17 User Reviews
17 user reviews
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Great features!Daryl18 days ago
Have been using Wave for over a year now and I will never go back.
Cons: Lacks Square integration
Lousy customer service, full of glitcheskeith18 days ago
Have been using Wave for around two years. Problems include lost data that had to be re-entered manually and numerous bank connection issues. I Feb 2014 they announced and initiated a new bank connection process. Since then my bank connections have not worked and the site won't allow me to set them up again. Each support request takes 5-7 business days to get a response. This problem caused me to have to file an IRS extension. Very unhappy.
Pros: Easy user interface (when it works)
Cons: Terrible customer service and support. Very slow response to any support request
If OnlyCash vs Accrual35 days ago
I've been using Wave for 9 months and have been satisfied with the ease of use, but Wave does not off Cash basis accounting. Wave is supposedly designed for small businesses, most small businesses in the US use Cash Basis. All your invoices are shown as income as soon as they are generated, lots of fun with taxes. Additionally bank sync is inconsistent, invoicing customization is very limited, seem to miss the drop down menu concept in a lot of areas. "You get what you pay for", Free.
Cons: Accrual Basis only - check Wave forum for timeline, yikes
Regretfully closed my accountJohn W.Fri, 7 Feb 2014
After months of trying Wave, we have to abandon it. It won't update our business bank accounts consistently, i.e. balances don't match despite the app displaying "okay" by the account. That's a deal killer. Too bad, because I really liked the service overall. But SAAS intended for commercial use can't behave this way; too much at risk for a business.
Pros: - Nice User Interface/Design - Great Customer Service - Good Marketing
Cons: - Inconsistent/lagging bank account updates - Lost my trust
Close but...Almost a fanFri, 13 Dec 2013
Free great basic software. Main problem for me is that the categories are not customizable so I cannot track expenses and income effectively. Seems like a simple fix to allow users to create their own categories.
Pros: Free solid platform.
Cons: Flexibility and customization.
Outstanding Customer ServiceWest Coast MeasuringTue, Sep 17, 2013
Fantastic app that just keeps getting better. Customer service is first class - issues are dealt with professionally and quickly! Credit Card payments, although a little pricey, make accepting payments from customers extremely easy & efficient. Just need to add time tracking integration...
Pros: Customer Service Bank Integration Credit Card Payments (stripe) Clean Invoicing Ease of use
Cons: no time tracking integration (paymo?)
Excellent app, by far the best all-in-one affordable solutionMary C.Thu, Aug 1, 2013
I've been using Wave for 2 years now, granted there was a hiccup last December, their customer support was more than responsive in solving the issues. All in all, this is by far the best sort of all in one solution I've found for accounting, invoicing, receipts, and payroll. All the core functions are completely free no limits, and the payroll is reliable and affordable (something like $4/employee + a $5 monthly fee). Some invoicing features are missing you can find in invoice specific applications, though the integration with my accounting makes up for it. I can even accept credit cards right on the invoice itself.
Pros: Free and unlimited accounting/invoicing Integrated products make accounting easy Cheap payroll for basic needs Payroll mobile app is awesome
Cons: Doesn't have time tracking built into invoices Still growing
Not so goodMick DomonThu, Apr 4, 2013
free but limited, a lot of issues in the past months.
Pros: free invoicing
Cons: Time tracking is not free a lot of issue with the system in the past months.
Integration to Bank (not for CIBC though!)No bank integration to CIBCTue, Apr 2, 2013
Not happy to learn that Wave Accounting does not integrate to one of the Big 5 Canadian banks, CIBC (Canadian Imperial Bank of Commerce). Luckily I have a RBC account and it can link to that...
Pros: TD, RBC, Scotiabank, and BMO (the other 4 of the Big 5 Canadian banks) all supported. Even Credit Unions like Vancity is supported.
Cons: CIBC not supported
Used to be goodMikeSat, Mar 30, 2013
So, Wave did an update in December 2012 which was promised to make it the best free accounting system on the market - It was a very poorly executed rollout. There had been clearly no user testing and worse of all they took away functionally that was there before, such as the ability to mark an invoice as 'sent' or a PDF version of an invoice that actually looked correct and added up. After two years of using Wave I'm leaving. It was good, but now they are only interested in developing new revenue streams for themselves and not correcting the errors.
Cons: see above.
Best EverPuddle Town Woodworking.comFri, Feb 22, 2013
Was VERY simple to integrate into my woodworking business. Since most if not all my transactions are electronic, categorizing my expenses has never been simpler. Thanks for eliminating my shoe box :)
Pros: Simple & Intuitive, FREE
Cons: Would like integration with Google Merchant, but not that important to me at this time,.
Pretty basic but goodJanisThu, Feb 7, 2013
This is a tool for small business only but it does exactly what I need without all the hassles. Just straight forward book keeping & invoicing. Keep it free please!
Give it a shotpeter mitchellThu, Jan 31, 2013
I've been using Wave Accounting (Wave Apps now) for almost 5 months now and I love it. I love the fact that it is free, its simple to use, and meets all of my needs. Give it a shot I'm sure you will like this app too
Fast, elegant and freeThomas SimpsonTue, Sep 4, 2012
I run a consulting business and have always struggled with invoicing, accounting, tax forms etc... I signed up for Wave and quickly found that it solved all of my needs. It links with my bank accounts and credit cards, gives me professional invoicing and tracks all of my sales tax for free. Hopefully I will be expanding and can add in payroll. Definitely 5 out of 5.
Awesome and freeWhizzTue, Jun 12, 2012
Does what the rest do, just as nice, only it's free free free
Pros: Usual cloud stuff
Cons: NZ Bank Integration, but not so surprised as NZ banks keep changing their two factor identification standards.
Free Accounting application that saves me a lot of timeOliverTue, Nov 22, 2011
Basically, Wave Accounting is a gratis web based application that accountants use to record transactions, to create invoices, and to their current financial position. But Wave has actually loads of other functionalities which surprised me when keeping in mind that we are talking about a free application. Once you managed to set up everything with your online banking (which was not very difficult) , Wave syncronized regularly. Even when you’re not online. Then when you come online it gives you a list of newly imported transactions. When setting up a new customer account you simply have to create a new product or service and type in the date and the invoice number. If you have an invoice you can have Wave send the customer a PDF copy which is very effective.
Pros: Wave is easy to use, it has great currency options and creates appealing reports.
Cons: There could be more options to customize your invoices.
Wave considerably optimizes accounting tasksBlance CoddingtonFri, Nov 18, 2011
Wave is a great web-based accounting tool because it automates all the little tasks that used to consume so much of my time. The interface is pretty intuitive, I picked it up quickly. I especially like the reporting of Wave, it´s quick and includes all the data that business owners need to know on a regular basis. My team uses Wave now and I can see that we can avoid some of the unloved tasks.
Pros: Free, clean interface
Cons: Invoice categorization is a little bit complicated
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Wave makes it easy to be your own boss. Focus on what you love, and lean on Wave's intuitive online software to manage your financial and organizational needs.
Wave core accounting and invoicing products are free and limitless. Small business owners who rely on Wave for basic invoicing and accounting services don’t have to worry about going over their allotted number of transactions each month, which frequently happens with many competing accounting tools. Instead, they can quickly and easily send an unlimited number of invoices online..Stephanie Miles, Thu, Aug 29, 2013