LogicBox for CRM
Software by LogicBox Software, Inc.
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What is LogicBox for CRM?
Your custom, CRM in the Cloud!
CRM apps are easy. There are dozens of choices. Getting your web-based CRM application to incorporate your unique upstream and downstream processes is the challenge. You can pay exorbitant fees to a Salesforce developer for a clunky configuration that meets half of your needs. Or you can choose a provider that will deliver a custom data model that scales your business and automates all the processes that makes your business special.
Pricing
MONTHLY FEE:
▪ $325 for 5 users
▪ $55 per additional user
▪ $1250 for up to 25 users
▪ $45 per user above 25 users.
SET UP - WE'RE HALF THE PRICE!
Setup fees vary based on each customers needs. Don't be fooled by Salesforce, MS Dynamics and other "Productized CRM", sales pitches. Most of the time these products cost 1x to 3x the first year subscription fees just to configure and implement! Our promise is to deliver you a custom CRM for half the price of of the "Productized CRMs".
Categories:
CRM Software, Customer Service Software, Business Process Management (BPM) Software, Business Intelligence Software, ERP Software, Supply Chain Management Software, Customer Support Software
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Overview
With LogicBox for CRM, we take the standard CRM modules and customize them for your business. Then we incorporate the key processes and workflows that make your business special. The result is a single, integrated system that increases operational efficiency and streamlines your business.
Most companies have unique - and even proprietary - processes in some of these areas: Quote & Order Management, Fulfillment, Program & Project Management, Procurement, Portfolio Management, Call Center & Help Desk, Payments & Commissions, HR Management, Inventory Management and Service Delivery, just to name a few! Let us know what makes you special and we will integrate that in with your customized version of the standard CRM functions below!
LEAD AND OPPORTUNITY MANAGEMENT
▪ E-Marketing processes to capture web leads.
▪Create and manage lead lists. Assign to sales reps and create tasks such as e-mailing, calling, or setting up appointments.
▪ Convert Lead to a Prospect and create sales Opportunities.
▪ Close the sale and move Opportunity through review and approvals.
QUOTING, INVOICING AND ECOMMERCE
▪ Create Opportunity proposals based on how you do business.
▪ Process and deliver invoices fast.
▪ Process credit card and other payment transactions as an integrated part of the workflow.
PRODUCT AND PRICE LISTS
▪ Create and manage product, part, support, and service items.
▪ Create catalogs with multiple price tiers and commissions structures.
360 DEGREE ACCOUNT MANAGEMENT
▪ Manage customer and partner profiles and relationships.
▪ Create and manage multi-tier partner ecosystem and referrals.
▪ Dashboard views with quicklinks and easy access to account histories.
▪ Manage contacts, interactions and notes.
▪ Mark notes high-priority making them appear when you need the information most.
▪ Create and manage account tasks.
▪ Custom record types that are unique to your business.
SUPPORT AND CASE MANAGEMENT
▪ Document customer problem and link to customer account or sub-record (like a Contact).
▪ Assign case to appropriate technical support rep.
▪ Assign priority levels, deadlines and track progress.
▪ Integrate customer notifications and internal alerts.
MARKETING AUTOMATION
▪ Campaign planning, budgeting, creation and execution.
▪ Associate sales with a marketing campaign or promo codes and view real-time success metrics.
▪ Understand which partners are helping your business grow.
▪ Email blasts. Easy mailing label print outs.
REPORTING AND ANALYTICS
▪ Historical, current, and predictive views into the performance of your business.
▪ Robust graphical reporting and Dashboard Views.
▪ Powerful analytics – Daily briefs. Sales reports. Customer reports. Partner reports. Marketing Reports. Financial and transactional reports.
▪ Manage employee commissions and partner compensation via custom reports
Benefits
AUTOMATE EVERYTHING
No more system silos and manual processes. Include key workflows in your CRM and tightly integrate with needed legacy systems.
INCREASE SALES
With custom CRM functions and modules that automate the worflows that make your company special - position your business to take off!
MAXIMIZE YOUR LEAD AND REFERRAL SOURCES
Know where your leads are coming from and have a logical way to track campaign performance and partner relationships.
HAVE HAPPIER CUSTOMERS
Enhanced customer satisfaction and retention due to empowered sales reps, efficient case routing and full customer service histories.
NO TECHNOLOGY HEADACHES
Cloud-Delivered solution so you can focus on your business.
LOGICBOX GROWS WITH YOU
Be it 5 or 50 employees, scale your business seemlessly and affordably.
Features
• Custom database that fits the breadth of your business.
• Custom modules that automate key processes
• Custom notifications, approvals, and verifications.
• Powerful, custom analytics and reporting.
• Single system that automates your cradle-to-grave workflows!
Technical Details
Every LogicBox for CRM deployment is built with our innovative technology platform, ES4. LogicBox ES4 was engineered from the ground up to build and power web-based business applications. With LogicBox ES4, your custom CRM is mostly complete at the start due to the reusable nature of the technology. And your custom functionality is built fast, with rock-solid performance due to the innovative programming paradigm employed by our engineering team.
Systems supported: Web-based
Deployments: Cloud, SaaS
Support, SLA, Guarantees, Data Security & Privacy Information
Your application is hosted "in the cloud" at a Tier 1 nationally recognized data center. Your sensitive data is encrypted and the application is secured. The data center provides redundant network connectivity, redundant power feeds, and highly available servers. Your data is readable and only viewable by you. It is backed up and replicated to ensure high levels of availability and data recovery.
LogicBox for CRM includes platform updates and upgrades as well as world-clasee technical support.
Market Coverage
Geographies served
• Asia
• Australia
• Canada
• China
• Europe
• India
• Latin America
• Middle-East and Africa
• United Kingdom
• United States
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Languages supported
• English
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Customer types served
• Small Business
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Reviews for LogicBox for CRM
Web-based CRM "LogicBox" meets our expectations
Review by Ruben on 2012-01-17
LogicBox is not the first cloud based application that we have implemented in our company because we are fond of their effortlessness. Therefore, LogicBox hasn´t disappointed us. The software is very customizable and creates powerful reports.
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