★ Free Trial - No Credit Card Required ★
All in one CRMManolo Navarro19th of July, 2014 18:56
I've been using Work ETC for years, and it has a lot of functionality all in one, since begining of the sale to the customer service. When I learn to use a new feature of Work ETC my productivity increses.
IT BusinessJason18th of July, 2014 15:44
We use WORKETC on a daily basis to pretty much run our business. I am a junior engineer for a IT consulting business out of Dallas Texas. We have multiple clients from small business to corporate businesses. The all in one capabilities are what make this software a must have for almost any business. You are able to track time input for all employees and customize your clienteles information to suit your needs. Our clients are able to submit various forms of ticket requests. They can visit a customer portal, shoot an email or even call you. You can create the ticket for them. You can create documentation for every contact and store your own business documentation and training paperwork. The best part is your able to do all of this real time and its fast. No hassle in retrieving old cases and managing cases in your own personal mailbox. Not to mention I contact customers via email with my own personalized logo right from the CRM software. Time entry is precise and very detailed with many customized fields. I've looked and there is no software quite like this. We get a service call, log a ticket, and create timestamps. For any business owner the investment you make is worth it. It pays for itself times ten and much more if you would like. None of those nasty errors with out of date databases requiring time and strenuous updates. You want productivity, this is it.
CRM? or life saver?mbrenneman18th of July, 2014 08:31
As a business development and technology company, we were looking for something awesome that would help us track expenses specifically to a job, manage projects no matter the size, and help us stay organized, while billing appropriately, too. Work[etc] did all of that, and more, for us. It’s a very comprehensive and in-depth CRM and business saving software that tracks your subscriptions, gives financial overviews, and tracks a myriad of other data. We own several restaurants and do the bookkeeping for several more on top of the business development and technology side of our company, so the accounting features in Work[etc] aren’t quite for what we do, even on the technology stuff. But, Work[etc] was never really meant to be an accounting software, either! It integrates pretty well with Quickbooks Online, however, and what doesn’t integrate, takes me mere minutes to enter and track. The relationship between the two has definitely revolutionized the way we track our financial data, and has significantly cut down on the time we spend working. One of the best features of Work[etc], in my opinion, is it’s ability to send emails, track attachments and time sheets, and remind you of tasks that need to be done! It has, quite literally, saved us a ton of money when we thought we had lost client release forms or information. This feature, in itself, is worth the cost. Work[etc] is both a CRM and a lifesaver.
Very Good Web Based Program!Steven Kennedy Jr., Customer Support at The Gringham Group16th of July, 2014 23:44
I use this for tech support and sales. Works amazing!
WorkEtc helps us to get on with our business, etc.David McGarry14th of July, 2014 21:23
We have been using WorkEtc in our Web Development business and it's definitely improved our processes. We use WE through the entire development lifecycle and it has proved to be invaluable for devs, support and sales. We also use it to store timesheets and documents, etc. The CRM is intuitive and we would recommend it to many tech businesses like ours.
Ask your question here and the GetApp community and vendors will attempt to answerAsk a Question
Page last modified