Professional Services Automation (PSA) Software Reviews
Below are a selection of user reviews, opinions and ratings we have for Professional Services Automation (PSA) software. We have 38 user reviews in total for Professional Services Automation (PSA) software. Alternatively you can view our comprehensive directory of Professional Services Automation (PSA) software, applications & tools.
Review for Mavenlink
Very Intuitive Application
by Bill Bass on 2011-03-30 17:32:27
I looked at nearly 70 different products, and demo'd over a dozen. Mavenlink was the only one I have stuck with because it doesn't add more work to what I am trying to do, yet has all the features I wanted. It has really helped our collaboration and efficiency.
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Pros: Project Management + Time Tracking + Invoicing
Cons: No app yet.
Best Uses: Work with staff working remotely with clients all over our county.
Review Context: Owner of OneCall Auto Parts
Review for NetSuite
Run Your Business in the Cloud
by Tom Kelly on 2012-03-04 20:28:39
Cloud based with ERP, CRM and eCommerce all on one platform. Makes it easy to put your business in the Cloud without having to manage a myriad of applications.
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Pros: Ease of Use Good ROI Cloud Based Strong Company
Review Context: I am an early adopter of Cloud based applications.
Review for Synchroteam
Great solution for my business
by Abdel Cherkaoui on 2012-01-17 18:14:25
A perfect way to manage my 15 technicians - I can track when & where they are - schedule urgency using the drag & drop and send job reports to my customers.
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Pros: No more paper.
Review Context: Located in Lyon we maintain mechanical fences and automatic doors.
Review for AtTask
Good looking but with some functionality GAP
by Mattias on 2011-09-30 12:47:04
AtTask struck me as very intuitive and very good at project collaboration. To my surprise it lacked support for a basic feature like client billing in different currencies.
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Pros: Great on collaboration and at the very top when it comes to design
Cons: No support for multi currency
Review Context: We are a professional services firm looking for a PSA software (Professional Services Automation) and one of our most basic needs is to be able to bill our clients (that are in different countries).
Review for ProWorkflow
Many features and customizable settings
by Vanessa Stern on 2011-11-10 15:41:52
ProWorkflow is project management software that helps you to take care of your projects and tasks that you assign to other users. It stands out from other Project Management Applications because of its amount of extra features. You can customize time management, reports, invoicing and quote management. The dashboard is clean and comes with a small calendar as an extra. Managers can have insight into the dashboard of other users, it helps to keep an overview over larger projects.
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Pros: Detailed workload report, the dashboard gives a comprehensive overview of your projects
Best Uses: SMBs
Review for Genius Project
by Leon Ingram on 2011-11-18 16:45:29
With Genius Project it is so easy to find the perfect person for a specific function because you can filter your search by factors such as experience, skills and availability. You will receive a reduced list of candidates and you can make the final selection. Genius Project is also a good way to maintain communication with your team members. Since we use Genius Project everyone is involved in the project and is able to stay in touch from any computer or mobile device. Most of this web based online project management system is intuitive but a little bit difficult to navigate. But once you are familiarized with all the features and tools it is a well-rounded application.
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Pros: Genius Project gives you the possibility to set automatic email updates to notify users regarding any changes
Cons: It took me some time to understand the navigation toolbar
Best Uses: SMBs
Review for Daptiv PPM
Managing Projects the Daptiv Way
by Rakesh Sharma on 2012-03-26 07:45:28
If you would like a project portfolio management solution that does more with less, then this solution is for you. Because it is highly configurable, Daptiv is a great value for organizations that want to start small and make changes as they evolve. Daptiv support is a mix of user manuals, online knowledge base and community forums, and helpdesk support. The good part about their support website is that it is categorized according to roles. Configurable tabs on the dashboard user interface enable users to perform all project management tasks from resource scheduling to task management.
Read the Complete Review for Daptiv PPM on GetApp.com's Blog
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Pros: Excellent solution for savvy project managers and PMOs
Cons: Not for very small project or task management
Review for Projector
Projector PSA
by Tom Lanzetta on 2012-05-17 15:20:52
Overall my organization is very happy with the Projector PSA application. We had a very specific need and this product addressed our issues beyond expectation. The application is intuitive, the support is attentive and knowledgeable, and compared to other similar applications I believe we get significant value from the product. Our goal prior to installing the Projector PSA tool was to gain tighter control of our employee resource pool and leverage these resources most efficiently on client engagements. Projector has deep, easy to use functionality that allowed us to realize these goals. We have been able to have data driven conversations with clients to improve billing rates, supported by easy to understand out of the box Projector reporting.
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Pros: * Intuitive User Friendly Interface * Product evolution driven by very smart professional service best practices * Robust reporting * Setup and Implementation very manageable
Cons: * Excellent as an adjunct system but no integrated general ledger package - (although there is import /Export functionality with some GL packages
Review Context: I've held assorted CFO and COO roles the past 15 years and have deployed Projector at 2 companies ranging from 175 to 1000 employees.
Review for Connect2Field
99% Solution!
by Albert Longbridge on 2011-11-11 06:51:39
Connect 2 Field has allowed my company manage all aspects of my workflow within one application. It does everything we need including invoicing, printing, supplier management, scheduling and has mobility. I couldn't be happier with it.
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Pros: All in one solution with no major features missing. It has it all, doesn't have any hype like other solutions and just tells it as it is.
Cons: It could be a little cheaper.
Review Context: We are a small jobs company in the UK and have mobile and admin staff
Review for Autotask Pro!
Complete application
by Katharina Walter on 2011-11-22 12:06:03
AutoTask is a great product which has changed and improved a lot over the last two years that I am using it. It is a mature application and offers some really awesome functions not provided by other similar tools. One element I really like is the ease of use and the clean interface. With AutoTask we can do many things much more quickly and in an efficient way. Every three or four months the company rolls out new features.
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Pros: The software is stable and easily maintained
Cons: Sales functionality in AutoTask is weak
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