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Cirrus Insight

#1 App for Connecting Salesforce and Gmail
6 reviews

Overview

Instantly view Salesforce leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync Salesforce with Google Contacts and Google Calendar. 30-second install for Chrome or Firefox. 30-day free trial. *Contact and Calendar Sync are coming soon!

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Supported Platforms
Google Apps, Open API, Salesforce
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Pricing

Starting from: $9.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

$9/user/mo or $99/user/yr. Volume discounts are available. 50% discount for nonprofits.


Competitors Pricing

Hatchbuck

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Pricing model: Subscription

Freshdesk

Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Insightly

Starting from: $7.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Salesforce Sales Cloud
  • · Communities for sales
  • · Marketing and sales leads
  • · Email integration
  • · Opportunities and quotes
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Salesforce Sales CloudCustomer Management
Desk.com
  • · Universal inbox that aggregates cases from multiple channels
  • · Case management with advanced routing tools and filters
  • · Productivity tools, including custom macros & bulk updating
  • · Mobile-optimized and custom branded self-service centers
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RelateIQ
  • · Seamless integration with your inbox and calendar
  • · Automatic email and calendar logging so you don't have to
  • · Unified address book for your entire team
  • · Hundreds of supplementary data sources enrich your contacts
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RelateIQCustomer Management

Overview

Instantly view leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync contacts and calendars. 30-second install for Chrome or Firefox. 30-day free trial.

Instantly view, update, and create leads, contacts, activities, cases, opportunities and more right in Gmail.
Log emails to Salesforce with a click to any standard or custom object in Salesforce right from Gmail.
Coming Soon! Easily sync contacts and calendars between Google and Salesforce.
Thank you for choosing Cirrus Insight, the #1 app on the Salesforce AppExchange.

Anybody can install Cirrus Insight for free and be up and running in a matter of seconds. You don't have to be a Google Apps admin or a Salesforce admin.

7,500+ users trust Cirrus Insight. Here's what they're saying:

“This app really ties Gmail and Salesforce together perfectly.”

“It's an essential app if you use Gmail and Salesforce.”

“Highly recommended for all Google Apps and Salesforce users.”

Cirrus Insight supports all editions of Salesforce including Unlimited, Enterprise, Professional, Group, Contact Manager, and Developer.

Cirrus Insight supports Gmail and Google Apps Standard and Enterprise.

Key Features

  • Save emails to Salesforce.
  • Create new leads and contacts from Gmail.
  • Sync Salesforce contacts with Google Contacts.
  • Sync Salesforce events with Google Calendars.
  • View and manage cases in Gmail.
  • View and manage opportunities in Gmail.
  • Create new tasks and events from Gmail.
  • Log calls from Gmail.
  • View open activities and activity history.
  • Instant Salesforce lookups in Gmail.
  • Instantly view Salesforce leads & contacts alongside emails.
  • Open contact records in Salesforce with a click.
  • Calendar sync for Salesforce and GoogleApps
  • Supports all editions of Salesforce.
  • Supports Gmail and Google Apps.
  • Supports Google Chrome and Firefox.
  • Full-featured free trial.
  • Great customer support by email and phone.
  • Simultaneously send an email and log it to Salesforce.
  • Sales context and intelligence right in the inbox.

Benefits

Installs in seconds into Chrome or Firefox. Anybody who uses Salesforce and Gmail can be up and running in less than a minute. Cirrus Insight is easy to use with an intuitive interface. It's conveniently located to the right of emails so you can instantly view and interact with Salesforce leads and contacts right alongside emails.
Freshdesk
  • · Simple, fast setup.
  • · Multi-channel support - email, phone, chat, social and more
  • · Self service portal to help your customers help themselves
  • · Community portal to engage your biggest fans
Visit WebsiteCompare with Cirrus Insight
FreshdeskCustomer Management
Insightly
  • · Powerful email integration with Google Apps
  • · Free up to 3 users
  • · Fast Search of Everything You've Stored
  • · Automatic Address Book
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InsightlyCustomer Management
Hatchbuck
  • · CRM
  • · Marketing Automation
  • · Drag & Drop Form Builder
  • · Email Marketing
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HatchbuckCustomer Management

User Reviews

Very Helpful Tool

Matt11th of December, 2012 13:33

I find Cirrus Insight to be quite useful in managing my work and tracking correspondence for various projects. It's a relatively small number of clicks to ensure that my emails are tagged to the correct projects in Salesforce, and thus makes my life much easier in terms of managing work. If I could change anything it would be expanding the Add functionality; currently you have the option to tag a contact and then one more level (account, project, etc), but adding a few more drop downs to allow for additional tags would be really helpful.

Very useful

Sergio Correa Asmar10th of December, 2012 10:17

I have been using Salesforce for about a year and a half and Cirrus for a year. I think that this last tool complements very well what I do in g-mail and Salesforce. Cirrus makes it easy (just one click) to relate your e-mails to your Salesforce contacts and accounts and to see if one g-mail contact exists in Salesforce. The only thing I would like them to continue improving is how all their tools show themselves in the g-mail screen. Sometimes it is difficult to manage the multiple scroll bars that appear; also the contact creator for Salesforce that appears in g-mail does not show properly. Therefore, I think that Cirrus can be perfected and they have already improved a lot and I am sure they will continue to do so.

Cirrus increased my productivity

Mary Jo5th of December, 2012 15:31

I cannot tell you how annoying it was to submit emails to Salesforce and then have to go in individually to attach it to an object. TERRIBLE waste of time. Thanks to Cirrus I can easily submit. Now we have to take care in our naming conventions for custom objects so I can know what one to attach it to. Maybe Cirrus can add more than one field to display when searching?

Spoiled by Cirrus

Elaine Chang5th of December, 2012 13:59

Using Cirrus has saved me enormous amounts of time for logging emails against my contacts, accounts, and opportunities. Its fairly user-friendly interface lets me log correspondence instantaneously so that I don't forget about logging emails. There are still some quirks, though: when I have multiple gmail accounts open, the app sometimes gets confused about which account to attach to. I don't always see the option to log an email - sometimes I need to close my email or log out of Cirrus and open it up again. Despite some of the bugs, the advantages are overwhelming!

Cirrus = so helpful!

Christina 12th of October, 2012 03:53

Cirrus is fantastic and has cut my time logging meeting, conversation, and task updates in half. The plug-in is easy to install and intuitive to understand. I love the easy Add to Salesforce button - and that you can tag emails to certain contacts within accounts, or to certain meetings/opportunities (sales goals). Sometimes if colleagues forward me email chains, and I don't know who 3rd parties are, their emails and accounts pop up in Cirrus for a quick frame of reference and links to additional background - awesome! Only complaint is that the new Cirrus patch makes contacts popup in Cirrus every time you are composing a new mail and/or open a new mail. I don't love having to click the close icon every time, but I'm assuming they will fix this! Cheers, A Happy Cirrus User

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