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Social Media Management Software for Business
2 reviews


Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audience - turning social connections into loyal customers.


Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Supported Platforms
Google Apps, Open API
Support Options
Knowledge Base, Phone Support


Starting from: $9.00
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

All Plans Include a Free Trial - Upgrade, Change or Cancel Anytime




Competitors Pricing


Starting from: $9.99/month
Pricing model: Freemium
Free Trial: Available (No Credit Card required)

Falcon Social

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

  • · Efficiently Engage with customers across all social channels
  • · Designed for social customer service
  • · Track & analyze the performance of your team
  • · Powerful Analytics & Reporting
Learn MoreCompare with SproutSocial
  • · Unlimited Custom Dashboards
  • · Unlimited Custom Reporting
  • · Hashtag Analytics
  • · Facebook Ad Analytics
Visit WebsiteCompare with SproutSocial
LocowiseBusiness Intelligence & Analytics
  • · Update multiple networks in one step
  • · Manage multiple contributors
  • · Optimize delivery
  • · Gather intelligence by tracking mentions of your brand
Learn MoreCompare with SproutSocial


Sprout Social is your new home for social media management, with all the tools you need in one powerful package. Sprout Social emphasizes the four components of social media effectiveness; Monitoring, Engagement, Measurement and Growth.

Engagement - The new Engagement Report provides insight on team interactions (Premium Plan only). Expose trends in social engagement by day & time and see how you stack up against profiles with similar message volume.

Publishing - Drafts feature in Sprout helps you capture your thoughts for future social publishing.

Sprout's shared Team Content Calendar gives you a comprehensive view of scheduled messages across your entire team

Monitoring- Sprout's Smart Inbox is the ultimate social media monitoring feature; it combines every message, alert and action from all your profiles into a single, filterable stream.

Analytics - Sprout combines profile-level, group and roll-up analytics reports to get a high or low level look at performance. You can report on your social profiles in the way that makes sense to your business.

Collaboration - Route messages to appropriate departments and see who is available to respond on the spot. Never duplicate efforts when responding to a customer with our real-time collaboration features.

CRM - Sprout gives you immediate access to conversation history every time you hit reply, so you can respond quickly and personally. History is accessible throughout the app—click on an avatar to see all past interactions.

HelpDesk - Turn social media conversations into customer service tickets and easily capture your customers' queries with just one click. Let your customer use the social channel they prefer, while your support efforts can stay in your existing help desk platform.

Mobile - Schedule and publish messages, view and manage your feeds, perform keyword searches, view contact history, check sent message stats and more—anytime, anywhere.

Key Features

  • Social Media Dashboard
  • Analyze link performance
  • View Twitter follower demographics and contact details
  • Get engagement & influence scores
  • Search customers by location
  • Discover customers by interest
  • Monitor competitor activity
  • Social CRM tools including shared customer records
  • Organize Contacts
  • Audience engagement tools
  • Brand and competition social monitoring
  • Social media publishing
  • Integrated analytics
  • Fully Integrated Publishing Tools
  • Sprout's ViralPost® Send Time Optimization
  • Centralized Analytics & Reporting
  • Unified Smart Inbox
  • Profile reports and message-level analytics
  • Customer support features - tasks and Helpdesk integration
  • Team collaboration tools, live activity updates


- Publish & schedule updates across social channels with a single click
- Monitor your brand & competition across social channels and the web
- Connect with highly targeted customers through our Discovery tools
- Measure success with robust reporting and analytics
- Collaborate with our team, tasks and permissions tools
- Monitor Check-Ins and Visitor Loyalty
- Manage it all on the go with Sprout Social For Mobile
- Create custom branded reports on your social media efforts in just a few clicks.

- Capture and measure data right in your browser, or export to PDF format for sharing. There is a robust set of analytics for Twitter, Google Analytics and Facebook Fan Pages.

- Sprout Social's contact manager also keeps track of all of your communication history, user profile information, notes, reminders and more.

- Make content creation a team effort with Sprout's collaborative publishing calendar.

- Access to Sprout's ViralPost® Send Time Optimization technology.

- Post from desktop, iOS (including iPhone and iPad), Android and Browser Extension.
Falcon Social
  • · Manage all social networks in one platform
  • · Realtime content performance
  • · Facebook, Twitter, Google+, Instagram and Youtube
  • · Publish to multiple channels in one click
Learn MoreCompare with SproutSocial
Falcon SocialMarketing
  • · Analyze real-time conversational data
  • · Maximize clicks, Retweets, mentions and follower growth
  • · Automatic, audience-targeted delivery of social messages
  • · Predictive analytics and proprietary language technology
Learn MoreCompare with SproutSocial
  • · Statistics & data export tool
  • · Real-time alerts
  • · Monitor sources in 42 languages
  • · Monitoring in real time
Learn MoreCompare with SproutSocial

User Reviews


Sprout Social - Great Value?

Andrew Harry, Web Developer8th of April, 2014 03:36

I'm currently reviewing social media managers. Sprout Social is the first service I have reviewed and there are definite pros to a service like this. But I'm not 100% convinced of the value for dollar here.

Easy and beautiful

Lori2nd of February, 2012 15:26

I have been using SproutSocial for my business and it has boosted my customer relation a lot. Why I like it? - it creates easy and beautiful reports - it is affordable - You can compare yourself with your competitors - it is customizable

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