Field Service Management highlights for December
  • FieldAware 
     2

    Field Service Management Software

    FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field service teams and drastically improve revenue streams. Our field service management solution includes scheduling, dispatch, task management, invoicing, asset management, time tracking and more. We provide all the tools you need to manage your field team, impress your customers and grow your business.


  • Jobber 
     36

    Scheduling for Field Services

    Jobber's powerful Scheduling interface allows you to quickly and easily plan your days. But Jobber's awesomeness doesn't stop with scheduling! Jobber gives you instant access to your customer information from any computer or mobile device. Jobber also handles Quotes, Billing & Invoicing, Job Tracking, Electronic Payments, and QuickBooks and Xero integration. Jobber is perfect for Landscaping & Lawn Care, Maid Service, Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Pest Control, and many more! We guarantee Jobber will improve your business. Try it completely free for 30 days - it's only about a dollar a day after that.


  • Kickserv 
     10

    Field Service Management online CRM

    Kickserv is a web-based CRM application for the field service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, shared calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to do double entry which is saving you time and MONEY. Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!


  • Wintac 
     118

    The All-In-One Software for Service Contractors

    Wintac is the best-selling all-in-one business management software from Intac International Inc. Over 8,000 companies and 60,000 end users automate their field service businesses with Wintac. Wintac combines all of the following capabilities into one software program: scheduling and dispatching, customer relationship management, work history tracking, equipment installation and service tracking, inventory management, estimating and proposal writing, job costing, task building and flat rate pricing, purchasing, bill paying, and accounts payable, financial reporting and graphing, employee and payroll management, vehicle service and maintenance, marketing and lead management.


  • Mhelpdesk Field Service Software 
     26

    Win more jobs and grow your business with Mhelpdesk!

    Job Tracking & Invoicing Functionality Through Your Mobile Device Instant Access to Your Customer Info from any Device - Never Lose Track of Your Jobs or Devices Includes Tools for Quoting, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration, and a growing list of other great features! Let MHelpDesk Help You Win More Jobs! Mhelpdesk is perfect for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Pest Control, and many more! We guarantee Mhelpdesk will improve your business!


  • Fleetmatics WORK - Field Service Managment Software

    Mobile Field Service Software

    Fleetmatics WORK is field service management software built for you. Hosted in the cloud, Fleetmatics WORK is easy to use, affordable (about $1 a day), and puts everything happening in the field at your fingertips: REDUCE PAPERWORK - Take schedules, invoices, quotes and more off your desk and onto the cloud. Enter information once and see it automatically sync with Xero, Quickbooks, Saasu, Kashflow and MYOB. CONTROL YOUR SCHEDULE - Simplify how you schedule and assign jobs, no matter how many times things change. GET MORE DONE - The information and insight you need to make the right decisions. Know which jobs and customers are profitable. See what's driving your business and what's holding it back. Worried about getting started? DON'T! A dedicated implementation specialist will guide you through the entire process...making sure the system works for you! Sign up to see how Fleetmatics WORK will improve your field service business!


  • Synchroteam 
     4

    Field Service Management - FSM

    Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling Assistance, Dispatching, Tracking and Reporting capabilities. It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right field worker based on his availability, competencies and location. You can also use ScheduleAssist module which will find the best Field Worker based on his Skills and Availability and Operation Hours of your company. The mobile client that comes with Synchroteam is available for iOS and Android platforms.


  • Salesforce 1 Service Cloud

    Salesforce1 customer service app

    Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.


  • Younility

    Mobile field service management

    Younility is a cloud based field service management software that allows service companies to track, dispatch, schedule and report workload to and from field staff. Save your operation time and money with just a smartphone and web browser on any computer that you already own. Realize a better bottom line in just days.


  • Service|Box

    Service industry work management

    Service|Box is a business management software for service companies to manage contracts, work orders, quotes, scheduling and more. The service industry specific software was built to automate and streamline the common, day-to-day operations of service companies. The main features of Service|Box fall under 9 key business areas: Maintenance, Scheduling, Quotes, Work Orders, Contracts, Job Sites, Invoices, Customers and Time Sheets.


  • GoSpotCheck

    Mobile Data Collection for field team retail execution

    GoSpotCheck enables brands to streamline their sales and merchandising team’s surveys, audits and reports through mobile data collection. Companies can arm their teams with GoSpotCheck’s mobile app to get real-time information about merchandising, product line performance and competitive research. By structuring data collection and instantly aggregating data, companies can quickly identify issues, spot trends and take action to improve their retail execution.


