Key Features of NetSuite CRM+
- Sales Force Automation
- Customer Support & Service
- Marketing Automation
- Quote to Order Automation
- Order Processing / Inventory / Fulfillment
- Renewals / Upsell / Cross-sell Management
- Commission Management
- Customer Self-Service
- Partner Relationship Management
- Multi-Language, Multi-Currency, Multiple Company & Locations
- Dashboards, Analytics and Reporting
- Integration with Microsoft Office & Outlook
- Sales Forecasting
- Billing and Invoicing
- PSA: Resource Mgt, Time & Expense, Projects
- Marketing Lead Source, ROI, Revenue by Lead Source Reporting
- Email Marketing, Target List Segmentation and Creation
- Web Forms
- Customization Platform
- Workflow Management
- Accounting Integration
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NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide. According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s more complete approach to CRM that provides a true 360 degree view of the customer. Improve customer satisfaction, revenue, and marketing ROI with NetSuite CRM+.
NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM application.
NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities.
|Intended Users:||Freelancers, Large Enterprises, Mid Size Business, Small Business|
|Devices Supported:||Android, iPhone-iPad, Mac, RIM-BlackBerry, Web-based, Windows, Windows Phone|
|Supported Countries:||Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States|
|Supported Languages:||Chinese (Traditional), Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai|
|Categories:||· CRM · Customer Service · Online CRM · Contact Management · Sales Automation · Proposal Management · Quoting · Sales Management|
NetSuite CRM+ Pricing
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
CRM+ is $129 /user /month (includes maintenance & support)
- Drive sales, service and marketing performance with real-time role based-dashboards
- Gain a true 360-degree view of all customer data and customer interactions
- Improve sales performance with accurate sales forecasts, automated commission and upsell management
- Improve collaboration with your partners with joint lead and campaign management
- Streamline order management processes with complete integration across sales and finance
- Improve customer satisfaction with complete case management and customer history
- Redirect marketing budget to higher-ROI campaigns by measuring campaign effectiveness
- Drive sales and service from anywhere with mobile access.
A powerful tool that will increase sales and efficiancy in your business
With NetSuite’s highly customizable interface, the power is in your hands to mold it to fit your company’s specific needs and purposes. The data organization is extensive yet intuitive so that every user can easily find the information they need in a centralization record location. And with the ability to custom design each user’s dashboard (homepage), you can control access and deliver customizable reports so that each user, from Sales Rep to Marketing Executive to Customer Service, can focus on the data that pertains to them. Thanks to NetSuite CRM, I have the ability to tailor reports and KPIs to provide our employees with the pertinent information they need to access real time, on the field and due to this visibility, NetSuite has proven to be the tool which has increased Sales and stimulated our business efficiency.
— Amie (9th of February, 2012)
Feature rich and great integration with my backoffice
We have been using Netsuite CRM and eCommerce for 2 years. We have been satisfied with the functionality, integration and usability. The integration between the CRM, and eCommerce is really powerfull. We used to use 5 different applications to do what we now do with NetSuite. It is expensive but if you can afford it, the benefits outweigh the costs
— Tobby (30th of December, 2011)
Watch NetSuite CRM+ in Action
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