Bpm'online managed to change the essence of CRM system transforming it from simple data collection to delivery of right and coordinated actions in your sales, service and marketing activities. With process-driven CRM it has become real.
Bpm'online CRM is a comprehensive online CRM system that brings easy and affordable process management tools to CRM professionals. The solution allows automating all CRM activities, driving greater response of your marketing campaigns, more closed deals, and top-notch customer service.
The new consumer interface brings the speed of operations to the new level, and changes completely a paradigm of work with business software.
The system dramatically improves manageability by:
• Offering a complete business process management cycle
• Managing customer database
• Organizing marketing activities
• Automating document processing
• Supervising of employees time usage
• Analyzing business results
Bpm’online sales is a cloud CRM that drives efficient sales processes and enables to take control over a complete customer journey - from lead generation to repeat sales. Employ out-of-the-box reference processes to manage the entire sales cycle!
Bpm'online real estate is the next generation CRM software designed for real estate professionals to manage every step of customer interactions from leads to transactions. Close more deals with bpm’online real estate!
Stop worrying about sensitive information falling in the wrong hands. Maintain security and compliance and even stop forwards in their tracks with ForwardFreeze®. With guaranteed delivery and real time tracking, you can now regain control of electronic communication. All with customizable features (large file transfers, true message recall, etc.) enabled within existing email programs users are so familiar with: Microsoft Outlook®, Webmail, Blackberry®, etc.
- Unique non-invasive technology allows seamless secure communications with thousands of internal and external users.
- Enable security and unique productivity features within existing email programs that users are familiar with, deployed within minutes with minimal training and no user workflow changes.
- Allow secure messages sent in error to be completely recalled and removed from the recipient’s local email programs at any point during the life cycle of the conversation, even if the message has already been read.
Bpm'online service desk is a web-based IT service management application that is fully compliant with the ITIL recommendations. The solution is designed to automate service processes, streamline the work of IT department and achieve the key objectives of customer service.
Online Video Platform, Video Hosting and Video Marketing Suite
Brightcove offer a range of video marketing, hosting and advertising solutions. Products include a video marketing suite with features for managing and organizing your video library, publishing on-demand content on any device, SEO optimizing video portals, delivering live video events, sharing video on social media, capturing leads, tracking results and analyzing performance.
Brightcove helps you manage and organize all your video content and ensure it performs across all channels. You can deliver videos to any device or destination. You can ensure engaging and high quality playback experiences. Deliver customized, branded video hosting pages. Optimize content for organic search and launch campaigns specific to geography. Advertise to users and receive reports and analytics on the performance of your videos.
The Vocalcom Cloud contact center has literally changed the way companies interact with their customers, simply by making world-class technology accessible to any company regardless of size, location, budget or IT expertise. Whether your business requires inbound, advanced outbound capabilities, or full multichannel customer service solution, we provide you with a complete set of tools to engage with your customers across any channels and increase sales — Vocalcom contact center software equips already 3.500+ businesses of all sizes with an entirely new view into customer relationships so agents can effortlessly deliver personalized service and enrich the entire customer experience. Here's the Key to turn your contact center into a profit center. it has best-in-class capabilities delivered with simplicity to power faster customer service while reducing operational costs through efficiency gains.