Reviews, Opinions and Ratings for Autotask Pro! – IT Business Management Software Platform
Showing 1 — 3 of 3 reviews
What is Autotask Pro!?
Autotask Pro! - IT Business Management Software Platform
Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers to sell, implement, deliver and bill their services. Thanks to Autotask´s automation and management of you Learn More →
Affordable all In One IT Services Management Software
Review for Autotask Pro! by Rakesh on 2011-06-14
They have great support and, more importantly, have been doing this for ten years ago. That’s saying a lot for a field that’s relatively new. So, you get a level of experience and comfort that is not available to other users.
Read the Complete Review for Autotask Pro! on GetApp.com's Blog
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Pros: Great product with experienced and professional support. The solution offers excellent integration with third-party email parsing software. This means you can share ticket information or even have customer emails converted into tickets.
Cons: How about a free demo on the website (without registration) to make it even better!
Complete application
Review for Autotask Pro! by Katharina Walter on 2011-11-22
AutoTask is a great product which has changed and improved a lot over the last two years that I am using it. It is a mature application and offers some really awesome functions not provided by other similar tools. One element I really like is the ease of use and the clean interface. With AutoTask we can do many things much more quickly and in an efficient way. Every three or four months the company rolls out new features.
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Pros: The software is stable and easily maintained
Cons: Sales functionality in AutoTask is weak
Improved our business
Review for Autotask Pro! by Blair on 2011-12-07
Before using Autotask Pro our main issue were dropped client requests and communication problems. This has changed a lot with Autotask Pro. My employees especially like the ability to put tickets in, check the history of all tickets and the possibility to invoice clients in just a few clicks. My personal plus factor of this software is that it is web based and accessible from any web browser or mobile phone and, of course, I like that now I can see everything that's going on in my business in only one program.
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Pros: Web based The company constantly rolls out new useful features Good support
Cons: Sales part could be better
Autotask Pro!
Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers to sell, implement, deliver and bill their services. Thanks to Autotask´s automation and management of you Learn More →