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Featured Communications Apps
  • 8x8 
     4

    Software by 8x8

    Hosted Business VoIP Phone Service

  • 8x8 helps you serve your customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP phone service to hosted contact centers to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1. Experienced. Reliable. Proven. Why Should You Do Business with 8x8? In business, it pays to have connections you can rely on. As a leading provider of VoIP phone services for business, we’ve been on a mission to develop powerful, easy-to-use communications products and services that are not only outrageously affordable, they just plain work better. From sales to support, implementation to operation, we’re with you every step of the way. See why over 30,000 businesses have chosen 8x8 as their connection for better business communications.

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  • Phone.com 
     1

    Software by Phone.com

    Communicate Better

  • Phone.com is the leading cloud-based phone company focused on the needs of small businesses and entrepreneurs. In addition to offering a variety of innovative, customizable and cost-effective communications solutions, Phone.com delivers award-winning U.S. based customer support to more than 25,000 customers across America.

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  • Five9 
     1

    Software by Five9, Inc.

    The Leading Provider of Cloud Contact Center Software

  • Five9 is the leading provider of cloud contact center software, bringing the power of the cloud to thousands of customers worldwide and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations of every size transition from premise-based software to the cloud. With unparalleled expertise, technology, and ecosystem of partners, Five9 helps businesses take advantage of secure, reliable, scalable cloud contact center software to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

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  • RingCentral 
     9

    Software by RingCentral

    The full-featured cloud business communications solution

  • RingCentral securely delivers quality voice, fax, text and conferencing for businesses, regardless of size, locations, devices, or budget. Easier to manage and more flexible than legacy, on-premise PBX phone systems, the cloud business communications solution adapts to the unique needs of each business; works across multiple locations, with desk phones, softphones, smartphones and tablets; and integrates with other cloud applications. It scales instantly as the customer grows—without unnecessary hardware and maintenance expenses at purchase or over the life of the system. RingCentral’s unique click/tap interface empowers end users, reduces IT workload, and increases productivity and user satisfaction.

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  • Zendesk 
     45

    Software by Zendesk

    Leading Cloud-Based Customer Service Software Solution

  • Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

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  • Desk.com 
     18

    Software by Salesforce

    Help Desk + Social CRM + Customer Support

  • Desk.com (formerly Assistly) is the all-in-one customer service application for small businesses and fast-growing companies. Desk.com is web-based customer support software made smarter, easier and more affordable. It pulls all your customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver customer wow by email, phone, chat, Twitter, Facebook and more. Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play. For example you can provide social support via Facebook Private Messaging.

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  • Freshdesk 
     15

    Software by Freshdesk Inc.

    Customer support software that helps you promise, deliver and wow.

  • Freshdesk is an intuitive support solution that offers everything a business needs to deliver exceptional support. Freshdesk provides every company the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. A 30-day free trial is available for new sign-ups.

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  • Flint 
     0

    Software by Flint Mobile Payments

    Accept credit cards on the spot. No card reader, scan instead of swipe.

  • Flint enables small business to accept credit cards from their smartphone via a free mobile app without requiring extra magnetic card readers. Instead Flint uses the camera to securely capture the credit card number. You can also type in the card numbers or send an invoice via email which your customer can pay online. Flint also can denote acceptance of cash or check to get those transactions into the central transaction log and deliver digital receipts. Enable your staff to take payments on their phones and track their sales.

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  • KronoDesk 
     1

    Software by Inflectra Corporation

    Take Your Customer Support to the Next Level

  • Are you drowning in customer emails and support tickets? Are you struggling to keep up your customers needs? Do you wish you could improve customer satisfaction while at the same time reducing your support costs? KronoDesk is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.

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  • Zoho Meeting 
     1

    Software by Zoho Corp

    Web Conferencing

  • Zoho Meeting is one of the easiest and most affordable online web conference and remote assistance applications available. Belonging to the best collaboration tools it provides single users as well as small and large size organizations, a quick and easy way to host and conduct secure and cost effective online meetings. It also provides administrative ease to manage it all. Whether you are promoting a new product or service, making remote presentations or simply connecting with others online, Zoho Meeting enables you to reach your audience with a single click in your browser - definitely easier than a trip to the airport. You can use Zoho Meeting to create/join a meeting online (web conferencing) and your audience can join from anywhere, with whomever you choose. You can Embed a meeting inside Zoho Show or any public web page. You can have a clear audio conferencing as well as desktop sharing with your meeting participants. It runs on Windows, Mac and Linux.

