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Cirrus Insight

#1 App for Connecting Salesforce and Gmail
6 reviews

Overview

Instantly view Salesforce leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync Salesforce with Google Contacts and Google Calendar. 30-second install for Chrome or Firefox. 30-day free trial. *Contact and Calendar Sync are coming soon!

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Supported Platforms
Google Apps, Open API, Salesforce
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Pricing

Starting from: $9.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

$9/user/mo or $99/user/yr. Volume discounts are available. 50% discount for nonprofits.


Competitors Pricing

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Overview

Instantly view leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync contacts and calendars. 30-second install for Chrome or Firefox. 30-day free trial.

Instantly view, update, and create leads, contacts, activities, cases, opportunities and more right in Gmail.
Log emails to Salesforce with a click to any standard or custom object in Salesforce right from Gmail.
Coming Soon! Easily sync contacts and calendars between Google and Salesforce.
Thank you for choosing Cirrus Insight, the #1 app on the Salesforce AppExchange.

Anybody can install Cirrus Insight for free and be up and running in a matter of seconds. You don't have to be a Google Apps admin or a Salesforce admin.

7,500+ users trust Cirrus Insight. Here's what they're saying:

“This app really ties Gmail and Salesforce together perfectly.”

“It's an essential app if you use Gmail and Salesforce.”

“Highly recommended for all Google Apps and Salesforce users.”

Cirrus Insight supports all editions of Salesforce including Unlimited, Enterprise, Professional, Group, Contact Manager, and Developer.

Cirrus Insight supports Gmail and Google Apps Standard and Enterprise.

Key Features

  • Save emails to Salesforce.
  • Create new leads and contacts from Gmail.
  • Sync Salesforce contacts with Google Contacts.
  • Sync Salesforce events with Google Calendars.
  • View and manage cases in Gmail.
  • View and manage opportunities in Gmail.
  • Create new tasks and events from Gmail.
  • Log calls from Gmail.
  • View open activities and activity history.
  • Instant Salesforce lookups in Gmail.
  • Instantly view Salesforce leads & contacts alongside emails.
  • Open contact records in Salesforce with a click.
  • Calendar sync for Salesforce and GoogleApps
  • Supports all editions of Salesforce.
  • Supports Gmail and Google Apps.
  • Supports Google Chrome and Firefox.
  • Full-featured free trial.
  • Great customer support by email and phone.
  • Simultaneously send an email and log it to Salesforce.
  • Sales context and intelligence right in the inbox.

Benefits

Installs in seconds into Chrome or Firefox. Anybody who uses Salesforce and Gmail can be up and running in less than a minute. Cirrus Insight is easy to use with an intuitive interface. It's conveniently located to the right of emails so you can instantly view and interact with Salesforce leads and contacts right alongside emails.
Zoho CRM
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  • · Communities for sales
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User Reviews

Very Helpful Tool

Matt11th of December, 2012 13:33

I find Cirrus Insight to be quite useful in managing my work and tracking correspondence for various projects. It's a relatively small number of clicks to ensure that my emails are tagged to the correct projects in Salesforce, and thus makes my life much easier in terms of managing work. If I could change anything it would be expanding the Add functionality; currently you have the option to tag a contact and then one more level (account, project, etc), but adding a few more drop downs to allow for additional tags would be really helpful.

Very useful

Sergio Correa Asmar10th of December, 2012 10:17

I have been using Salesforce for about a year and a half and Cirrus for a year. I think that this last tool complements very well what I do in g-mail and Salesforce. Cirrus makes it easy (just one click) to relate your e-mails to your Salesforce contacts and accounts and to see if one g-mail contact exists in Salesforce. The only thing I would like them to continue improving is how all their tools show themselves in the g-mail screen. Sometimes it is difficult to manage the multiple scroll bars that appear; also the contact creator for Salesforce that appears in g-mail does not show properly. Therefore, I think that Cirrus can be perfected and they have already improved a lot and I am sure they will continue to do so.

Cirrus increased my productivity

Mary Jo5th of December, 2012 15:31

I cannot tell you how annoying it was to submit emails to Salesforce and then have to go in individually to attach it to an object. TERRIBLE waste of time. Thanks to Cirrus I can easily submit. Now we have to take care in our naming conventions for custom objects so I can know what one to attach it to. Maybe Cirrus can add more than one field to display when searching?