  • OpsMatrix Operational Audit Software

    Operational audits, for less.

    Power mobile operational audits across your locations. Create unlimited mobile checklists for everything you need to measure across your locations. Have your teams complete checklists, add photos and signatures, and flag issues for follow up from any mobile device - even offline. View performance results and manage issues in real-time. All so affordable, you can use it daily.


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  • Field Harmony 
     6

    Field service management software

    Field Harmony is a browser based, field service management software for managing the field service industry. The application comes at a low cost and allows you to manage appointments, dispatch, scheduling, financial reports, inventory, and more. Know where your field technicians are at all times and service your customers more effectively. Support is free and you can get up and running in 30 minutes. Sign up for a 30-day free trial today! No credit card required.


  • Loc8.com 
     6

    Full spectrum field service for asset maintenance and job management

    Many of the world's largest businesses rely every day on Loc8's tightly integrated, asset-centric maintenance, help desk app, and field service software to run their operations, manage their facilities, and maintain their assets. Loc8 delivers the most powerful integrated, asset-centric maintenance, help desk, and field service platform available today. We give companies total visibility and control of their fixed and IT assets including the location, condition, value, and maintenance status. Loc8 provides simple email templates, Internet and intranet integration, automated ticket creation, and even automated ticket allocation with job dispatch to our smartphone and tablet applications. Throughout Loc8 you can view the history of changes to all items, including help desk activities. Various levels of logging give you a powerful audit trial should it be required, or simply user-input logs for tracking changes to items


  • RazorSync 
     3

    Manage, Schedule, Dispatch, Invoice. Streamline Your Service Business.

    With Razorsync's web and mobile application, you can automate your daily tasks, schedule jobs on the fly, get directions to job sites, and communicate effortlessly with customers and field workers - all from your smartphone, tablet or computer browser. The software, for mobile phone, tablet and computer, connects your office and field staff, giving you tighter control over scheduling, customer management, cash flow, invoicing, payroll, and inventory. Data is stored in the cloud, ensuring easy access. RazorSync users report higher billings and revenue and increased customer and employee satisfaction.


  • Maxpanda CMMS 
     3

    Work Order Management Software

    A fully responsive CMMS, Facilities Maintenance Software, Work Order Management Software, Preventative Maintenance Software and Maintenance Management Software all rolled in one. Simple to learn, fun and darn powerful.


  • GeoOp 
     6

    Cloud based job management software for trades & services

    GeoOp - The cloud based job management software for trades and services. Produce online job sheets, schedule staff and invoice on the go. This is what GeoOp is and we are ready to unleash the potential in trade and service businesses globally. Our complete workflow is wrapped into our low cost, simple to use GeoOp App and website console for MAC & PCs. Started in 2009, GeoOp listed on the New Zealand Exchange in October 2013 and is fast growing with staff and offices in Australia, United States and the UK. See http://www.geoop.com for more details and a free trial.


  • KumoTeam 
     3

    We will make your service company more profitable. Guaranteed !

    KumoTeam is a low cost SaaS application that helps businesses in many industries efficiently manage their mobile workers, simplify their processes & become more profitable. It is a complete field service management solution (FSM) with Scheduling, Dispatching, Tracking and Reporting as well as payment capabilities It shows you the real-time the of your team on a map. It allows you to send jobs directly to their mobile devices & follow the process with an intuitive dashboard that is as things change in real time The mobile apps that come with KumoTeam (FREE) allow the Technician to view their daily schedule , get driving directions , take customer signatures & accept credit card payments


  • Chronotek Telephone Timekeeping 
     2

     

    Chronotek is a telephone timekeeping system designed to help manage, track, and report on remote employees. Users clock in by using our 1-800 number, and this data is immediately available via an easy to use web interface. Supervisors may also track employee data from any web enabled mobile device, using the Mobile Chronotek system.


  • FieldEZ : Field Service 
     1

    Scheduling, Dispatch, Invoicing, Attendance and more!

