What is Loc8 - Asset Maintenance, Help Desk - Field Service Management?
Many of the world's largest businesses rely every day on Smartpath's tightly integrated, Asset-centric Maintenance, Helpdesk, and Field Service software to run their operations, manage their facilities, and maintain their assets.
Through our premier product Loc8, Smartpath delivers the most powerful integrated, asset-centric maintenance, help desk, and field service platform available today. We give companies total visibility and control of their fixed and IT assets including the location, condition, value, and maintenance status.
Loc8 provides simple email templates, Internet and intranet integration, automated ticket creation, and even automated ticket allocation with job dispatch to our smartphone and tablet applications.
Throughout Loc8, you can view the history of changes to all items, including help desk activities. Various levels of logging give you a powerful audit trial should it be required, or simply user-input logs for tracking changes to items
Quick links · Asset Managament · Manage Maintenance · Help Desk · CMMS · Field Service
Pricing: Pricing starts at as little as $35 per user per month.
Loc8 is sold under two models - per user per month as SaaS in our public and private clouds, or as a traditional installaed application with an upfront cost for each user licence. This gives maximum flexibility to the purchaser - we also often have customers who start as SaaS and migrate to an installed system.
Integrated with: SAP, Oracle, Xero, Saasu, Salesforce
More Information on Integration: SAP, Oracle, Xero, Saasu, Salesforce
Categories: Customer Service Software, Asset Management Software, Field Service Management Software, Help Desk and Ticket Management Software, Building Maintenance Software, Facility Management Software, IT Asset Management Software, Contract Management Software
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Reviews for Loc8 - Asset Maintenance, Help Desk - Field Service Management
Broad Services relies on Loc8 by Smartpath
Review by Daniel Broadbent on 2010-07-30
Broad Services Pty Ltd manages a variety of commercial property maintenance service contracts that vary in size and nature. Due to the large amount of information for sometimes very urgent tasks we were searching for an online job booking system that would be fast, flexible and reliable to provide real time service to all our clients. Loc8 Software as a Service has provided this for us and it has been invaluable in helping us continually achieve top service results . We have recently increased our service area to include outer regional areas of Victoria which would not have been possible without the use of Loc8 and its ability to convert work orders to SMS. The Loc8 support team have always been very helpful with their training and we would have no hesitation in recommending the use of their Software as a Service
ARA Group - Premier Building Services Company uses Loc8 to operate it's 11 businesses
Review by Ian Curl on 2010-08-26
Loc8 provides a highly functional Helpdesk with good SLA management and notifications system based on both incident and workorder status. Web based application, providing quick and simple access to users anywhere, anytime. Fully integrated Mobile applications that eliminate paperwork, enhance field workforce efficiency, provide real time asset/maintenance feedback and speed up invoicing. Asset-centric system that provides historical maintenance data down to the asset level, including individual faults and fault rectification status. A very flexible set and forget planned maintenance scheduling system that auto creates/dispatches workorders when required. Excellent dashboard reporting tool. Many other really great features & benefits I don't have time to list. I highly recommend that organisations (large or small) looking for enterprise grade asset management, CMMS, and helpdesk functions neatly packaged into a single on-line system, take a good look at Loc8
Sentinar manages 27,000 buildings with ease using Loc8
Review by Binh Phan on 2010-10-18
Fantastic for facility management with one or hundreds of technicians. We maintain 27,000 buildings right across Australia, in remote locations, and have over 70 mobile technicians using Loc8 daily.
Simple and easy to use asset management system
Review by fbellino on 2011-10-24
Loc8 is a simple and easy to use asset management system. We previously managed our assets in a spreadsheet that was impossible to keep up to date. Now with loc8, all of our data is in the 1 location in an easy to use interface.
Read all Reviews for Loc8 - Asset Maintenance, Help Desk - Field Service Management →
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