry, and more!

    Learn more about SugarSync →

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  • GoToWebinar
    GoToWebinar

    GoToWebinar 

    Software by Citrix

     

    GoToWebinar is a collaboration tool you can use to conduct "do-it-yourself" webinars, from your PC or Mac, with up to 1,000 people. You can set up a webinar in minutes, without IT support, and start generating qualified marketing leads. GoToWebinar features the GoToMeeting audio conferencing (via computer and telephone) app. Webinars are used for marketing purposes. You can generate and nurture leads by educating your target market, reach prospects in a wider geographic area or invite guest speakers to endorse your product. It can streamline company communications such as organizing company-wide all hands meetings online or quickly update employees on new policies and procedures. It used by HR to more easily provide new-hire and benefits orientations. For customer services, you can update remote customers and employees without traveling.

    Learn more about GoToWebinar →

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  • ECGridOS
    ECGridOS

    ECGridOS 
    4.0
     1

    Software by Loren Data Corp

    EDI VAN Ops API for Communications and Trading partner Management

    The now mature ECGridOS is an API (now over 150 well-documented functions) granting complete operational authority over EDI Communications and much more. ECGridOS is programmable interface to the most advanced EDI VAN, ECGrid - a node message routing system for B2B applications development. Enterprise Software and B2B Cloud application operators can now embed EDI network communications and trading partner account management into their code base. This control is crucial when operating any multi-tenant system hat requires a true hierarchical account model. You really don't expect to run a serious hosted system by catching your entire message stream in one VAN mailbox with no control over mailboxes, accounts, sessions, interconnects, and traffic management? Do you? Go to http://ECGridOS.net and see what ECGridOS offers - then consider an overpriced mailbox from the brand x EDI networks. See what you are missing, find out how much you're overpaying.

    Learn more about ECGridOS →

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  • Phonebooth
    Phonebooth

    Phonebooth 

    Software by Phonebooth

    Free Your Voice

    Phonebooth is one of the leading voip providers, providing phone systems and phone service for small businesses. We own our network just like a traditional phone company. This matters if you care about price, reliability and call quality.

    Learn more about Phonebooth →

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  • eFax
    eFax

    eFax 

    Software by eFax

    Internet Fax to Email Services

    With eFax you can send and receive faxes by email, all you need is an email account and you can send faxes instantly. No more fax machines, paper or toner! eFax is the World´s #1 Online Fax Service.

    Learn more about eFax →

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  • WebMeeting
    WebMeeting

    WebMeeting 

    Software by MyMeeting123

     

    MyMeeting123 offers feature-rich and high quality web conferencing and audio conferencing solutions at a low cost. WebMeeting simplifies web conferencing by creating easy-to-use and easy-to-setup virtual meetings and meeting rooms that all participants can access without the need of special software. ConferenceCall is a low-cost, easy-to-use audio conferencing solution without any contract or commitments. Anyone with a working telephone can host or join a conference call in no time; no prior training required. No additional equipment to install or purchase.

    Learn more about WebMeeting →

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  • MyFax
    MyFax

    MyFax 

    Software by Protus IP Solutions

     

    MyFax allows you to send and receive faxes using email, the web or a smart phone. A hosted digital fax solution replaces expensive fax machines, fax servers, and supporting infrastructure. A MyFax number is a real fax number. MyFax offers toll free and local fax numbers at no additional cost.

    Learn more about MyFax →

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Communications App Directory

  • AffinityLive
    AffinityLive

    AffinityLive 
    4.9
     12

    Software by AffinityLive

    Work Smarter.

    AffinityLive offers an all-in-one CRM, project management, time billing, accounting, administration and client support solution. It was designed specifically for professional services companies, particularly in the web development/design and consulting sectors. AffinityLive Sync is a FREE product that combines the power of your team's inboxes. It works by capturing all client emails and attachments to one place. It integrates with your Google Apps, Microsoft Exchange, Outlook, or Office 365 account. AffinityLive has integrations with Google Apps, Microsoft Exchange, Microsoft Office 365, Quickbooks, Xero, Saasu, Yammer, Twitter, and Business Catalyst. Paid plans start at $29/user/month.

    CompareLearn more about AffinityLive →

Communications Software Comparison

Use GetApp to find the best communications software and services for your needs. Our intuitive directory allows you to make an easy online communications software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.