Reviews, Opinions and Ratings for Zoho CRM
Showing 1 — 5 of 5 reviews
What is Zoho CRM?
Zoho CRM
Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration w Learn More →
Complete customer relationship management solution
Review for Zoho CRM by Michelle Nachum on 2011-09-19
In a nutshell, Zoho CRM will offer you the tools to capture and prioritize your contacts into a database; online promotional tools market to your customers and clients; web forms to create ways for your clients to sign up for your products and services; analytics so you can get a better understanding of your customers’ behavior and so much more.
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Pros: Zoho CRM also allows you to integrate with other Zoho products such as Zoho Support.
Straight forward and Useful
Review for Zoho CRM by Scott on 2012-04-20
Zoho CRM is straight forward and very easy to use. You are able to set up and start running in no time. Once you are using the system you fall into a routine and the flexibility allows you to modify your processes as you grow and change.
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Pros: Custom views have proved to be very helpful keeping track of my leads. I am able to follow and connect with leads I might have missed otherwise.
Cons: Could use a better workflow with Gmail
Review Context: Active user. Mainly sales and business development
Flexible solution for all types of businesses
Review for Zoho CRM by Elke on 2012-04-19
Keeping track of all processes and actions with each person you deal with is a difficult task. This CRM solution is a great problem solver for small businesses who start building relationships with other people. What I like about Zoho CRM is that you can customize all your fields and like that satisfy very different needs. In my company we use Zoho CRM in different departments (Sales and Marketing). Thanks to the customizable views I don´t have to fish out my contacts among the contacts of my colleauges.
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Pros: Custom views Custom fields You can find and merge duplicates
Cons: I wish Zoho CRM was integrated with Gmail
Perfect CRM for our small business needs
Review for Zoho CRM by Chris on 2010-11-09
We made the choice of Zoho CRM after carefully reviewing many other options such as SugarCRM and Saleforce. What really made us choose Zoho initially was the free trial for three users. Set-up has been straightforward and learning how to use the product is very easy. We quickly had to upgrade in order to fully benefit from additional features such as mass emailing and invoicing but the monthly subscription is very affordable. Zoho CRM is now a core tool for our business. Most of what we do that is related to the external world goes through the product, contacts, leads, marketing campaigns, newsletter, invoicing, website contact forms... We really love it and consider it as amazing value for money.
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Pros: easy to start and to run free version and affordable subscriptions
Cons: lack of integration with other tools such as mailchimp email marketing capabilities are limited
Best Uses: Main tool to manage contacts, leads, campaigns, invoices...
Review Context: Small internet based company
great CRM tool for SMBs and startups
Review for Zoho CRM by Manuel on 2010-10-04
We reviewed several CRM packages and chose Zoho due to its flexible model (pricing and functionality) We upgraded to the paid version after a few months when we needed more functionality. We now use it in conjunction with Zoho Invoice and Google Apps
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Pros: Easy set-up, flexibility, cost, integration capabilities
Cons: A couple of features still missing around the emailing tool.
Review Context: We are an Internet startup in the B2B space
Zoho CRM
Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration w Learn More →