Knowledge Management highlights for July
Featured Knowledge Management Apps
  • HappyFox 
     11

    Software by HappyFox Inc

    Help desk + Knowledge Base software to deliver great customer support

  • HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

    Learn more about HappyFox →

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  • Atlassian Confluence 
     0

    Software by Atlassian

    Where work becomes teamwork

  • Give your team one place to share, find, and collaborate on information they need to get work done. Give your team Confluence. No email. No meetings. No problem. Discuss ideas, define requirements, report on projects, run retrospectives, publish docs, and so much more.

    Learn more about Atlassian Confluence →

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  • Desk.com 
     18

    Software by Salesforce

    Help Desk + Social CRM + Customer Support

  • Desk.com (formerly Assistly) is the all-in-one customer service application for small businesses and fast-growing companies. Desk.com is web-based customer support software made smarter, easier and more affordable. It pulls all your customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver customer wow by email, phone, chat, Twitter, Facebook and more. Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play. For example you can provide social support via Facebook Private Messaging.

    Learn more about Desk.com →

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  • TalentLMS 
     8

    Software by Epignosis

    The Fastest Path to Awesome Learning

  • A super-easy, cloud-based learning platform to train your people and customers

    Learn more about TalentLMS →

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  • Litmos LMS 
     2

    Software by CallidusCloud

    Love Your Learners

  • Litmos LMS is a SCORM certified online training system that enables the rapid creation of web based courses and easy distribution to learners on Mac, PC, iPhone, iPad & Android. Online course are created using a mix of video, PowerPoint, SCORM, surveys, quizzes and more. Learners can self signup and optionally pay for the course using the integrated online course shopping cart. Real-time activity feeds and reporting make it Litmos a delight to use. Start your FREE Trial Today!

    Learn more about Litmos LMS →

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  • eXo Platform 
     0

    Software by eXo Platform

    The Enterprise Social Platform

  • eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design. eXo helps companies connect their employees, customers and developers through social, collaborative and content-driven intranets, websites and dashboards. eXo offers a set of user experience services, available as downloadable software or in the cloud, for building and deploying transactional websites, managing web and social content and creating gadgets and dashboards for deployment on-premise, to mobile devices, or in cloud computing environments. We are committed to open standards, and to developing and utilizing best-of-breed open source technology.

    Learn more about eXo Platform →

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  • SkyPrep 
     7

    Software by SkyPrep LMS

    Online Training Done Right

  • We offer an online training software that is simple and intuitive. Developing, and training your employees or clients will never get any easier or more affordable. Just upload existing content, create exams, and track employee progress with easy-to-use reporting tools. Don't let building courses intimidate you. Create online courses and tests with ease.

    Learn more about SkyPrep →

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  • HelpGizmo 
     2

    Software by Widgix, LLC

    Knowledge base software for online manuals, handbooks, help, and documentation

  • HelpGizmo is knowledge base and documentation software. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees. Save time and money by sharing knowledge and information.

    Learn more about HelpGizmo →

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  • Freshservice 
     1

    Software by Freshdesk Inc.

    Online IT Service Desk with a Fresh Twist

  • Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud. Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.

    Learn more about Freshservice →

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  • IntelligenceBank Knowledge Management 
     0

    Software by IntelligenceBank

    The smarter way to manage documents and data with your team

  • IntelligenceBank is an 'out of the box' yet highly customizable knowledge management platform, that enables you to seamlessly share documents, form data, live data feeds and social knowledge with your team.

    Learn more about IntelligenceBank Knowledge Management →

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  • PowerSteering Software 
     2

    Software by Upland Software/PowerSteering

    Drive Results in IT, New Product Development, & Business PMOs

  • PowerSteering combines the robust project and portfolio management (PPM) functionality demanded by global organizations with the cost & speed-to-value benefits of cloud delivery and an unmatched level of flexibility. Easy to use and administer, it enables top-down program & portfolio management without requiring granular task & resource tracking, and provides class-leading analytic and financial tracking capabilities.

