Reviews, Opinions & Ratings for ChargeBee - Online billing for subscription business

Review score breakdown for ChargeBee - Online billing for subscription business

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Chargebee is great!

  Review by Todd, Chair, BostonCHI (18th of May)

Our small local professional org / non-profit was looking for a newsletter / member management system that was supported and not going to break the bank. During our investigations of MailChimp, we learned about Chargebee. While a relatively new company, we were given confidence by MailChimp's endorsement. We went live a week ago with our new solutions and cannot be happier.

Pros: We've found Krish and his team to be super helpful. They were responsive and informative to our pre-sales questions and have been helpful setting us up with their system. Generally, the product is very easy to use. They are receptive to feedback.

Cons: Since Chargebee is a new company, there are a few rough spots, for example, when using their hosted payment pages, any payment errors are generic. Also, for someone not familiar with payments, some of the configuration took some work.

Great API Docs and Fantastic customer support

  Review by Leon Muller (2nd of January)

I first heard of Chargebee after doing some trial integration of both Chargify and Spreedly with our new SaaS app rocketmailmerge.com. A quick look over their API documentation and we were off to work integrating their system with our billing and customer management. Chargebee's API was very easy to integrate, it took only 1 day to get up and running on their sandbox due to their great example code. As an Australian Startup it's very difficult to find a payment manager that can connect to a payment gateway to process USD. Fortunately Chargebee integrates with both Worldpay and eWay. We use Worldpay as our payment gateway so it was paramount that our payment manager supported them. Not only do they support them but about 25 other payment gateways should we ever need to change payment gateways. Chargebee's fees are dirt cheap which makes it a great option for startups who are bootstrapping their building. Their pricing is very competitive and was the best I could find on the market. The team at Chargebee are very helpful and always respond quickly to support emails. Any questions we've had have been answered in detail and the team is a pleasure to communicate with. I will be using and recommending the Chargebee billing platform for all my future projects.

Highly recommended for the friendliness and responsiveness of the team.

  Review by Sebastien Powell, Founder Flavrbox. (28th of December, 2012)

I discovered ChargeBee several months ago whilst searching for a subscription billing service for my company Flavrbox.com. After trialling several solutions, including Recurly and Chargify we decided to settle with ChargeBee, and haven't looked back since. Not only is ChargeBee's pricing structure far more competitive than other providers, they also have some fantastic features planned for release in the coming months including integrations with a variety of third-party services. But what I like the most about ChargeBee is the friendliness and responsiveness of the team; they are extremely attentive to your needs, fixing errors and rolling out feature requests at incredibly speed. In fact, I have no hesitation in saying that their custtomer support is the best I've ever seen, and I would highly recommend ChargeBee to anyone looking for the best subscription billing platform available.

Extremely simple integration & reliable service.

  Review by Siddhartha G - Founder TourMyApp.com (28th of December, 2012)

We use ChargeBee for powering the subscription system on http://tourmyapp.com and it has been superb. It was extremely simple to integrate with their API and we were up and running in just a few days. ChargeBee allowed us to forget about the complexities of collecting payments and let us focus on our product.

Speed Up Your Billing Process — Review of ChargeBee

  Review by Stephanie Watson (9th of November, 2012)

If you are a subscriber-based small to medium size online business, ChargeBee can simplify your monthly billing. In addition is makes it easy to offer personalized promotions that increase sales and customer satisfaction. We also like the fact that they have a free sandbox environment with demo data, to explore the solution and find out if the product meets the business needs.

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