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Average SolutionDan Witting, Sabbatical3 days ago 22:08
It's almost one year that we are using Stitchlabs. In the beginning i was very excited with the tool, with the interface and also with the Stichlabs team. They are very fast in responding and trying to help. When you work with the tool on a day to day basis, some obvious features are missing that can make your life very difficult. Stitchlabs changed their interface a couple of months ago. There were many bugs and it looks like they are fixed by now. We are still a small start-up and do not have many orders. But I wonder many times how come that i am the first one to discover basic bugs in the system.
Stich Labs had made my life easierLisa Ehrhard, owner at Sew and Co3 days ago 00:04
I am really happy with the way that Stitch Lab organizes my orders and makes my receipts look very professional. I love the ease of the process and the way that it imports my information from my Etsy store. So glad that we found this tool for my custom embroidery business sewandco.com.
Perfect At What It Does.John Miller, Owner/Founder : eCommerce Marketing Consultant | eCommerce & Private Brand Owner27th of February 20:02
I've been using Stitch for exactly 1 year and they have gone through a lot of upgrades since then. It does a great job of keeping my inventory updated across the different platforms I sell on. I did tried 2 other platforms before settling on Stitch. I know people have complained about not having phone support, but since they are almost always available during business hours on chat, it's never been an issue for me. The couple of times i've had to send an email instead (like at night), it's been answered the next morning. I use FBA for a lot of our inventory and one thing i've really come to rely on is the ability to push an order from outside Amazon to their fulfillment center. That has been a major time saver. While the system does have limitations, I'm happy with what Stitch offers for for the money.
The magic wand of integration - Stitch Rocks!Bill Fleming, Owner at Trek Store Anchorage27th of February 18:09
We were looking for a solution that would tie our online eCommerce platform to an order management/inventory system, but also make shipping very easy. WE run Fatbikes.com and have to balance consumer direct sales with a growing network of wholesale dealers. After very careful consideration and a leap of faith, we chose StitchLabs as a hub to connect a BigCommerce cart to accounting and shipping solution. The result? A seamless, efficient system that was intuitive to use. We have been very happy.
Highly RecommendedJoshua Morris, Creative/Marketing Director at Luckless LLC.23rd of February 17:03
Our company, Luckless Clothing, has been searching for a service that can help assist us with tracking merchandise sales from within our storefront, as well as our online marketplace. StitchLabs not only meets those needs, but exceeds them. They've been such a valuable asset to helping us manage our inventory, and not waste valuable man hours hand counting our stock of well-over 150 items. You can only imagine how confusing it was counting stock three times a week, wasting hours upon hours making sure that we weren't selling items online that were sold here in store. It was an utter nightmare, and Stitch helped us alleviate those pains. It is extremely easy to integrate into your website, or into nearly any platform you currently use like Storenvy, Etsy, or other big sales marketplaces. In addition, Stitch does a fantastic job integrating into our Square Stand for our in-store sales, and helps us keep up to date information and purchasing trends for all of our sales channels. I would recommend anyone to use Stitch if this is an issue that you struggle with.
Excellent Business Software and Superb Customer SupportDavid Dodd, Executive Director, Point 2720th of February 13:21
Stitch Labs is a powerful application and the support team is excellent. Sara, Jenny, Bethany, and Mina have been a joy to work with. I am new to logistics operations and logistics/inventory software and apps. The Stitch team has been very patient, informative, and helpful. We are a very lean organization with a small staff. We are geographically dispersed and our accounting operations are out sourced. We are great at out core business, and we are each multitasking to cover down on business and admin functions of running the business. Therefore, we consider Stitch to be more than an application or service provider, we view them as a business partner. Stitch Labs is our inventory team and they are part of our automations team. The Stitch Labs staff truly wants us to succeed and they provide excellent customer support, advice, and service. We rate Stitch Labs as a 5 star business.
Great Customer service!Mayyar Saleh, General Manager at Qoot wa Zad Est.19th of February 22:11
I'm using stitch since almost 5 months now, and I'm very glad that I choose this platform for my business. It's very easy to deal with & pleasant interface! with great customers service.
