Free 30 day trial. Pricing starts at $495.
ServiceDesk Plus Standard Edition Is Now Free, No Restrictions!
Smart and easy solutionRobert Worthen17th of November, 2011 10:17
This is a web based IT management software which helps you to manage your IT effectively. I use it to track different software licenses, the software shows you as well the number of times that one software has been installed. The tool gives you enough flexibility to choose the deployment model that fits to your business needs. Very positive is that ManageEngine is completely customizable and easy to implement, no add-ons are needed.
Below are some frequently asked questions for ManageEngine ServiceDesk Plus.
Q. What are the main features of ManageEngine ServiceDesk Plus?
ManageEngine ServiceDesk Plus offers the following features:
Q. How much does ManageEngine ServiceDesk Plus cost?
We have the following pricing information for ManageEngine ServiceDesk Plus:
Starting from: $495.00
Free 30 day trial. Pricing starts at $495.
Q. Who are the typical users of ManageEngine ServiceDesk Plus?
ManageEngine ServiceDesk Plus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does ManageEngine ServiceDesk Plus support?
ManageEngine ServiceDesk Plus supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Q. What type of pricing plans does ManageEngine ServiceDesk Plus offer?
ManageEngine ServiceDesk Plus has the following pricing plans:
Free Trial, One-time Licence, Subscription
Q. Does ManageEngine ServiceDesk Plus support mobile devices?
ManageEngine ServiceDesk Plus supports the following devices:
Q. Does ManageEngine ServiceDesk Plus offer an API?
Yes, ManageEngine ServiceDesk Plus has an API available for use.
Q. What other apps does ManageEngine ServiceDesk Plus integrate with?
ManageEngine ServiceDesk Plus integrates with the following applications:
OpManager, Applications Manager
Q. What level of support does ManageEngine ServiceDesk Plus offer?
ManageEngine ServiceDesk Plus offers the following support options:
No information available.
Q. What are the main benefits of using ManageEngine ServiceDesk Plus?
ManageEngine ServiceDesk Plus offers the following benefits:
-> Access your help desk anytime, anywhere using serviceDesk Plus iphone app. -> Create SLA and provide quality services in time, to your end users -> Flexible knowledge base with option to add unlimited KB articles and allows users to easily search the information. -> Web based portal to submit service requests & Incidents. -> Restore normal service of operation quickly with the comprehensive incident management -> Eliminate the root cause effectively and put an end for firefighting of repetitive incidents. -> Discover every asset in your network with the efficient auto discovery options -> Provide structured and prompt handling of all changes in your IT infrastructure. -> With the new agent based scanning, you can access any system from the remote network, independent of their location. -> Showcase the offered IT services to your end user and give a new face to your IT. -> Scan your network and automatically discover all the software available in your organization -> Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms. -> Manage your purchases right from the birth of the PO -> Auto assign feature distributes tickets based on the existing load on your technicians -> Manage Contracts with different vendors seamlessly -> Automatic email to ticket conversion using email commands -> ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface. -> Archive your old, unused data and improve your helpdesk performance. -> Support multiple sites and customize your configurations for every site according to their unique working procedure. -> Generate detailed reports about your Help desk performance & metrics. -> Automatically reset the password, by integrating the ticketing system with the Active Directory. -> Know the satisfaction level of your end users with the ServiceDesk Plus survey option.
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