Many of the world's largest businesses rely every day on Loc8's tightly integrated, asset-centric maintenance, help desk app, and field service software to run their operations, manage their facilities, and maintain their assets.
Loc8 delivers the most powerful integrated, asset-centric maintenance, help desk, and field service platform available today. We give companies total visibility and control of their fixed and IT assets including the location, condition, value, and maintenance status.
Loc8 provides simple email templates, Internet and intranet integration, automated ticket creation, and even automated ticket allocation with job dispatch to our smartphone and tablet applications.
Throughout Loc8 you can view the history of changes to all items, including help desk activities. Various levels of logging give you a powerful audit trial should it be required, or simply user-input logs for tracking changes to items
|Intended Users||Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business|
|Devices Supported||Android, iPhone-iPad, Linux, Mac, Open-source, Web-based, Windows, Windows Phone|
|Supported Countries||Asia, Australia, Canada, China, Europe, Germany, Latin America, Middle-East and Africa, United Kingdom, United States|
|Supported Languages||Chinese (Traditional), English, Spanish|
|Support Options||Online Support, Phone Support|
|Categories||· Customer Service · Field Service Management · Help Desk and Ticket Management · Building Maintenance · Facility Management · IT Asset Management · Service Dispatch|
Pricing starts at as little as $15 per user per month for a mobile licence, and from $25 per user per month for an admin user
Loc8.com is sold under two models - per user per month as SaaS in our public and private clouds, or as a traditional installaed application with an upfront cost for each user licence. This gives maximum flexibility to the purchaser - we also often have customers who start as SaaS and migrate to an installed system.
A real-time view of your business with configurable pods to access any information at just a glance.
A complete asset control solution to manage all your assets from computers and software to buildings, locomotives and pipelines.
Field Service & Dispatch with Calendar View
Manage terams with ease, plan, schedule and dispatch work through a variety of interfaces including a powerful calendar view, and digitise your service management.
Extend your operational management into the field with popular mobile devices as well as the latest tablet computers with our GPS capable on-line and off-line applications. iOS*, Android* and Windows Tablet apps
Create and view interactive reports anytime and in real-time. You can even publish reports to your customers and managers in an instant.
Inventory & Warehouse
Manage mobile or remotes warehouses as well as inventory and spare parts used during maintenance service and repairs.
Manage all your customer support services with with our easy to use, intuitive help desk. Take control of your service levels in a snap.
Assess your asset, maintenance and help desk operations from anywhere in the world on a PC, Mac or mobile device.
Let Loc8 do the hard work for you reminding and notifying you of key operational activities, overdue service commitments. Configure your customer communications just the way you want them.
Free Demo through Loc8
Sign up for free and take control of your asset, maintenance and customer service operations for 30 days with no obligation.
Work Orders & Jobs
Easily dispatch work orders to your technicians and subcontractors in real-time. Replace your job books and collect electronic signatures in the field.
Configure automated work orders for preventative maintenance to be created when you need them. You can even dispatch them automatically to the asset maintainer.
Provide clear instructions to technicians and sub-contractors through quickly customizable tasks and activities that require no on-going management.
Easily setup depreciation schedules for your assets. Simple period and end of year reporting as well as end of depreciation, lease and warranty notifications.
Loc8 plays well with other systems. Our extensive API lets you connect existing and new applications to your asset and service operations (private beta).
Absolutely brilliant!Brendan Turgiev 12th of January 18:17
Absolutely brilliant! Hi-end software to suit any challenging environment you can possibly imagine. Provides transparency to multidisciplinary teams at multiple locations, enables efficient collaboration. Implementation is swift and professionally guided by Loc8 Project managers. Highly recommended
Thank you for the kind review Brendan. It has been a pleasure to work with Care Flight and we look forward to a great relationship going forward. We are actively improving some of the inventory aspects of Loc8, particluary on the smartphone app, so watch out for the next release this quarter.
Fantastic to deal withSteve Partridge22nd of August, 2013 21:19
The Loc8 Support and Project staff are fantastic to deal with. The mobile application is so easy to use, our technicians required no training to use it.
Facilities Management for Commercial Real EstateSergio Costanzo22nd of August, 2013 20:05
Loc8 has provided us with a solution to maintain our facilities management operation. We needed an effective simple solution to manage contractors and assets, which resulted with what we were looking for. The system will provide a management service to identify, schedule, manage and collect all documentation. This will provide assurance that out buildings are meeting with current regulation. This service operates on line, and manages the recommendation and approval of invoices. We have been happy with the service and their development and support team and would recommend their service."
As companies grow to meet the increasing demand of their customers, maintaining a firm handle on assets can become a challenge. Lumping all of your facilities, trucks, equipment and other assets into a spreadsheet can create more problems than it solves.Read the full GetApp analysis →
Customer Management / CRM
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