This client is the mobile client of the Synchroteam.com cloud service, which provides a complete solution to organize, schedule and dispatch work orders directly on the mobile device of your field workers. You first have to sign up for a free account if you are new to this solution or use your credentials to log in. Main features: • Job management: your daily activity at a glance, see jobs to be done today. • Job details: every important information is in your hand, customer name, location, contact and complete job description • Job completion: when work is done fill an electronic form, capture signature and add picture
Who is Synchroteam.com for?
Synchroteam.com is designed for the following industries: • Utilities • Pharmaceutical • Maintenance • Telecommunications • Transport • Delivery
Field Service Software for the iPhone and iPad makes it easy to keep track of your field service calls and repairs. Use your iPhone or iPad to update the status of jobs, create estimates, email invoices, record payments, track time and materials, photo capture, manage contacts, schedule appointments, and sync with your iPhone's calendar using GCal integration. * Manage service calls or trouble tickets * Keep track of work orders * Create estimates * Create invoices * Time Tracking * Photo capture for work orders * Email invoices in PDF format * Keep track of payments * Customizable for any business * Schedule appointments * Sync appointments with GCal * Customer contact management * Manage field technicians * Automatically backup data to the cloud * Desktop access using a Web-browser * Collaborate with team members
Citrix ShareFile is a file-sharing tool that helps people exchange files easily, securely and professionally. Designed specifically for business, ShareFile offers secure data transfer and storage, customizable usage and settings, award-winning customer service, and tools that allow you to collaborate more easily and get your work done from any device—anytime, anywhere. With your Citrix ShareFile account and the Citrix ShareFile iPad app, you can: -Access files and folders located in your ShareFile account. -Edit files located in your ShareFile account (not available on all plans). -Download files from your ShareFile account to your mobile device for offline access. -Upload files and folders to your ShareFile account directly from your mobile device. -Share or sync multiple files with multiple users at once. -Email files from your ShareFile account. -Set custom access permissions to files and folders for individual users. -Request files and provide secure links for recipients to upload files to your ShareFile account. -Sync files in your ShareFile account from all of your devices. -Specify a passcode for additional protection for your ShareFile account. -Add users to existing folders in your ShareFile account. -Remotely wipe or lock your ShareFile account in the event of a lost or stolen mobile device. If you have a ShareFile Enterprise account, you can access data using corporate credentials, and IT administrators can control and audit access directly from the app.
WageBase is a time clock that makes it easy for employees to clock in/out of their shifts. The WageBase app must be used with a valid WageBase or When I Work account. Use WageBase for time and attendance. WageBase uses location services to ensure employees are clocking in from an approved address. You can also use WageBase track payroll hours and prepare data for payroll processing via your desktop computer. WageBase works even better when used with 'When I Work' for employee scheduling and communication.
FieldEZ is an on-demand mobile field force management solution that helps you monitor field executive performance, efficiently schedule and dispatch your workforce, track valuable customer information and respond quickly to changing customer requirements. FieldEZ helps you leverage real time information from the field to get the best insights into your business operations and customer satisfaction. Rich features Include: · Lead Management · Service Ticket Management · Configurable Business Processes & Forms · Dispatch Management · Instant Message Broadcast · Custom Reports · Workforce Territory Management · Alerts & Notifications · Secure, Quick & Hassle-free Integration with your ERP, HCM Systems. · Attendance Recording from Field · Works offline or on 2G, 3G data plans. FieldEZ caters to Service and Sales organizations of any size and across multiple industry verticals including Banking, Financial Services & Insurance (BFSI), Hardware and white goods servicing, In-home care, Oil & Gas and more delivering highly customizable solutions to streamline field force processes and deliver high quality experiences to their end-customers.
FieldEZ is a cost-effective On-Demand mobile solution that makes managing field sales or service teams very efficient and easy. With features such as service/sales call management & scheduling, calendar, message boards, time & location reporting, FieldEZ provides valuable field insights to management, ensures effective deployment of field personnel and enables them to complete their activities and reporting through their mobiles. FieldEZ provides high ROI in the shortest time with rapid implementation, easy integration and low TCO. FieldEZ caters to the Service and Sales organizations of any size. The organization can gain total control over field personnel deployment and optimize the same, ensure customer confidence through efficient and on time service, ensure field personnel commitment towards company objectives and increase revenues by eliminating missed SLAs/ billing or lapsed AMCs.
Features of FieldEZ: As a service engineer, • Receive customer calls/ incidents on your mobile along with complete call history with AMC details, notes on payments due etc • View all your calls on a calendar, set appointment reminders and reschedule appointments • Update status on calls on the go and stop wasting time filling up manual Daily activity reports • View customer locations on map and get driving directions to the same. Plan your travel time efficiently • Attach files / photos / videos to the call for offsite analysis • Instantly capture customer feedback & signature on the service provided • View important Messages from your organization with attachments like videos, documents etc
As a service head, • Assign/schedule service calls to service personnel calls optimally with the help of their near real time location information • View all your subordinate's calendars / schedules through your mobile and reassign calls on the move • Broadcast rich messages to your field personnel with ease. Attach videos/ manuals / instructions to messages • Get complete call audit with location and time stamp • Track the utilization of your field personnel time – call response time, travel time, resolution time, out of office time, overtime - and correlate travel data with reports • Get valuable insights on how efficiently field team is deployed and improve on the same. • Benefit from accurate customer service data gathered from the field with little or no burden on the field force.
Also benefit from our Software-as-a-Service model and get automatic upgrades free of cost for the life of your subscription.
For details of our "Sales" solution, please mail us at email@example.com.
Please ensure that you register/subscribe at www.fieldez.com to fully use our solution. For implementation queries & other assistance, please mail us at firstname.lastname@example.org
Thank you for your interest in FieldEZ!
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