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  • Synchroteam 
     4

    Software by Synchroteam

    Field Service Management - FSM

  • Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling Assistance, Dispatching, Tracking and Reporting capabilities. It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right field worker based on his availability, competencies and location. You can also use ScheduleAssist module which will find the best Field Worker based on his Skills and Availability and Operation Hours of your company. The mobile client that comes with Synchroteam is available for iOS and Android platforms.

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  • allthings 
     2

    Software by Allthings Ltd

    Plan, Share & Get Things Done!

  • Allthings is an easy to use and powerful cloud-based app (both Web and Mobile) designed to help you organise your business and personal life. Share lists and manage workflow easily, whilst also being able to upload documents and assign tasks to others - great for teams including remote workers, whilst also utilising with clients.

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  • bSource 
     1

    Software by Ai2

    Enterprise Content Management & File Sharing App for iPad

  • File sharing, enterprise content management, and sync for iPad. This file sync app is ideal for corporations, schools, universities, municipal and state governments, law and financial firms, airlines, orchestras, or any organization that deploys iPads as part of its business model. Try the free demo version today. bSource™ is an enterprise content management app. It is designed for companies who are seeking the easiest, fastest and most secure way to sync and manage documents and content onto the iPads of their field personnel without paying cloud storage fees. bSource includes live help desk support by phone and email. bSource is not a cloud storage service, which distinguishes it from other content management and syncing apps that are complicated to use. Its usability gives your administrator total control over every document sent directly from the home office to the field iPad. Document sharing and document sync has never been easier. Try it today and start saving!

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  • ClickMeeting 
     2

    Software by ClickMeeting

     

  • ClickMeeting audio and video conferencing software makes it easy to get a team together for web meetings, saving time and travel expense. It has robust features for video conferencing to facilitate effective sales presentations, interviews, and any type of online meetings. ClickMeeting teleconferencing services enables presenters and participants to test for problems with Internet connectivity and compatibility before video conference begins.

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  • boberdoo.com 
     2

    Software by boberdoo.com LLC

    Lead/Call Distribution Software: Call Routing and Automated Lead Generation

  • The boberdoo.com distribution and lead management system is a fully automated software application built for lead companies that also includes call routing and ping/post capabilities. boberdoo.com allows companies to track, route and bill for leads & calls in any vertical to buyers based on custom business rules you create. boberdoo.com has been innovating and improving the lead industry since 2001 and has built a sophisticated, yet user friendly lead distribution system that has proven to help lead companies grow their businesses to their full potential. The boberdoo.com lead distribution software already contains numerous features that can help optimize and grow your business, but it also continues to evolve and improve as the lead industry does too.

    Learn more about boberdoo.com →

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  • 8x8 Virtual Contact Center 
     2

    Software by 8x8

    The Fastest, Easiest Way to Deploy a World-Class Virtual Contact Center

  • The success of your business depends on the customer experience. You need a contact center solution that makes it exceptional. With 8x8 Virtual Contact Center, you can deliver a superior customer experience and lower costs using advanced technology that's hosted in the cloud. 8x8 Virtual Contact Center is a hosted call center solution that delivers greater agent productivity and flexible call center management, at a fraction of the cost of traditional call center solutions. The 8x8 Virtual Contact Center works with 8x8 Virtual Office VoIP phone service to give you an easy-to-use yet extremely powerful contact center.

    Learn more about 8x8 Virtual Contact Center →

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  • TallyFox Cluster 
     4

    Software by Cloud collaboration space with built-in knowledge management.

    Integrated knowledge, content & project management

  • Clusters provides projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can be customized to meet your individual needs, whether you need a content management, project management or knowledge management solution. Clusters allows you to categorize content, share it and make it searchable. You can assign and track tasks, collaborate on documents and set up online meetings. Set up wikis for knowledge sharing and manage contact communication within the integrated CRM. Clusters can be set up in 60 seconds and managed without any IT support.

    Learn more about TallyFox Cluster →

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  • Cayzu Help Desk 
     3

    Software by Cayzu Help Desk

    Cayzu. Simple. Affordable. Helpdesk Solution.

  • Cayzu is the easiest way to manage all of your support requests from a single cloud portal. Integrates with Facebook, Twitter and more! First 3 agents are FREE forever.

    Learn more about Cayzu Help Desk →

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  • SendinBlue Email 
     3

    Software by SendinBlue

    Easy To Use Email Marketing Service

  • SendinBlue is an email marketing software that let you easily manage your email marketing campaigns, transactional emails and SMS messages all in one simple and powerful platform.

