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Grasshopper

Turn the World Into Your Office
7 reviews

Overview

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory, Grasshopper helps your small business sound professional and stay connected from anywhere. For more information visit, http://grasshopper.com.

Specifications

Intended Users
Freelancers, Mid Size Business, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, Web-based
Supported Countries
United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Knowledge Base, Online Support, Phone Support
Ranking in Categories

Pricing

Starting from: $12.00/month
Pricing model: Subscription

The main difference between our plans is the amount of minutes and numbers included in each.


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Free Trial: Available (No Credit Card required)

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  • · Voicemail, Voicemail to Email
  • · Local numbers
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  • · Hosted PBX
  • · Caller ID with Name
  • · Automated Attendant
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  • · Toll-free numbers
  • · Local Numbers
  • · Custom Greetings & Hold Music
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Key Features

  • Toll Free Numbers
  • Local Numbers
  • Keep Your Existing #
  • Custom Main Greeting
  • Unlimited Extensions
  • Name Directory
  • On Hold Music
  • Unlimited Call Handling
  • Conference Calling
  • Voice Studio
  • Call Forwarding
  • Call Screening
  • Voicemail Transcription
  • Voicemails delivered to your email

Benefits

- Get a Toll Free or Local Number With Multiple Extensions
- “Press 1 for Sales, 2 for Support, 8 for the Name Directory”
- Number Portability
- Completely customizable, your main greeting will make your small business sound like a big company.
- Each extension has its own call forwarding, voicemail and message delivery settings, allowing every employee to customize their extension.
- On Hold Music from Grasshopper is a great way to keep your callers happy and engaged while on hold.
- A Name Directory is a feature commonly found in large company phone systems. Available from Grasshopper, this feature can lend your small business a Fortune 500 image and provide added convenience for you and your callers. Simply enter your employee names online, and callers can search for them by first or last name.
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  • · Voicemail
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  • · Group video calls (premium feature)
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User Reviews

Verified
Reviewer

Grasshopper, the best for Entrepreneurs

Brandon Arnett-Pickens, Certified Digital Specialist16th of March 19:33

I've been using Grasshopper for my business and my clients as well. The system has a very clean interface and is very easy to use.

Response from Grasshopper


Thanks for the review! We appreciate your feedback. :)

-Mary

Verified
Reviewer

Communication on the Go

Lisa Manyon ~ "The Business Marketing Architect", A Content & Copywriting Strategist for Mission-Driven Entrepreneurs at www.writeoncreative.com5th of March 18:29

Grasshopper phone systems supports my on the go business and allows clients to leave messages or send faxes that reach me anywhere I am. I highly recommend this service.

Response from Grasshopper


Thanks for stopping by to leave a review! We appreciate your kind words.

-Mary

Verified
Reviewer

It works for me

Mitch Morris, Graphic Designer at Tekarra Color31st of December, 2014 14:52

I recently moved from the west coast to the east coast but none of my clients moved with me, so I use Grasshopper to make it more convenient for everybody on the west coast to keep in contact with me. I use grasshopper to offer my clients on the west coast an easy way for them to get in touch without worrying about a cost to them (they didn't ask me to move to the other side of the country).

Response from Grasshopper


Hi Mitch,

Thanks for stopping by to leave us a review. Congrats on the move - glad we've been able to help make the transition a little easier! :)

-Mary

Verified
Reviewer

Thank you Grasshopper

TINA HERRON, Co Owner / Cookbook Author at Skinny Driven Livin28th of December, 2014 17:44

Grasshopper is the coolest business service! Grasshopper helps small businesses stay on the cutting edge with their phone system & helpful short to read emails with tips and tricks. As a small business owner I have a day job and in the evenings/ wkends I am a business owner. Thanks to Grasshopper I am able to have a toll free # that emails my contractors voice mail messages so I don't have to deal with while at my day job. Grasshopper saves me time. Grasshopper Rocks! 1-855-SDL-SWAT Skinny Driven Livin Nurse Tina

Response from Grasshopper


Hi Tina,

Thanks for the review and kind words! Love that we're able to help you manage your business, even while you're at your day job! You're an awesome entrepreneur. :)

- Mary

Verified
Reviewer

Great job

Jason Viglione, Social Media Strategist19th of December, 2014 08:55

Grasshopper does everything as advertised and it does it well. I signed up, set up and haven't thought about it since. Great job.