    FieldEZ is an award-winning field service software that helps you manage your field operations in real-time - at prices as low as $18 per month. Over 23,000 people use FieldEZ for job scheduling, dispatch & tracking field crews, and for capturing customer billing and feedback. It works on ANY tablet or phone plus has great configuration and integration support. First 30 days FREE | Easily Integrate with QuickBooks, Sage, Salesforce, SAP, and more | Bank grade security | Works in offline mode as well as online


  • Clock.in 
     1

    Mobile time management and productivity

    Clock.In is a powerful time management and productivity application that is so intuitive, it can be used by everyone in your company and so agile, it can be customized to the way you work in the real world. Whether an employee is on a mobile phone, tablet or desktop, they will find a feature rich solution that finally delivers on the promise of mobile productivity. When your business reaches that higher level of productivity, we call that Clockin'.


  • FieldService360 
     1

    Optimize your Field Service Operations

    FieldService360 offers a complete cloud-based, collaborative and mobile solution to begin the journey to an optimized and more productive Field Service operation that delivers greater customer satisfaction.


  • Mobile Field Report 
     1

    Field Service Management

    Software for Field Service Companies - Powerful reporting in the field. Job tracking, Scheduling and Reporting in one service tool. Designed for iPad.


  • ServiceM8 
     1

    We're for small business

    ServiceM8® will keep track of your jobs, storing all job details from a client’s first call through to quoting, scheduling, job management, invoicing and payment tracking. ServiceM8 even integrates with MYOB, Xero and QuickBooks accounting software meaning you only enter information once. ServiceM8 is designed to be used by everyone in your business, from each individual field staff member, to back office staff, through all levels of management. It is simple and effective, and best of all, it's available anywhere, anytime.


  • Smart Service

    QuickBooks scheduling

    Smart Service is a scheduling and task management integration software for QuickBooks that allows you to manage your workflows in the office and on the go. Smart Service lets you schedule jobs and tasks for groups and individual employees which in turn can be assessed based on success and time management. Smart Service comes with drag and drop functionalities and the entire platform is available for iPhone, iPod Touch and iPad.


Key Features & Benefits

  • Schedule jobs and dispatch technicians
  • Plan routes and calculate job times
  • Log customer service and interaction history
  • Provide customer self-service tools
  • Manage parts and inventory levels
  • Create quotes and invoices
  • Capture e-signatures
  • Report on KPIs and help to improve workflows

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Field Service Management Reviews


Sarah's Appliance Repair & Exchange reviewed

Field Harmony

"Highly recommended for up and coming service companies"

  12th of September


Lance Ely reviewed

FieldAware

"FieldAware Product, Services, and Applications"

  3rd of September


Florin Thaqi reviewed

Wintac

"Dont Buy it"

  3rd of August


Jeff Harold reviewed

Jobber

"Jobber impacted company growth"

  24th of April


Stuart Standring reviewed

Mhelpdesk Field Service Software

"Could be great if they tried"

  16th of April


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What is Field Service Management Software?

Field service management software enables service providers to better manage their operations and provide optimal customer service. These business apps allow you to schedule and track jobs that take place outside the office. By matching the right technicians with the right clients, planning routes and calculating travel times, along with managing inventories and stock levels, field service software ensures the accurate delivery of a high level of service.

Field service management tools cover a number of needs including ticket management, CRM and database management, compliance tracking, scheduling and dispatching, contract and partner management, RMA management and work order management.

Field service management software is used to collect data on new customers as well as to provide a better understanding of your existing customers. Warranties and service contracts are stored and entitlements are tracked to give a complete overview of client service history. You can also store clients’ personal details, assets, and equipment and keep a communication log to see who dealt with each phone call and which technician was sent out to each job.

Many field service management solutions will provide features for customer self-service. Clients can login to the software gain access to live job statuses. Technicians can also access information remotely and provide updates and feedback on jobs. Technicians can also be notified of incoming jobs via SMS, email and Push Notifications.

Service part and inventory management are a key feature of field service applications. You can use these features to manage reverse logistics and depot repair activities. Many field service software apps will allow you to automatically create quotes and invoices for your clients and will provide digital signature capabilities.

You can also use field service management software to automatically calculate jobs and route times. The reporting functionality of these apps provides you with key service performance information, helping to identify areas for improvement and flag up issues for review.

Key Features & Benefits

  • Schedule jobs and dispatch technicians
  • Plan routes and calculate job times
  • Log customer service and interaction history
  • Provide customer self-service tools
  • Manage parts and inventory levels
  • Create quotes and invoices
  • Capture e-signatures
  • Report on KPIs and help to improve workflows

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