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Stitch Labs

Simple Inventory Management
(based on 54 reviews)
  • 2,722 followers
  • 2,615 fans

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Key Features

  • Auto sync online and offline sales channels
  • Powerful reports & analytics for smart business decisions
  • Create and manage product bundles to increase volume
  • Integrate with eBay, Amazon, Shopify, BigCommerce, Etsy
  • Integrate with PayPal, Square, and ShipStation
  • Manage accounting with QuickBooks and Xero integration
  • Analyze sales down to product option with custom reports
  • Dynamic search function to locate information
  • Dashboard to see quickly see order status
  • Multi-user, multi-location capable
  • Export data to CSV, PDF, or Google Drive

Screenshots

Screenshot #1 of Stitch Labs (Contacts in Stitch Labs)
Screenshot #2 of Stitch Labs (Integrations in Stitch Labs)
Screenshot #3 of Stitch Labs (Generating reports in Stitch Labs)
Screenshot #4 of Stitch Labs (Bundling Image)
Screenshot #5 of Stitch Labs (Stitch Labs Order Management)
Screenshot #6 of Stitch Labs (Stitch Labs Product Details)
Screenshot #7 of Stitch Labs (Stitch Labs Reports)
Screenshot #8 of Stitch Labs (Stitch Labs Dashboard)

Overview

Welcome to a better way of inventory management! Stitch is the only inventory software you need, and it's simple.

Manage all of your sales channels, inventory, orders, and customers in real-time with powerful, actionable reports and key insights. Increase sales, boost productivity, and get organized - more effectively than ever before!

Read full description of Stitch Labs ↓

Specifications

Intended UsersMid Size Business, Small Business
Devices SupportedMac, Web-based, Windows
Supported CountriesAustralia, Canada, United Kingdom, United States
Supported LanguagesEnglish
Supported PlatformsGoogle Apps, Open API, Quickbooks Intuit
Support OptionsFAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
Categories· Inventory Management · eCommerce and Shopping Cart · Retail Management

Pricing

Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Exclusive for GetApp: Extend your unlimited, FREE trial to 21 days.
Discounts available for yearly plans.

Benefits

> Increase sales with product bundles, new channels and powerful reports for smarter decisions

> Automate your business operations with popular add-ons to manage shipping, accounting & more.

> Quickly integrate and sync your offline & online sales channels, including Square, Shopify, BigCommerce, Etsy, eBay & Amazon.



Verified
Reviewer

The heart of our brand

Jeremy Pollack, Co-Founder at Nearly Naked8th of December 21:06

Not sure how we would manage our business without Stitch! We started using Stitch Labs a couple of years ago now and keep finding new ways to make it even more central to efficient and effective operations. And Stitch keeps adding more ways to make the platform even better. The recent updates including bundling filled a hole we were missing, and the feature (and others) came directly out of user feedback. Even when there are issues Stitch has been fantastic, with extremely responsive and personal customer service (Thanks Con!) and great communications. Their twitter status account keeps me updated if there are any issues and those have been few and far between. We use Stitch to manage our entire process, from sending POs to our manufacturer, to receiving and synching inventory, managing billing & fulfillment across multiple service platforms, and our central hub for all order management, shipping, customer contacts/crm, and more. We're taking orders in real time at tradeshows now, too, so I can take the order and bill the card for a deposit before the buyer even leaves the booth. I look forward to it cutting down on those "bad" orders going forward. Stitch was basically made for us, whether it is on Shopify alone with the great integration here or across multiple platforms, online and now even offline.

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Verified
Reviewer

Stitch Labs - One App to Rule All Your Channels

Alan Adler, Owner, Standout Designs2nd of December 12:14

Stitch Labs has truly become the foundation of our busines and I wholeheartedly recommend it for any shop selling through multiple channels. We rely on Stitch to keep three channels up to date with available inventory: our retail Shopify storefront, our reseller Shopify storefront, and Amazon. We initially went with Stitch so our two Shopify stores could share inventory. We had previously tried some of the variant-based app workarounds for wholesaling on Shopify, and while valiant efforts, they call came up short, namely because they "broke" integrating with other apps unaware of the unconventional use of variants (like FB publishing apps). Other stand-alone Stitch competitors were also not an option either because they could only handle one Shopify store, not multiple. Amazon integration was a real bonus, as we previously abandoned selling on Amazon due to the administrative burden of constantly updating inventory on Amazon. We also sell through an additional, less common, marketplace not supported by Stitch. No problem. Stitch lets us effortlessly enter the orders through its web portal. Within minutes our three other online channels are updated to reflect the proper inventory levels. We began with Stitch about a year ago. It was fine then and it just keeps getting better. For starters, we love the new UI – clean, consistent, and informative. The recent speed boost and other tweaks make it a pleasure to use. We are also thrilled with the new BETA bundling feature. Some complain about Shopify lacking this or that function. However, some of that is by design. Bundling is one such feature – I do not want it in Shopify because we have multiple channels. Bottom line: Stitch Labs saves us time, saves us money, saves our sanity, and allows us to smoothly manage our business in the multi-channel world that is modern e-commerce.