    Learn more about SendinBlue Email →

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  • Zoho Mail 
     1

    Software by Zoho Corp

     

  • Zoho Mail is an email hosting service built with the needs of a modern business in mind. It provides best-in-class features exceeding even those of desktop emailing software for business users to communicate effectively while catering to the fine-grained customization and mailbox management needs of IT administrators. Additionally the seamless contextual integration with 20+ other Zoho applications provides higher productivity & collaboration. For business users, Zoho Mail provides a familiar webmail interface, only that it is crisp, and packed with advanced features. Integrated Calendar, Tasks, Notes & Contacts sync with popular desktop clients. IPad app available For IT administrators, Zoho Mail provides a robust admin console to manage business emailing in every aspect. With the burdens to maintain and upgrade mail servers gone by storing message data on our secure data centers on the cloud, mail admins can peacefully focus on regulating and monitoring the flow of email

    Learn more about Zoho Mail →

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  • GoToMeeting 
     1

    Software by Citrix

    Online Meetings Made Easy

  • GoToMeeting is a web conferencing tool that allows you to host an online meeting with up to 25 people. You can share any application on your computer in real time. GoToMeeting offers high-definition video conferencing and unlimited meetings with remote colleagues. Attendees can connect to meetings from your Mac®, PC, iPad®, iPhone® or Android device. As a leader, you can start a meeting instantly from either a Mac® or a PC by clicking "Meet Now." You can also schedule a meeting in advance or create a recurring meeting that is ready to use at any time Guests, attendees join meetings free of charge; and the apps are free, too. Attendees simply click the meeting link you provide by email or instant message, or enter a meeting ID you give them over the phone. As the meeting organizer you can share either your whole screen or choose to just show a specific application, including high-definition video conferencing.

    Learn more about GoToMeeting →

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  • Phonebooth 
     1

    Software by Phonebooth

    Free Your Voice

  • Phonebooth is one of the leading voip providers, providing phone systems and phone service for small businesses. We own our network just like a traditional phone company. This matters if you care about price, reliability and call quality.

    Learn more about Phonebooth →

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  • Grasshopper 
     2

    Software by Grasshopper

    The Entrepreneur´s Phone System

  • Grasshopper is the #1 Choice of Top Entrepreneurs: Toll free numbers can help your small business sound professional. Choose a toll free or vanity number or let us assign one to you. With Grasshopper, your small business can get a Local Number from anywhere in the U.S. Local numbers are a great way to give your company a community feel or with multiple numbers, a multi-city look. If you already have an existing local number with another provider, you can easily port it to Grasshopper. Easily port your existing toll free or local number to Grasshopper.

    Learn more about Grasshopper →

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  • VanillaSoft 
     0

    Software by VanillaSoft

    Lead management software and CRM solution - The Power of Simplicity

  • VanillaSoft is the award-winning lead management software and CRM solution for phone-centric selling. VanillaSoft enables thousands of individuals and sales teams to do more than store their data and report on it like traditional CRM. VanillaSoft customers drive productivity by deploying an award-winning, best-in-class feature set which includes next-best lead routing, progressive dialing, on-board intelligent messaging, integrated email, real-time lead distribution, live dashboard, and digital call recording. With VanillaSoft, typical users realize a productivity increase from 30% to 100% over traditional CRM, creating an easy to justify ROI. VanillaSoft dials over existing phone systems or VOIP, meaning no new or high fees for telecom. VanillaSoft is based in Plano, Texas, where it has served a global client base since 2005.

    Learn more about VanillaSoft →

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  • SugarSync 
     0

    Software by SugarSync

     

  • SugarSync isn’t merely a back-up solution; you can sync all your files such as Microsoft Office documents and media to all your computers and web-enabled mobile phones, instantly. Store and back-up your files in our secure servers and access them from any web browser, anywhere, anytime. You can also share these files with your colleagues. SugarSync is your own Personal Cloud for file sync and online backup for all your devices including PC, Mac, iPhone, iPad, Android, BlackBerry, and more!

    Learn more about SugarSync →

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Communications Reviews


Ben Puzzuoli reviewed

Cayzu Help Desk

"If it didn't think it rocked I wouldn't have joined!"

  24th of July 11:30


Michael Foster reviewed

Grasshopper

"Poor Customer Service."

  5th of May 09:35


Pierre Clouthier reviewed

Zendesk

"Zendesk makes support fun"

  16th of April 16:33


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Communications Software Comparison

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