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Field Service Management online CRM
(based on 10 reviews)
  • 1,277 fans

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Key Features

  • QuickBooks Desktop 2 way sync
  • CRM
  • Task Management
  • Bidding and Estimating
  • Invoicing
  • Shared Calendar
  • Customizable
  • Mobile Access
  • iCal feed for offline access
  • Import and export from and to Excel
  • Drag-and-drop features
  • Custom fields and reports
  • Customer Portal
  • Credit Card Payments
  • Online scheduling page
  • File Attachments
  • Custom Email Templates
  • QuickBooks Online 2 way sync
  • Global Search
  • Phone and Email Support


Screenshot #1 of Kickserv (Dashboard)
Screenshot #2 of Kickserv (Invoice)
Screenshot #3 of Kickserv (Invoices)
Screenshot #4 of Kickserv (Jobs)
Screenshot #5 of Kickserv (Opps)
Screenshot #6 of Kickserv (Resource - Week)
Screenshot #7 of Kickserv (Schedule)


Kickserv is a web-based CRM application for the field service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, shared calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to do double entry which is saving you time and MONEY.

Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!

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Intended UsersFreelancers, Mid Size Business, Small Business
Devices SupportedAndroid, iPhone-iPad, Mac, Mobile Web App, RIM-BlackBerry, Web-based, Windows, Windows Phone
Supported CountriesAustralia, Canada, United Kingdom, United States
Supported LanguagesEnglish
Supported PlatformsOpen API, Quickbooks Intuit
Support OptionsFAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
Categories· CRM · Scheduling · Field Service Management · Workforce Management · Service Dispatch · Business Management · Employee Scheduling


Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Free Trial!
$29/mo up to 5 Users
$49/mo up to 5 Users
$10/mo each employee thereafter in groups of 5 and 10
$50/mo for QuickBooks Integration

Individual boot camp training available


- Easy to use
- Access from any computer (Mac or PC)
- No double Quickbooks entry
- Manage your appointments, CRM, and scheduling
- Store all customer data in one central location
- Import and export from and to Excel
- Handle your leads and assign follow-up reminders
- Schedule new opportunities, jobs and tasks directly from calendar
- Scheduling with drag-and-drop features
- Helps you to follow-up with automatic reminders
- Impossible to forget phone calls, meetings, or follow-up actions
- Powerful and flexible custom fields and reports
- Software works with Outlook, Google Calendar and iPhone

Pump and Well Service Company

Pierce Kiltoff13th of February 20:41

We're a pump & well service company that works with water filters, electrical, plumbing, and well drilling. We deal with a large inventory set/service item set, a variety of clientele, and a large service area. As a front end service, our guys easily navigate the system to figure out their schedule for the day, client needs, etc. It allows for relatively painless team work on invoices, estimates, client management, etc. We've been with KickServ, previously ServiceSideKick, for about 3 years now, maybe a bit more, and have been very satisfied with the product and their service

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outstanding customer service

Justin13th of December, 2013 18:57

Been using the software for several years and the support from the kickserv team has been outstanding. Highly recommended.

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Best decision

Brad B.11th of December, 2013 13:39

I absolutely love Kickserv! Extremely easy to use and super efficient. I don't know how I ran my business before. Now my customers can pay with any major credit card through the online invoice I send them. I recommend them to every business owner I know.

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making daily business functions simple

Rainbow Plumbing & Heating 8th of December, 2013 11:58

We are a plumbing company here in Nj. We have been with kick serve since they were previous named serviceside kick. Since using this product it has aided us in becoming totally paperless. no more misplaces paper or photos, All customer service info stored in one place and always available from any email device. One of the best decisions we ever made.

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Great Customer Service & Support

Regina27th of November, 2013 11:18

Kickserv has changed the way we do business. Our technicians are more productive and more organized thanks to Kickserv (ServiceSideKick). No more rifling through the file cabinets when a customer calls with a question about their past work; it's all in one place. The customer service and support that Kickserv has is terrific!

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Kickserv: Field Service Management and Online CRM software

From managing employee schedules to sending client estimates and collecting on customer payments, a small business owner’s work is never truly done. Kickserv is a cloud-based CRM application that helps small business owners automate basic business processes to improve the bottom line.

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