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Carbonite Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.19/10
Pros and cons
It is so easy to use and gives great peace of mind that my documents are stored. I like how you don't have to do anything but simply let the software run in the background.
Overall, I like the security of this and I feel like it has done a great job of managing to keep our files clean. I like that while its running you are able to see the progress.
Carbonite provided outstanding customer service when we needed to transfer files to a new computer. They walked us through the entire process and saved us hours of heartache.
My employees are not IT people, so when we have a backup problem we get on the phone with Carbonite. They take over the computer and find the problems.
My computer nerd insisted that I use Carbonite. The service was impossible because I could not speak to a person and I had an emergency.
Indicating which files and folders to back up can be a pain.