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Carbonite

4.3
(166)

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Internet based backup solution

(9)

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Carbonite Pricing, Features, Reviews and Alternatives

Carbonite FAQs

Q. What type of pricing plans does Carbonite offer?

Carbonite has the following pricing plans:
Starting from: $4.92/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Carbonite?

Carbonite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Carbonite support?

Carbonite supports the following languages:
Chinese (Simplified), English


Q. Does Carbonite support mobile devices?

Carbonite supports the following devices:
Android


Q. Does Carbonite offer an API?

No, Carbonite does not have an API available.


Q. What level of support does Carbonite offer?

Carbonite offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

Carbonite product overview

Price starts from

4.92

Per month

Flat Rate

What is Carbonite?

Carbonite lets users backup all the data on their computer as long as it’s connected to the internet. It is a cybersecurity software that allows businesses to back up their files and digital assets, as well as recover them in the event of a data loss.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Videos
Documentation

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Carbonite pricing information

Value for money

4.0

/5

166

Starting from

4.92

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Carbonite features

Functionality

4.2

/5

166

Total features

19

6 categories

Most valued features by users

Access Controls/Permissions
Compliance Management
Automatic Backup
Backup and Recovery
Backup Scheduling
Cloud Backup
Continuous Backup
Data Migration

Carbonite users reviews

Overall Rating

4.3

/5

166

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.19/10
Rating distribution

5

4

3

2

1

92

45

17

4

8

Pros
It is so easy to use and gives great peace of mind that my documents are stored. I like how you don't have to do anything but simply let the software run in the background.
Overall, I like the security of this and I feel like it has done a great job of managing to keep our files clean. I like that while its running you are able to see the progress.
Carbonite provided outstanding customer service when we needed to transfer files to a new computer. They walked us through the entire process and saved us hours of heartache.
Cons
My employees are not IT people, so when we have a backup problem we get on the phone with Carbonite. They take over the computer and find the problems.
My computer nerd insisted that I use Carbonite. The service was impossible because I could not speak to a person and I had an emergency.
Indicating which files and folders to back up can be a pain.

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