Online CRM Software Reviews
Below are a selection of user reviews, opinions and ratings we have for Online CRM software. We have 119 user reviews in total for Online CRM software. Alternatively you can view our comprehensive directory of Online CRM software, applications & tools.
Review for ProspectStream 3
by Norma Smith on 2011-11-16 10:05:21
ProspectStream 3 is a SaaS application to handle prospect & lead management. It helps you to identify the total number of businesses that could ever buy your solution. The dashboard is very clean and it didn´t take me much time to get started. One of the best features of ProspectStream 3 is the possibility to export or import your prospect. Whereas normal CRMs focus more on clients this application is strongly prospect oriented.
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Pros: Easy to use, intuitive dashboard
Cons: Basic edition is quite limited for the price that you have to pay
Best Uses: SMBs
Review for Zoho CRM
Complete customer relationship management solution
by Michelle Nachum on 2011-09-19 09:48:10
In a nutshell, Zoho CRM will offer you the tools to capture and prioritize your contacts into a database; online promotional tools market to your customers and clients; web forms to create ways for your clients to sign up for your products and services; analytics so you can get a better understanding of your customers’ behavior and so much more.
Read the Complete Review for Zoho CRM on GetApp.com's Blog
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Pros: Zoho CRM also allows you to integrate with other Zoho products such as Zoho Support.
Review for WORKetc CRM + Projects
Say goodbye to running your business from Excel or Outlook
by Terri on 2010-11-08 17:31:05
Say goodbye to single purpose web software. Say goodbye to running your business from Excel or Outlook. WORKetc combines all the business software you need into a single, access anywhere, web intranet. Critical business process tools such as time tracking, billing, project management, online calendars, shared documents and help desk software have now been integrated into a single, easy-to-use web 2.0 application.
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Review for Brightpearl
Possibly the best Cloud Accounting/CRM Solution there is ......
by Andy on 2010-11-11 04:17:14
What can I say except thank you - we've been looking for a Cloud Based accounting solution for a long time and by pure serendipity came across Brightpearl. It is an excellent product and the support when needed (we never read manuals !) far exceeds our wildest dreams. As a small, but growing company, we needed a solution that would grow with us, that took away the hassle and was available to us wherever we were - Brightpearl provides all of that and more, and now it integrates with Google Apps as well. All we need now is an Android App (or iApp I suppose) !
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Pros: We would happily recommend any business large or small to try out Brightpearl to see what it can do for their company.
Review for Maximizer CRM
Good product but the support could be better
by ultimopro on 2011-12-15 09:40:06
I've been a maximizer customer for about 8 years. Good product but the service, even for paid maintenance contract subscribers, could be better. The training resources are a bit weak. Its suited for larger companies with tech staff who can implement and maintain this database. I love the product.....but the service is a work in progress.
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Pros: suited for larger companies
Cons: Support services
Review for OnePage CRM
A CRM that doesn't just store information, but actually helps to sell
by O'Connor P. on 2012-05-22 13:20:09
Old system was based on an Excel spreadsheet of leads with notes in one column on actions, and various colour coding and so on to try to fragment it. But it was inconsistent, not systematic, messy, awkward to handle, cumbersome to access, uninspiring, soul destroying even. We were ready for something better but weren’t actively searching for fear of the cost involved. With OnePage the whole system became motivating and pleasurable. I like opening OnePageCRM and seeing what’s made its way back onto the radar as a lead, prospect or customer with more potential for us
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Pros: Most CRM systems are really not about helping the salesperson sell, they are about giving everyone else visibility into the sales pipeline and sales activities. OnePage CRM helps focus on prospects, follow up with them and actually sell.
Cons: While I think OnePage is great for our business, I think it just doesn't have enough customization options for big companies, with 20+ people involved in sales.
Review Context: My company is involved in Online Publishing and Copywriting Services. It's a small market with a large majority of the leads easily identifiable. We would email them information, make phone calls, set up demonstrations.
Review for Get Satisfaction
integrates nicely with Salesforce Support Cloud
by Andy on 2012-05-10 15:02:51
From the technical integration perspective it was a painless effort to configure GetSatisfaction to synch with Salesforce's Support Cloud. Our support team can now let the Get Sat community attempt to provide answers before dedicating internal support staff resources...all while managing the status of discussions from within Salesforce. Get Satisfaction produced a very clean and simple approach to accomplishing this.
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Review for NetSuite CRM+
A powerful tool that will increase sales and efficiancy in your business
by Amie on 2012-02-09 18:02:39
With NetSuite’s highly customizable interface, the power is in your hands to mold it to fit your company’s specific needs and purposes. The data organization is extensive yet intuitive so that every user can easily find the information they need in a centralization record location. And with the ability to custom design each user’s dashboard (homepage), you can control access and deliver customizable reports so that each user, from Sales Rep to Marketing Executive to Customer Service, can focus on the data that pertains to them. Thanks to NetSuite CRM, I have the ability to tailor reports and KPIs to provide our employees with the pertinent information they need to access real time, on the field and due to this visibility, NetSuite has proven to be the tool which has increased Sales and stimulated our business efficiency.
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Review Context: I have had the opportunity to Administer NetSuite CRM for both a small retail company and a large educational publisher. This system has proven to be equally effective and beneficial to each different business model.
Review for Base
Opportunity Management for Sales Experts
by Normizer on 2010-09-11 06:50:30
great design, very intuitive, very fast and cool reportings. Processing to add customer or tags much fast then salesforce
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Pros: great design, very intuitive, very fast and cool reportings. Processing to add customer or tags much faster then similar applications.
Cons: Invoicing function is missing
Best Uses: Sales Tracking on a global level
Review Context: Sales Manager
Review for BPMonline CRM
Very Recommendable CRM Solution
by Hesse Hyde on 2012-05-16 14:15:06
This is an easy and affordable process management tool for organizations using a CRM. The software is flexible and what I especially appreciate is the ability to audit processes.
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Pros: Nightly emails sends notices to employee that they have tasks that require attention. Easy to use CRM solution.
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