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FieldAware Logo

FieldAware

Made-for-mobile field service management

(11)

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FieldAware Reviews

Overall rating

3.3

/5

63

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.67/10

Reviews by rating

Pros and cons

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.
However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.
The software WHEN it works is good, adding photos into job sheets is easy and creating job sheets on the fly is good.
Make a mistake a "delete" a a job, it is forever lost in the clouds. Business Works compatible.
I am really pissed that the last 3 years of my documents are tied up on their server ... if it weren't for the PIA of migrating past invoices, photos, paperwork, and EVERYTHING else.
Then the company was bought by FieldAware and, I believe, FieldLocate lost most or all of the developers / software engineers that had built and understood the product.
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63 reviews

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