Spoiled by Cirrus

Elaine Chang5th of December, 2012 13:59

Using Cirrus has saved me enormous amounts of time for logging emails against my contacts, accounts, and opportunities. Its fairly user-friendly interface lets me log correspondence instantaneously so that I don't forget about logging emails. There are still some quirks, though: when I have multiple gmail accounts open, the app sometimes gets confused about which account to attach to. I don't always see the option to log an email - sometimes I need to close my email or log out of Cirrus and open it up again. Despite some of the bugs, the advantages are overwhelming!

Cirrus = so helpful!

Christina 12th of October, 2012 03:53

Cirrus is fantastic and has cut my time logging meeting, conversation, and task updates in half. The plug-in is easy to install and intuitive to understand. I love the easy Add to Salesforce button - and that you can tag emails to certain contacts within accounts, or to certain meetings/opportunities (sales goals). Sometimes if colleagues forward me email chains, and I don't know who 3rd parties are, their emails and accounts pop up in Cirrus for a quick frame of reference and links to additional background - awesome! Only complaint is that the new Cirrus patch makes contacts popup in Cirrus every time you are composing a new mail and/or open a new mail. I don't love having to click the close icon every time, but I'm assuming they will fix this! Cheers, A Happy Cirrus User

Productivity through the roof!

Dennis Cole (IT Admin)2nd of October, 2012 20:04

Being an IT Administrator, I'm constantly looking at different ways to help my users gain productivity and integration with our other services. As a nonprofit, the price for this app cannot be beat. The ability to be able to have Cirrus Insight right inside the Gmail interface has not only increased productivity, but has taken less time to train people on how to track emails and attach to different records within Salesforce. I've given this service 4/5 because though it is a great app, it still has plenty of room to grow and improve. If I could, I would give this app 4.5/5. The communication between Cirrus and myself has always been prompt and forthcoming of solutions. Their suggestion forum and feature request is taken with great seriousness and is key to their success. I already have 95% of my Salesforce users using this application, and will soon have 100%. I look forward to the developments that Cirrus brings out in the coming months/years. I am quite satisfied with this app and will use it for as long as Salesforce is around.

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FAQs for Cirrus Insight

Below are some frequently asked questions for Cirrus Insight.

Q. What are the main features of Cirrus Insight?

Cirrus Insight offers the following features:

  • Save emails to Salesforce.
  • Create new leads and contacts from Gmail.
  • Sync Salesforce contacts with Google Contacts.
  • Sync Salesforce events with Google Calendars.
  • View and manage cases in Gmail.
  • View and manage opportunities in Gmail.
  • Create new tasks and events from Gmail.
  • Log calls from Gmail.
  • View open activities and activity history.
  • Instant Salesforce lookups in Gmail.
  • Instantly view Salesforce leads & contacts alongside emails.
  • Open contact records in Salesforce with a click.
  • Calendar sync for Salesforce and GoogleApps
  • Supports all editions of Salesforce.
  • Supports Gmail and Google Apps.
  • Supports Google Chrome and Firefox.
  • Full-featured free trial.
  • Great customer support by email and phone.
  • Simultaneously send an email and log it to Salesforce.
  • Sales context and intelligence right in the inbox.
Q. How much does Cirrus Insight cost?

We have the following pricing information for Cirrus Insight:

Starting from: $9.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

$9/user/mo or $99/user/yr. Volume discounts are available. 50% discount for nonprofits.

Q. Who are the typical users of Cirrus Insight?

Cirrus Insight has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does Cirrus Insight support?

Cirrus Insight supports the following languages:

English

Q. What type of pricing plans does Cirrus Insight offer?

Cirrus Insight has the following pricing plans:

Free Trial, Freemium, Subscription

Q. Does Cirrus Insight support mobile devices?

Cirrus Insight supports the following devices:

We do not have any information about what devices Cirrus Insight supports

Q. Does Cirrus Insight offer an API?

Yes, Cirrus Insight has an API available for use.

Q. What other apps does Cirrus Insight integrate with?

Cirrus Insight integrates with the following applications:

Salesforce

Q. What level of support does Cirrus Insight offer?

Cirrus Insight offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Q. What are the main benefits of using Cirrus Insight?

Cirrus Insight offers the following benefits:

Installs in seconds into Chrome or Firefox. Anybody who uses Salesforce and Gmail can be up and running in less than a minute. Cirrus Insight is easy to use with an intuitive interface. It's conveniently located to the right of emails so you can instantly view and interact with Salesforce leads and contacts right alongside emails.

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