Reviews, Opinions and Ratings for System Shepherd

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What is System Shepherd?

System Shepherd

SLA Monitoring, Cloud Monitoring, Amazon Monitoring solutions. Our solutions provide application performance monitoring to organizations that require extensive visibility into their business-critical Learn More →


System Shepherd is a solid monitoring and alerting product

Review for System Shepherd by Sonic Solutions, Inc. on 2010-11-12

The System Shepherd agent / website portal system is a very useful monitoring product that provides alerting on both standard as well as custom server and application metrics. There will be growing pains in getting it set up to your specifications, but once that is achieved, it allows you to simply wait for alert emails or SMS messages to notify you of machine issues. I do highly recommend using the Incident Management support upgrade, which lets their people handle the first response to any issue, and let's them contact you only when escalation is required.

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Pros: The agent monitoring system is great at alerting on a variety of metric thresholds. SysShep Portal metric graphs provide a great way to see a variety of metrics gathered in a single view, and have helped us find the cause of several issues already.

Cons: The SysShep agent sometimes stops sending data, which requires attention from the SysShep cust support team. This occurs at a frequency of ~ once per month over 60 agents. Also, the website portal is slow and setting up the configs isn't intuitive.

Best Uses: For metric viewing, setup all graphs for a given server cluster on a single page. See the overall performance traits of that cluster in a single view. For alert thresholds, setup appropriate mon templates, and set thresholds to your desired specs.

Review Context: We use the System Shepherd monitoring agent on roughly 60 cloud VMs hosting various LAMP web services for the commercial website www.PhotoShow.com.



Probably the most compelling suite of application monitoring tools

Review for System Shepherd by Philip Marsh on 2010-11-09

This set of tools offer an efficient way to understand applications behaviors and users interactions. It can make the difference between success and failure at the launch of a new SaaS product. Their model is very scalable so it is suitable for any technology provider size.

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Pros: Great support to monitor the performance of the complete SaaS application stack Very efficient support team



System Shepherd

SLA Monitoring, Cloud Monitoring, Amazon Monitoring solutions. Our solutions provide application performance monitoring to organizations that require extensive visibility into their business-critical Learn More →