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Neon CRM Logo
Neon CRM
4.4
(543)

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Designed for Growth and Built for Good.

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(25)

Neon CRM Pricing, Features, Reviews and Alternatives

Neon CRM product overview

Price starts from

99

Per month

Other

What is Neon CRM?

Neon CRM is a constituent management software platform designed specifically for nonprofit organizations and membership associations. Its relationship-focused approach enables a comprehensive view of supporters and members, resulting in increased engagement and revenue. With Neon CRM managing fundraising campaigns, events, and communications becomes the easiest it has ever been, all while gaining valuable insights through its reporting and administrative tools.

Key benefits of using Neon CRM

Cut down on data entry by tracking all constituent data in one place.
Build real relationships with your supporters by tracking their information and interactions.
Manage fundraising campaigns from start to finish.
Create beautiful, fully-branded online forms that integrate seamlessly with your website.
Keep members engaged with a custom member login portal on your website.
Get key insights and metrics from built-in reports.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Videos
Live Online

Neon CRM pricing information

Value for money

4.3

/5

543

Starting from

99

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Neon CRM features

Functionality

4.2

/5

543

Total features

111

8 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third-Party Integrations
API
Data Import/Export
Alerts/Notifications
Customizable Reports
Reporting/Analytics

Neon CRM users reviews

Overall Rating

4.4

/5

543

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.47/10
Rating distribution

5

4

3

2

1

303

188

35

13

4

Pros
I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.
Great tools for managing donor system- love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.
The software is great and we will continue to use it as we find that it is very helpful for what we are doing.
Cons
Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.
It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.
Fundamentally we struggle daily with reporting and customer service.

Neon CRM FAQs

Q. What type of pricing plans does Neon CRM offer?

Neon CRM has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription


Q. Who are the typical users of Neon CRM?

Neon CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Neon CRM support?

Neon CRM supports the following languages:
English


Q. Does Neon CRM offer an API?

Yes, Neon CRM has an API available for use.


Q. What other apps does Neon CRM integrate with?

Neon CRM integrates with the following applications:
authorize.net, Higher Logic Thrive, Constant Contact, PayPal, Fundraise Up, DonorDrive, Zapier, QuickBooks Online Advanced, iWave, Overflow, Ujoin , TaxJar, Stripe, Resource Management, Eventbrite, Denali Fund, Mailchimp, VolunteerLocal, ClickBid, Continue to Give


Q. What level of support does Neon CRM offer?

Neon CRM offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

Common Neon CRM comparisons

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