    Learn more about PowerSteering Software →

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  • Reamaze Cloud Helpdesk 
     0

    Software by Reamaze

    Customer support made amazing. Lightweight helpdesk for all.

  • Reamaze is a cloud helpdesk app designed from the ground up to fit the specific needs of agile businesses looking for a customer support solution that breaks the mold. Reamaze combines rich support conversation management and team-oriented tools with flexible integrations such as social channel support, embedded knowledgebases and community forums, multi-brand, simple CRM, JavaScript widgets, workflows, and much more. Features - Email support - Facebook, Twitter, and YouTube support - Public sites - External and Internal Knowledge Bases - Community forums - Multi-brand management - Simple CRM - Team collaboration and staff notes - Automated workflows - Customizable email templates - Automatic collision detection - Customizable notifications, tags, and filters - Response templates - Conversation permalinks - Autoresponders - Volume, response time, and staff reports - JavaScript integrations - Works on mobile devices - and much more...

    Learn more about Reamaze Cloud Helpdesk →

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Knowledge Management App Directory
  • TallyFox Cluster 
     4

    Software by Cloud collaboration space with built-in knowledge management.

    Integrated knowledge, content & project management

     
  • Clusters provides projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can be customized to meet your individual needs, whether you need a content management, project management or knowledge management solution. Clusters allows you to categorize content, share it and make it searchable. You can assign and track tasks, collaborate on documents and set up online meetings. Set up wikis for knowledge sharing and manage contact communication within the integrated CRM. Clusters can be set up in 60 seconds and managed without any IT support.

    Learn more about TallyFox Cluster →

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  • Yammer 
     2

    Software by Yammer

    Private social network for enterprises

     
  • Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which your company can share information, resources and business applications. Connect to the right people, find the most relevant and up-to-date information, and assign tasks, within one social network.

    Learn more about Yammer →

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  • nanoRep 
     3

    Software by nanoRep

    Self-service experience that wins customers through personalized online engagements

     
  • Founded in 2009, nanoRep is a self-service digital engagement leader that maximizes conversions and reduces support load by automatically providing a personalized actionable answer for every question. nanoRep helps brands to deliver industry leading online experience across all digital channels.

    Learn more about nanoRep →

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  • SharePoint 
     0

    Software by Microsoft Corporation

    Content Management System

     
  • SharePoint is a Web technology based server that can be used to build portals, collaboration sites, and also content management sites.

    Learn more about SharePoint →

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  • Convo 
     1

    Software by Convo

    Simple. Smart. Real Time Collaboration.

     
  • Convo is built for organizations to centrally share, organize, and archive information across dispersed teams. Convo users can edit and annotate copy, images, and documents as if teams are sitting in the same room. We’ve helped TechCrunch, The Next Web, CBS, and others become more efficient businesses. The results are flexible, clear, and intelligent team communication.

    Learn more about Convo →

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  • KronoDesk 
     1

    Software by Inflectra Corporation

    Take Your Customer Support to the Next Level

     
  • Are you drowning in customer emails and support tickets? Are you struggling to keep up your customers needs? Do you wish you could improve customer satisfaction while at the same time reducing your support costs? KronoDesk is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.

    Learn more about KronoDesk →

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  • Jive 
     0

    Software by Jive

    Social Collaboration and communication platform for mobile business

     
  • Jive is a social collaboration and team communication platform to aid teams to connect while on-the-go across a single mobile portal. The single portal that forms the base of Jive is designed to be a shared space to find company-related information, news, people, and expertise with ease. Jive aims to increase communication among team members by providing shared blogs, videos and company documentation. Employees can ask questions, leave feedback and share ideas on content and business goals from one platform. The reporting tools offered by Jive give you key insight into how succesful your communication efforts are.

