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Re:amaze

4.9
(52)

Write a review

Support, engage, and convert customers on a single platform.

(7)

Re:amaze Pricing, Features, Reviews and Alternatives

Re:amaze FAQs

Q. What type of pricing plans does Re:amaze offer?

Re:amaze has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Re:amaze?

Re:amaze has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Re:amaze support?

Re:amaze supports the following languages:
English


Q. Does Re:amaze support mobile devices?

Re:amaze supports the following devices:
Android, iPad, iPhone


Q. Does Re:amaze offer an API?

Yes, Re:amaze has an API available for use.


Q. What other apps does Re:amaze integrate with?

Re:amaze integrates with the following applications:
GitHub, Adobe Commerce, WooCommerce, Google Analytics 360, Zapier, WordPress, Stripe, ShipStation, Slack, Klaviyo, Mailchimp, Twilio, Instagram, Facebook Business Suite, BigCommerce, Shopify


Q. What level of support does Re:amaze offer?

Re:amaze offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

Re:amaze product overview

Price starts from

29

/user

Per month

What is Re:amaze?

Re:amaze is a web based helpdesk platform to help businesses communicate with customers at scale. With multi-channel support for all of your conversational channels like chat, email, social media, and mobile. Re:amaze helps your entire team stay in sync with customers in a shared team inbox so no conversations go missing.

Key benefits of using Re:amaze

We believe awesome customer support is an extension of your ability to strike up meaningful conversations. Everything in Reamaze is designed to to reflect this simple concept.

Getting started with Reamaze takes minutes, not hours. We don’t dwell in meaningless features like ticket numbers or customer logins. Instead, we focus on designing a product that is intuitive and simple not only for you but also for your customers.

Reamaze will help you amaze your customers over and over again with just the right amount of tools you need. Nothing more. And nothing less.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation

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Re:amaze pricing information

Value for money

4.8

/5

52

Starting from

29

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Re:amaze features

Functionality

4.8

/5

52

Total features

53

9 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Reporting & Statistics
API
Mobile Access
Customizable Templates
Customizable Branding
Email Management

Re:amaze users reviews

Overall Rating

4.9

/5

52

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.35/10
Rating distribution

5

4

3

2

1

45

6

1

0

0

Pros
We have significantly improved on our support time to resolution for our customers. Our staff has loved every minute with it.
In less than 6 months it has become a huge component to being able to service customers better. Super simple, great integrations and great customer support from the Reamaze team.
The features and value are fantastic. The interface is clean, modern, and easy to navigate.
Cons
The backed interface for the live chat is awful. Ultimately we decided to leave because the chat function wasn't meeting our needs.
A little to much to click and over whelming. Some features are missing that TIDio chat has.
It worked for a basic customer support desk but the lack of features and difficulty figuring out the features were a turn-off.

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