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Verified
Reviewer

Best Inventory Management Software Out There!

Nicholas You, Attorney + Consultant2nd of December 10:13

I've worked on several different inventory management systems and StitchLabs is hands down the best. For us we needed a software that would allow for multiple channel inventory control and thankfully Stitch keeps us organized and on top of our work flow. It also syncs with many other apps like Paypal and ShipStation for easy payment and shipping control. And if you ever have a problem, their customer support is amazing.

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Verified
Reviewer

Stitch is crucial!

Corben Madden, Attended Jacksonville University1st of December 12:55

We have many different sales platforms and we could not keep all of our inventory in sync without Stitch! The customer service is great! They are always around to help. We can't say enough great things about this app!

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Verified
Reviewer

Do not use stitch if you sell on ebay

Weiwei Jian, Small Business Owner24th of June 18:07

I read about the great reviews on the internet about stitch labs. Guess what, I tried it twice in 6 months time; it turned out to be a waste of time to say the least. The biggest bug stitch has is inability to work with ebay listings (they require all ebay listings to be 30 days duration. We followed their rules - delete all GTC listings and created them under 30-day duration. Yes, right we lost our sales history, like how many sold under GTC listings). Even you have changed all ebay listings to 30days, still it will cause problems for your ended listings with GTC duration - stitch will auto list those that you've ended. We had this situation 6 months ago and 6 months later they still have not fixed it, which caused quite a chao to our ebay listings and business - I had to manual delete each of the activated listings forced by stitch in every 10-15 minutes. I guess stitch should have not advertise it integrates with ebay while it's not yet, to say the least. In addition to this issue, we also observed that there are sometimes a system down on their server - we noticed that orders pulled from stitch and shipped via shipstation did not get updated status back to the marketplaces. This was frustrating because (1) we were not sure if those orders were actually shipped or not; (2) orders can be marked as shipped late if tracking is not uploaded in 1-2 business days. There are some other smaller bugs they may have, but those are the biggest two. I understand no system is perfect; however, I do not think a company should advertise service/products for sale if they are not ready for the public. I really wanted to love stitch but to me my experience with them was a total disaster. Emailed them about our bad experience and problems we found. No apologies ever said. Extremely disappointed. I wouldn't recommend stitch labs to anyone who sells on ebay. Thanks and good bye to stitch - there are plenty of programs out there that does not require 30-day duration listing on e

Response from Stitch Labs


Hi Weiwei,

I'm one of the co-founders of Stitch Labs. Thank you for your note. GetApp has built in the ability to respond to reviews recently, so I wanted to reach out and first of all apologize for the trouble you experienced while using Stitch. The last thing we ever want to do is hinder a businesses ability to operate efficiently. We started the company to help make life easier for our customers and are working hard with thousands of businesses to do just that.

I've addressed your two major issues below. Please feel free to let us know if you have any other questions. We're happy to help.

1. eBay GTC listings: While it looks like a listing stays up for eternity when you deem it GTC, eBay actually creates a new ID on the back end after 30 days. You're not able to see this ID, but our system recognizes it as a new product and imports it into Stitch again, causing duplicate inventory items. This is why we currently require all listings to end. Then, Stitch will automatically re-list the original item within a couple minutes once the time period (e.g. 30 days) is over, and the re-listed product has the same eBay ID on the backend because eBay didn't have the opportunity to create a new ID automatically. Our engineers are continually working to close this gap, but at this time, our current process is most effective. More to come in the future, should that change.

2. Server issues: We launched our new platform on June 1st. Along with our new platform, we launched many upgrades to our back-end infrastructure that would allow us to scale with companies well into the future. I admit, there were some rocky times from June - July and I apologize for that. You can see from the many reviews prior to yours that our customers are very happy with Stitch. We underestimated how all the moving parts would impact our customers and we should have done a better job at communicating. We will be better going forward.

Our transition is complete now. Our new platform and infrastructure are in place and we're excited to be moving forward. We're launching new features every two weeks and more integrations are coming soon. While the transition was difficult, we wanted to get our new platform in place well in advance of the holidays.

Again, I apologize for the problems we caused while you were using Stitch. We'll be here and would be happy to have you back, if you want to give it another shot.

Have a great holiday season and thank you for trying Stitch.

Jake
Co-Founder
Stitch Labs

Read all reviews for Stitch Labs


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