    Learn more about Jive →

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  • ERPNext 
     1

    Software by Web Notes Technologies

    Open Source ERP Built For The Web

     
  • What is iWebNotes Business Tools? It is an all-in-one / easy-to-use portal to manage your business activities online. This includes everything from accounting, invoicing, managing sales, stock keeping, projects, tasks, employees and much much more. Starts at an unbelievable price of Rs 299 per user per month

    Learn more about ERPNext →

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  • Bloomfire 
     2

    Software by Bloomfire

     

     
  • Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizations. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Start a free trial today at www.bloomfire.com.

    Learn more about Bloomfire →

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  • TallyFox Knowledge Networks 
     3

    Software by TallyFox Social Technologies

    Knowledge network with integrated content, project and knowledge management

     
  • TallyFox Knowledge Networks connect professionals across an open-core platform where they can share their expertise and special interests. With TallyFox organizations can build and manage their own knowledge networks with unlimited subdomains. With TallyFox Knowledge Networks you can connect people and improve communication and collaboration. Provide an online conferencing area, unlimited sub-domains and a place to share content, expertise, and network with members, like-minded clients and your employees.

    Learn more about TallyFox Knowledge Networks →

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  • VivaDesk 
     4

    Software by Vivantio

    Flexible, Trusted, Reliable Service Desk Software

     
  • VivaDesk is industry-leading IT service management software. VivaDesk is the most flexible admin interface on the market, admin is codeless and service areas can be created in seconds, limiting vendor service days. VivaDesk works seamlessly for global enterprise with multiple license options for different internal departments. Features include problem, incident and change manager, workflow automation, deep interactive KPI reporting, asset management, AD/LDAP sync, SSO, change control, knowledge base, self-service portal.

    Learn more about VivaDesk →

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  • BrainCert 
     6

    Software by BrainCert, Inc.

    Cloud-based E-Learning Platform, Virtual Classroom, and LMS

     
  • BrainCert is a cloud-based e-learning platform, virtual classroom, and enterprise-ready online learning management system (LMS). A soup-to-nuts solution for students and instructors, BrainCert offers powerful tools to create (and take) online courses, tests, tutorials, and live & recorded classes. Instructors and organizations can host live seminars and conferences online using BrainCert Virtual Classroom, engaging with students located halfway around the world. Content and media publishing tools also allow instructors to publish content publicly or privately without dealing with the headaches associated with converting basic files into online courseware. Instructors can charge for their courses and tests, and collect funds via PayPal and Stripe. Recruiters use BrainCert Testing Platform to accurately pinpoint the strengths and weaknesses of the candidate thus saving time and make faster hiring decisions. BrainCert is the easiest way to learn, teach, and collaborate Online.

    Learn more about BrainCert →

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  • Crowdbase 
     0

    Software by Crowdbase

    The next generation knowledge base

     
  • Crowdbase is the single app you need to centralize, share and find your company's knowledge, all in one private and secure environment. Whether you're looking to centralize articles, links, files or questions, Crowdbase will allow you to share in a breeze, find instantly, stay in the know, and more importantly...save time! You can also let knowledge come to you by connecting relevant RSS feeds, Twitter accounts and hashtags as well as web searches. Connecting all your knowledge sources at one place really ease the process of monitoring your industry, market, customers and competitors, and turns this process into a team effort.

    Learn more about Crowdbase →

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Knowledge Management Reviews


Aleta Hubbell reviewed

HelpGizmo

"Perfect Tool for Training Manual"

  23rd of June 15:37


Gaurav Goel reviewed

TalentLMS

"Cool LMS !!!"

  19th of June 23:49


PARfessionals, Inc./ Peer International Network web tv reviewed

SkyPrep

"Amazing Learning Management System"

  22nd of May 12:11


Mayukh Gon reviewed

HappyFox

"Clean and simple customer support system"

  4th of April 02:09


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What is Knowledge Management Software?

Knowledge Management Software is a subset of Enterprise content management software and which contains a range of software that specialises in the way information is collected, stored and/or accessed. It is used to locate, capture and share Information within a team.

Knowledge Management Software Comparison

Use GetApp to find the best knowledge management software and services for your needs. Our intuitive directory allows you to make an easy online knowledge management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.


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