Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information.
It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere
|Intended Users||Large Enterprises, Mid Size Business, Small Business|
|Devices Supported||Android, iPhone-iPad, Linux, Mac, Mobile Web App, RIM-BlackBerry, Web-based, Windows|
|Supported Countries||Asia, Australia, Canada, China, Europe, Germany, India, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States|
|Supported Languages||English, French, German, Italian, Russian, Spanish, Swedish|
|Support Options||FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials|
|Certifications||Safe Harbor, TRUSTe|
|Categories||· CRM · Online CRM · Business Performance Management · Contact Management · Sales Automation · Lead Management · Sales Management · Social CRM · Customer Support · Business Management · Sales Forecasting & Analytics|
- Super-charge your sales
- Deliver amazing service
- Join all the important conversations
- Build custom apps and sites
- Collaboration across your global organization
- Mobile: Anywhere access to the
live data you need
- Get insights you need to make smarter decisions
Not very impressedA verified reviewer19th of August 05:26
Having used a number of CRM systems, I have a hard time understanding the positive reviews of Salesforce.com, as it is by far the worst I have ever used. The primary key to a successful CRM system is that the system is used, and that all information is centralized, and accessible at all times. A CRM application that you cannot access because you are on a cross Atlantic flight is absurd. All other CRM systems I have used (SuperOffice, ACT, Goldmine) require next to no management time to have salespeople enter basic information (Meetings, Calls, To-Do, Emails, Letters...) whereas you need to constantly prompt the sales force to update Salesforce.com. Once updated Salesforce.com has some of the most customizable reports, API etc. - it is a management tool - not a sales tool
Ease of useSteven9th of July, 2013 16:40
Salesforce is one of the best CRM offerings out there - relatively easy to use, very powerful, robust. It goes far beyond just managing a sales process. You can basically run entire company from it. One thing I am missing is integration with Evernote.
rich in features but also customizableEric T.9th of July, 2013 16:35
I just love Salesforce. Not only it is rich in features but also customizable and new things are coming out every now and then. This flexibility and limitless add-ons make very recommendable. Also the support is just great - easy to reach, friendly and simply helpful.
Favorite CRMEdward9th of July, 2013 16:22
I worked with more than 5 CRM tools and so far Salesforce is my favorite. It is very useful both in sales and support departments. One thing that has to be added - it works well if you use it well. But I guess it applies to CRM software in general.
This is the best collaboration tool I have encounteredCandice9th of July, 2013 02:14
Our organization can now collaborate instantly in context and get more done with Chatter. It’s one single, secure environment that connects us to everything we need so we can stay connected to your customers. And we love the mobile features.
As one of the largest and most well known CRM solutions on the marketplace, Salesforce is highly regarded thanks to its suite of tools designed to help businesses sell more and grow faster. Salesforce has introduced hundreds of features that give professional users ways to connect with leads, accounts, contacts, and important business information all from within a unified web-based system.Read the full GetApp analysis →
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