You pay once for Wintac and it is yours to use forever. No monthly charges. No hidden costs. Best Price Guarentee
Could be better with updates to existing customersShawn Montroy, Owner at S.D.R. Electric & Plumbing11th of January 11:40
Have been using the software and portal for a little over a year. Never hear from intac about minor updates or changes until they release their year update. Technical support has been ok. Although required after every update.
Dont Buy itFlorin Thaqi, --3rd of August, 2014 10:19
Complicated expansive technical support cant give you help with what i need it to do ,cant set customer number the way you want ,you have to use there way i called many time and asked how we can we change the this ,and the told me no , Second thing is every time i open the software keeps telling you license is for one user and i have one user no mater how you close every time keeps showing over and over again ,i called them for this problem and they told me that yes it does that happens and no solution for this problem and they told me we will get back to you ,never did I think that for that money it cost need to have a lot of help witch they want to charge you after first year . now here is my big problem with wintac cant sync invoices with quick books completely half of information is missing payments are missing work info and i called they told me i was doing something wrong and the tried and could not fix this problem . I am sorry i bought the software it cost me a ton of money with no help . I bought alternative to wintac ,ESC software and i,m very happy with it support is fantastic and i wanted some changes on software ,they even made custom changes to fits my needs and no charge,
Thank you for your valuable feedback. Since speaking with you last week, I was shocked to hear that your experience with Wintac has been less than excellent. Our employees strive to provide the best service and support in the industry.
You and I spoke before you purchased Wintac in 2012. With the purchase of the software, we provide a full year of unlimited technical support. Within that time period, I only see a couple calls to our support department that were mutually resolved. After 1 year, you have the option to renew your support and maintenance contract or continue using the software you own. Our significantly reduced upgrade prices are the lowest in the industry.
We were not aware that you were experiencing difficulties and apologize that we really didn't get a chance to help you. I hope you will consider giving Wintac a second chance. Based upon your review and our conversation, I truly believe that the concerns you had could have been effectively resolved.
I am troubled to hear that a Wintac technician was not able to get back to you. We are very sorry and can assure that this was not intentional. Since this is a rare occurrence, we take this very seriously and I escalated this matter to my manager.
If you decide to reconsider, we are always here to help. Please feel free to contact Customer Care at 800-724-7899 and ask for me, Naomi.
Vital to our businessRodenhiser Excavating1st of April, 2014 14:29
Wintac is a fantastic product that keeps our company running smoothly. It's easy to use, incredibly useful, and absolutely vital to our business.
Fantastic SoftwareElite Service Co.31st of December, 2013 13:48
We are a small HVAC company, and we've been using Wintac for over 10 years. The interface is user-friendly and easy to learn. It does everything we need it to do. We are looking forward to our upgrade!
Customer service is fast and competentdowneast31st of December, 2013 07:56
Customer service is fast and competent. We have been using the program for over a year now and its working great!
Ask your question here and the GetApp community and vendors will attempt to answerAsk a Question