Response from Grasshopper


Thanks for the review! We love having your as a customer. :)

Verified
Reviewer

Poor Customer Service.

Michael Foster, #nov8tiv Niches and my grandchildren keep my blood flowing.5th of May, 2014 09:35

First off grasshopper has poor customer service. They overcharged me on an unlimited tier. They said I couldn't change my plan until following month. Poor customer service. 30-40% of my routed calls went through the rotating queue. They would sound like white noise and nobody there. They couldn't explain that problem. Blamed it on my cell phones. Voicemail would load up quickly and just disconnect all my white noise calls. Which is such a pain.

Response from Grasshopper


Hi there - so sorry to hear about your poor experience with Grasshopper! Seems like there was some confusion on our end which resulted in a very frustrating experience for you. I'd like to learn more about your experience with Grasshopper so I can figure out where things went wrong. If you’re up for it, please reach out to me at reviews@grasshopper.com. - Allison

A great option for businesses interested in a cloud-based phone system

Stephanie Faris18th of November, 2013 16:29

One of the biggest benefits of Grasshopper is the ability to receive voicemail messages in text format. These messages can be delivered directly to users’ e-mail accounts, allowing them to check messages while in a meeting with minimal disruption. Grasshopper offers unlimited extensions, as well, which ensures the system will grow as the business grows.

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FAQs for Grasshopper

Below are some frequently asked questions for Grasshopper.

Q. What are the main features of Grasshopper?

Grasshopper offers the following features:

  • Toll Free Numbers
  • Local Numbers
  • Keep Your Existing #
  • Custom Main Greeting
  • Unlimited Extensions
  • Name Directory
  • On Hold Music
  • Unlimited Call Handling
  • Conference Calling
  • Voice Studio
  • Call Forwarding
  • Call Screening
  • Voicemail Transcription
  • Voicemails delivered to your email
Q. How much does Grasshopper cost?

We have the following pricing information for Grasshopper:

Starting from: $12.00/month
Pricing model: Subscription

The main difference between our plans is the amount of minutes and numbers included in each.

Q. Who are the typical users of Grasshopper?

Grasshopper has the following typical customers:

Freelancers, Mid Size Business, Non Profits, Small Business

Q. What languages does Grasshopper support?

Grasshopper supports the following languages:

English

Q. What type of pricing plans does Grasshopper offer?

Grasshopper has the following pricing plans:

Subscription

Q. Does Grasshopper support mobile devices?

Grasshopper supports the following devices:

Android, iPhone-iPad

Q. Does Grasshopper offer an API?

No, Grasshopper does not have an API available.

Q. What other apps does Grasshopper integrate with?

Grasshopper integrates with the following applications:

No information available.

Q. What level of support does Grasshopper offer?

Grasshopper offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support

Q. What are the main benefits of using Grasshopper?

Grasshopper offers the following benefits:

- Get a Toll Free or Local Number With Multiple Extensions - “Press 1 for Sales, 2 for Support, 8 for the Name Directory” - Number Portability - Completely customizable, your main greeting will make your small business sound like a big company. - Each extension has its own call forwarding, voicemail and message delivery settings, allowing every employee to customize their extension. - On Hold Music from Grasshopper is a great way to keep your callers happy and engaged while on hold. - A Name Directory is a feature commonly found in large company phone systems. Available from Grasshopper, this feature can lend your small business a Fortune 500 image and provide added convenience for you and your callers. Simply enter your employee names online, and callers can search for them by first or last name.

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