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Kickserv

Software by ServiceSidekick

Online CRM for the Service Industry

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• 4.8
• 4 reviews
• 383 followers
• 121 likes

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Key Features of Kickserv

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Overview of Kickserv

Kickserv (formerly Servicesidekick) is an web-based CRM application for the service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to double entry which is saving you time and MONEY.

Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!

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Kickserv helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where you can complete jobs and integrate those to QuickBooks with no double entry.

Specifications

Kickserv Pricing

Benefits

- Easy to use
- Access from any computer (Mac or PC)
- No double Quickbooks entry
- Manage your appointments, CRM, and scheduling
- Store all customer data in one central location
- Import and export from and to Excel
- Handle your leads and assign follow-up tasks
- Schedule new jobs and tasks directly from calendar
- Scheduling with drag-and-drop features
- Helps you to follow-up with automatic reminders
- Impossible to forget phone calls, meetings, or follow-up actions
- Powerful and flexible custom fields and reports
- Software works with Outlook, Google Calendar and iPhone

User Reviews for Kickserv

  they keep growing and developing features as we grow

This is the first and only Customer Relationship Management solution we found that could work with QuickBooks® Online. We started building our business with web based solutions and ServerSidekick is helping us keep it that way as we grow. Without Kickserv we would have had to buy a server and get some sort of IT maintenance contract. Cloud computing is a great solution for small business. Kickserv is not stagnant, there is no waiting until the next release of the latest software version, they keep growing and developing features as we grow.

— Bill (5th of April)

  It saves me an hour of bookkeeping per day

I found Kickserv to be people who genuinely care about their customer....they really listen to us and when we make a recommendation, they usually add that feature... Kickserv has a sync to Quickbooks that I describe as FUN! It saves me an hour of bookkeeping per day.

— Julianne (5th of April)

  Straightforward, Easy-to-Use CRM for the Services Industry

Service Sidekick is a fairly straightforward CRM solution that offers small business the tools they need to run a business and keep track of their customers. Its star features are Service Sidekick’s QuickBooks integration, as well its easy-to-follow interface for invoicing, scheduling and providing estimates for your clients. Overall, Service Sidekick is easy to learn… and with an hour or two of practice, any small business owner or manager will be able to navigate the program easily. There are also very detailed videos to explain certain functionalities. I did have a few issues with its Excel import feature – given you need to first save your entire customer Excel files into .CSV and then redo your columns headings. See full review at http://www.getapp.com/blog/service-sidekick-straightforward-easy-to-use-crm-for-the-services-industry/

— Michelle (8th of April, 2011)

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Integrations

Vendor Native Integrations