Kampyle Feedback Analytics

Overview

Listen to your Customers. Collect, analyze and manage your website visitor's feedback. This application combines: Fully customizable feedback form builder. Powerful reporting and analysis tools. Easy to use feedback management application.

Kampyle has pioneered the field of online Feedback Analytics by directly tying online customer feedback to analytics, delivering Web sites, online retailers and companies a powerful software-as-a-service (SaaS) platform to collect, analyze, measure and manage online user feedback on services, products and customer experiences. Founded in 2007, Kampyle has processed more than 12 million feedback forms in over 60 languages, and amassed more than 30,000 customers in 191 countries.

While analytics solutions may answer the "who, what, where and when," Kampyle answers the critical "why" behind customer behavior, helping site owners and companies improve revenue, conversions, usage, product development and user experience. In addition, the company is helping customers utilize Kampyle’s process-level feedback approach to create a holistic view of all relevant Web site processes and better understand user behavior.

Kampyle offers Kampyle for Websites and Kampyle for Software, which can be integrated into any Web site or software within minutes, enabling companies to generate actionable customer feedback on Web sites, products, services or processes in real-time. Kampyle then facilitates feedback analysis, providing immediately actionable business metrics.

Benefits