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Brightpearl is a multi-channel retail management system.
(based on 29 reviews)
  • 661 fans

Key Features

  • Order Management
  • Inventory management
  • Shipping management
  • Paypal, Sage Pay and online payments integration
  • Automated real-time accounting
  • Multiple price lists
  • Quoting and invoicing
  • 360 degree visibility of your supply chain
  • Batch processing and imports
  • Developer API for third-party integration
  • eBay Inventory Management
  • Magento Inventory Management
  • Point of sale software
  • CRM
  • Dashboard and management reports
  • Supply Management
  • Multi-channel integrations
  • Multiple warehouses / multiple locations


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Brightpearl exists to help multi-channel retailers accelerate their growth and profits. Using our Commerce Acceleration Platform retailers can manage orders, inventory, customer data and accounting in a single, reliable retail management system. Brightpearl provides real-time reports on inventory, cash flow, profitability by SKU and channel, customer purchase behavior and more. Armed with these insights and the confidence that comes from knowing their core operations are under control, retailers can focus on what they love - merchandising and growing their business.

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Intended UsersMid Size Business, Small Business
Devices SupportedAndroid, iPhone-iPad, Linux, Mac, Mobile Web App, Open-source, Web-based, Windows
Supported CountriesAustralia, Canada, United Kingdom, United States
Supported LanguagesEnglish
Supported PlatformsGoogle Apps, Open API
Support OptionsFAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
Categories· Accounting · Inventory Management · Sales Management · Business Management · Order Management · eCommerce and Shopping Cart · Fashion Retail · Retail Management


Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Try it for free for 30 days and then available for as little as $99/£69 per concurrent user per month.


Brightpearl is a multi-channel retail management system that helps you manage the heart of your business - bringing orders, inventory, customer data, accounting and reporting together in one place.



Nick Oliver, Building the web business at Katie Kerr9th of December 03:58

We have been using Brightpearl since August 2012 to run our business - 3 shops and a web site. It has enormously simplified our working lives. We use it for purchasing, web order fulfillment, POS, accounting and general stock management. I would definitely recommend it.

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**AVOID** Compelling offer but dubious sales tactics and limited capabilities

CFO ( company, 11-50 employees)1st of December 10:22

I experienced the typical software bait and switch. During the selling process, the answers was always "yes", "of course" and "definitely". However, during integration, the answers were "we need to develop custom applications at 2x the agreed upon price", "that will take longer than expected...more than month", and "we are working on the integration API but it is not yet complete." I wanted to take a chance an a start-up but go with an established provider

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Warning! Implementation very expensive, Lots of Bugs, Brightpearls server continues to crash, http://status.brightpearl.com/history

A verified reviewer15th of November 08:22

Here is Brightpearls Status report in the last few consecutive days only. These are the ongoing problems they have and it really effects your business. http://status.brightpearl.com/history Brightpearl.com Website Unavailable This incident has been resolved. Nov 14, 09:30-09:40 EST Affected performance EU This incident has been resolved. Nov 14, 05:13-06:53 EST Delays in order downloads via the API to external integrations This incident is now closed. All external integrations are functioning normally again. If you have any further issues, please contact Support. We are very sorry for the disruption caused today and will post a full post-mortem here in due course. Nov 11, 12:21-23:11 EST Log-in Unavailable US East We can confirm that this incident is now fully resolved. A full post-mortem will be posted to this page as soon as it's available. Subscribe to the page or this incident for updates. Nov 11, 12:42-20:38 EST Degraded performance on EST server Everything now seems back to normal. We're sorry for the disruption. Nov 10, 16:50-18:35 EST [Scheduled] Scheduled Maintenance (US Accounts) : Nov 5, 2014 The scheduled maintenance has been completed. Nov 5, 04:00-06:00 EST Issues with importing and exporting within Brightpearl We believe this issue has now been resolved for the errors seen importing and exporting data from Brightpearl. We do apologise for this issue occurring and the disruption to your business. If you have any further issues please contact Support@brightpearl.com Nov 4, 07:39 - Nov 5, 04:37 EST [Scheduled] Scheduled Maintenance (EU Accounts) : Nov 4/5, 2014 The scheduled maintenance has been completed. Nov 4, 19:00-21:00 EST Log-in Unavailable US East All EST accounts are now functioning normally. We're sorry for the brief interruption. Nov 4, 16:26-16:44 EST Affected performance EU We apologise for any disruption caused to your business by this.

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Well Formed Solution for a Small Business

Steven Thomas, Consumer Goods Professional8th of November 12:01

Since our adoption of Brightpearl, my companies communications between logistics, accounting, and customer support have been better than ever. Previously, we used Quickbooks to keep track of finances, but it could not keep up with processing hundreds of orders a day. Brightpearl's system allows us to control every aspect of our company in one piece of software.

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Simple to use and an excellent way to increase business efficiency.

Alex Anderson28th of October 11:43

Brightpearl is an excellent platform for business management. From cleaning up stock accuracy to providing an easy to decipher platform for accounting, all aspects of business are managed.

Read all reviews for Brightpearl

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Brightpearl – Retail Management Software to Accelerate Growth and Profits

Brightpearl is a multichannel retail management software that covers orders, inventory, accounting, customer data, purchasing, shipping, and reporting in a single cloud-based platform. It provides staff and management comprehensive visibility into vital business information to effectively and efficiently accomplish their tasks, accelerating profitability and growth in the process.

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