BookSteam Reviews - Pros & Cons, Ratings & more

SimplyBook.me

Acuity Scheduling

vcita

Squire

Mindbody

Schedulicity

BookSteam is a cloud-based, all-in-one, easy to use, robust and flexible online appointment scheduling application. With BookSteam, your clients can schedule (and manage) appointments, services, classes and workshops online, at any time, day or night.

BookSteam

Android

Web-based

Windows

iPad

iPhone

Good range of features and the ability to issue class packages for classes is great. The front end is responsive and simple yet good design.

Simply the best scheduling platform out there. Peter was very helpful and patient with my account set-up, awesome.

Ve only used it a few weeks and am so happy I made the switch from Booker. Top notch system, customer service and very affordable for small business.

Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish.

BookSteam has simplified the scheduling of appointments not just for me but for my patients. They appreciate the ease of using the app.

Apart from the fact that the software is easy to use, it also has a wonderful support feature that listens to feedback.

I love Booksteam and I want to contribute to make it better.

SMS reminders and notifications are fast and reliable which are extremely helpful in minimizing noshows. Entire site is easy to navigate and operate.

I appreciate how patient booksteam’s customer service workers are. Very knowledgeable and helpful.

It can be a little confusing to set up. Some of the terms that were used when we set it up were not something we typically use.

Very good customer support. Quite versatile solutions with plenty of options to select from.

The interface is very simple and easy to use. Booksteam is auto online report and best for appointment scheduling tool.

I've referred many people to it. It's easy to use, easy for clients to book, saves time and money and ts a great tool to use to keep track of everything.

When I retrieve information (questions I ask when Book) I cant copy and past that information, and its so small I struggle to read it.

Easy to schedule my clients while they receive sms reminders. Also love paypal integration, makes my job 10x easier.

There is no way to remove it. Having all classes show on the public calendar.

Limited or almost zero of customisations e.g company logo or name cannot be shown from the invoice or customers’ booked classes cannot be linked or synced to their calendars.

The smart scheduling option where booksteam calculates online appointment start times automatically. This saves money and keeps my massage therapists booked, making the most use of their time.

Genbook

Assignar

The best booking software for the lashes business

I had chosen to implement the system for my client (Yoga instructor) after evaluating Booksteam and other systems. At the end we decided to go with Booksteam. Client management and online booking was the most important feature for us. I wanted my client to be bookable over the internet and get rid of paper management.

I love Booksteam and I want to contribute to make it better!

Not as good as acuity

My clients and I all adopted the tool very easily. The Booksteam Team has been extremely accommodating and responsive. They even let me tweak and add to the French version of the tool. The few times I have had problems or questions they have always gotten back to me quickly. I think the value of the product is excellent. The sales team has also been supportive of my tiny company and during the hard COVID times.

Simplicity and Value

This system allows us to display many services and locations. It was easy to use and a reasonable price compared to others. 

Solid scheduling software with easy to use features.

I love that I do not need to be by a phone to make business happen.  I'm spending my time giving massages and running reports, not scheduling.  My clients think the site is really easy too.

Quick response with calendar not loading

Overall my experience has been excellent. Any software or billing issues have been addressed with fabulous service, attention to detail and efficiency. Many thanks for making this techno-moron very happy!

Good product, excellent customer service/responsiveness

Saves me time, gives me a wide range of marketing options and helps me manage my clients and records

Works perfectly for my needs

Easy appointment scheduling with BookSteam

Convenient and Streamlined software

It solved the ability for students to book and pay on line to do our courses

NET Review

Their software is great!  It's easy to use and has really helped us streamline our scheduling.  And you cant beat their customer service.  We accidentally erased one of our staff members and all her appointments.  After sending a support request they got back to me almost immediately and were able to recover all the info we lost.  Saved me a weeks worth of work tracking down all the appointments.  I cant thank you guys enough!!  Long live Booksteam!!!!

Booksteam is awesome!!

So easy to use!

An excellent scheduling system with helpful guides and intuitive use backed up by fast, knowledgable and efficient customer support. Highly recommended.

Quality product, excellent support

Fantastic experience 

I’ve only used it a few weeks and am so happy I made the switch from Booker. Top notch system, customer service and very affordable for small business.

Where have you been Booksteam! Finally a Canadian online booking system that’s amazing!!

Book steam for one on one tuation music school

We used to use another company before (don't want to name them but it starts with S...) and we were constantly dealing with issues and empty promises, it was very frustrating. Then we switched to a company offering free service (that was a huge mistake), a lot of time wasted once again. Finally we switched to booksteam over 6 months ago (from a friends tip) and it's been like a breath of fresh air (I hope I'm not going to jinx it now). Everything just works, I no longer have to email support every week (like I did with a previous company), now I spend more time actually doing my work. Support is also very friendly/helpful/quick whenever I need something. 

we love booksteam!

I used this company on and off for about 2 years now and received the best service from them. They're constantly adding new features / updates which makes my experience that much more pleasant. VERY helpful product for my business.

A+++ service from the beginning

I was looking for a booking system for a while and glad I found booksteam. Support is awesome,  because I didn't know anything about this platform so I was asking a lot of questions and support came through every time. One of the features that stood out, is that I could fully customize my booking page with different colors which tailored to my business webpage look. My customers really love booking online, where they can easily reschedule their appointment if needed. Now my focus is on work and not picking up phone every 20 minutes :) 

Your customers will love booksteam 

Pros:
Easy to use
Offers lots of great features
Works with PayPal
Links with your personal calendar
Support responds quickly

Cons:
No promo codes for discounts
Calendar entries could be more customizable in the way they display information
Doesn't allow clients option to prepay or to pay onsite - must be set up one way or the other


Great Simple Software - Easy to Use, Not Very Versatile

Hi Monica, thank you for your review and suggestions. Recently, we've added "Pay later" option where clients can now prepay or book and pay later. Hope that helps :)

It was tough running small business and answering phone calls all the time, I could not concentrate on my work. After getting setup with BookSteam, my phone almost stopped ringing, I'm less irritated, more focused on work. Thanks. 

booksteam solved my big scheduling issue

Saves tons of time and makes booking easy for companies

I’m a photographer and sometimes I get real busy with the shoot, and it used to be huge inconvenience to deal with clients over the email or phone to schedule them in. Now with booksteam, most of my clients schedule their appointments online, and it freed up a lot of my time, so that’s awesome.

Very useful tool to manage my studio schedule

Customer service always responds quickly, in a friendly manner, and with easy to understand instructions or answers to my questions. They have taken into account my requests along with those of other clients, and have made upgrades to the software to benefit all of us. 

BookSteam Reviews

Suggested alternatives

Pros and cons

97 reviews