One Solid AppOmar Beblawi, at Circle Apps16th of February 14:03
I have been using Stitch for about six months now to power my online retailing business and I am very satisfied. Stitch is powerful stuff and it can be a little tricky if you're new to understand just how powerful it is, but in a nutshell, it is the connection between your inventory and the various channels you market it through. Used properly, stitch is a strategic piece in the puzzle that creates your business and easily replaces thousands upon thousands of dollars a month of human-error prone old world processes. I happened to join at a time when Stitch was making the upgrade to the new interface, Stitch 2.0, and this was a major upgrade and an ambitious only. There were bugs initially and I watched the team manage the transition with a mix of upfront communication (there was a big bug at one time and the CEO reached out, explained it and they got it fixed when they said they would), actual fixes (folks are working hard there) and a one-click "back to 1.0" ever present button if the whole thing was too much for your specific situation. I was impressed how smooth the transition ended up being given the mission-critical nature of the service on the one hand and the size of upgrade on the other. Finally, the support team, even are available on IM during working hours or by email - my plan doesn't have phone support. I have found they are able to take my poor wording, translate it into something quite simple, summarize and reply. Every time I had a question, I got a reply within 24 hours and a clear one at that. Again, impressed. In summary, the software represents a core function and empowers you to do a lot (and focus on the right stuff). The team that produced this and is supporting is a solid one - the bugs get fixed, support is clear minded and goes the extra mile to simplify not-so-simple concepts and top management is willing to own a problem and fix if it comes. A word of advice: don't try to make stitch your financial piece too - your data and flows need to be perfect for that and unless your machine is perfect it is much simpler to rely on something like Xero for your financial picture. That said the Inventory Financial Report in Stitch is an important piece and will help you understand CoGS from one period to the next - but if there are any "exceptions" in your workflow the stitch projection need to be ignored (they simply reflect poor data in your system which will invariably be there). For example, stitch will take your current inventory levels and using historical average cost and revenue for these SKUs give you a potential profit figure. This has always been off for me, but that's because my averages are off (thanks to a promotion, data entry or whatnot). My point is unless you're data is 100% solid (and your workflow makes sure it remains that way), Stitch is NOT your CFO in the cloud, even though your CFO will learn to love Stitch to do her job. Bottom line: once you find inertia with Stitch you'll wonder how you did without it.
Awesome inventory software/serviceTrevor Stevens, Owner Trevor Stevens Online Sales22nd of December, 2014 16:47
I have been using stitch for about 3-4 months and in that short time it has shown to be very reliable and makes inventory management easy. For now I only really sell on one marketplace at least with any meaningful amount of sales however I plan to develop the others and I know stitch will be there and be available to handle all the different places I may expand into. Customer service is great as well and I couldn't be happier overall.
The heart of our brandJeremy Pollack, Co-Founder at Nearly Naked8th of December, 2014 21:06
Not sure how we would manage our business without Stitch! We started using Stitch Labs a couple of years ago now and keep finding new ways to make it even more central to efficient and effective operations. And Stitch keeps adding more ways to make the platform even better. The recent updates including bundling filled a hole we were missing, and the feature (and others) came directly out of user feedback. Even when there are issues Stitch has been fantastic, with extremely responsive and personal customer service (Thanks Con!) and great communications. Their twitter status account keeps me updated if there are any issues and those have been few and far between. We use Stitch to manage our entire process, from sending POs to our manufacturer, to receiving and synching inventory, managing billing & fulfillment across multiple service platforms, and our central hub for all order management, shipping, customer contacts/crm, and more. We're taking orders in real time at tradeshows now, too, so I can take the order and bill the card for a deposit before the buyer even leaves the booth. I look forward to it cutting down on those "bad" orders going forward. Stitch was basically made for us, whether it is on Shopify alone with the great integration here or across multiple platforms, online and now even offline.
Below are some frequently asked questions for Stitch Labs.
Q. What are the main features of Stitch Labs?
Stitch Labs offers the following features:
Q. How much does Stitch Labs cost?
We have the following pricing information for Stitch Labs:
Starting from: $29.00/month
Exclusive for GetApp: Extend your unlimited, FREE trial to 21 days.
Q. Who are the typical users of Stitch Labs?
Stitch Labs has the following typical customers:
Mid Size Business, Small Business
Q. What languages does Stitch Labs support?
Stitch Labs supports the following languages:
Q. What type of pricing plans does Stitch Labs offer?
Stitch Labs has the following pricing plans:
Free Trial, Subscription
Q. Does Stitch Labs support mobile devices?
Stitch Labs supports the following devices:
We do not have any information about what devices Stitch Labs supports
Q. Does Stitch Labs offer an API?
Yes, Stitch Labs has an API available for use.
Q. What other apps does Stitch Labs integrate with?
Stitch Labs integrates with the following applications:
BigCommerce, Shopify, Xero, Square, ShipStation, Vend, PayPal, Stripe, Google Apps, Google Drive, QuickBooks Online, Magento , ShippingEasy
Q. What level of support does Stitch Labs offer?
Stitch Labs offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
Q. What are the main benefits of using Stitch Labs?
Stitch Labs offers the following benefits:
> Increase sales with product bundles, new channels and powerful reports for smarter decisions > Automate your business operations with popular add-ons to manage shipping, accounting & more. > Quickly integrate and sync your offline & online sales channels, including Square, Shopify, BigCommerce, Etsy, eBay & Amazon.
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