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Featured Service Dispatch Apps
  • FieldAware 
     0

    Software by FieldAware

    Field Service Management Software

  • FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field service teams and drastically improve revenue streams. Our field service management solution includes scheduling, dispatch, task management, invoicing, asset management, time tracking and more. We provide all the tools you need to manage your field team, impress your customers and grow your business.

    Learn more about FieldAware →

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  • Synchroteam 
     4

    Software by Synchroteam

    Field Service Management - FSM

  • Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling Assistance, Dispatching, Tracking and Reporting capabilities. It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right field worker based on his availability, competencies and location. You can also use ScheduleAssist module which will find the best Field Worker based on his Skills and Availability and Operation Hours of your company. The mobile client that comes with Synchroteam is available for iOS and Android platforms.

    Learn more about Synchroteam →

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  • Astea Alliance 
     0

    Software by Astea International

    Field Service Management & Mobile Workforce Solutions

  • Astea’s service management and mobile workforce solutions deliver a robust set of automated capabilities intended to streamline and improve management of field service activities - via cloud or on-premise. By automating workflow, field engineers should be able to efficiently complete and document assignments, manage vehicle assets, capture expenses and generate revenue through add-on sales during a customer contact. Applications alert dispatchers to contractual minimum response times and expedite coordination of field force skills matching, scheduling, dispatch and repair parts logistics. The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

    Learn more about Astea Alliance →

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  • Kickserv 
     10

    Software by Kickserv

    Field Service Management online CRM

  • Kickserv is a web-based CRM application for the field service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, shared calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to do double entry which is saving you time and MONEY. Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!

    Learn more about Kickserv →

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  • Jobber 
     33

    Software by Jobber

    Scheduling, Invoicing and More for Field & Home Services

  • Jobber gives you instant access to your customer information from any computer or mobile device. Quotes, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks and Xero integration, and a growing list of other great features! Jobber is perfect for Landscaping & Lawn Care, Maid Service, Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Pest Control, and many more! We guarantee Jobber will improve your business. Try it completely free for 30 days - it's only about a dollar a day after that.

    Learn more about Jobber →

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  • FieldEZ - Field Service Management Software 
     0

    Software by FieldEZ Technologies

    Scheduling, Dispatch, Invoicing and more

  • FieldEZ is an award-winning field service management software that helps you schedule, manage and analyse field operations for just $0.50 per day. With over 23,000 users worldwide, FieldEZ provides best-in-class functions that are easy to configure and use. Easily Integrate with QuickBooks, Sage, Salesforce, SAP, and more | Works on any mobile device and platform | Works offline and online

    Learn more about FieldEZ - Field Service Management Software →

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  • IT Pro Dashboard 
     0

    Software by Karisoft Corporation

    A PSA alternative to Autotask, Connectwise and Tigerpaw

  • Affordable, Easy-to-use, One hour setup, data transfer and integration with QuickBooks and email, 30 minutes training and it is ready to go live! IT Pro Dashboard™ is a total operation management solution designed by an IT company specifically for your IT company. This application is developed in response to the growing demand for internal efficiency, accountability and productivity of IT services operations. It helps you to convert non-productive time of your technical staff to billable hours and decrease management, administrative and accounting overheads. IT Pro Dashboard™ allows you to view all service activity in real-time and make instant changes and updates. A powerful, fully integrated, web-based architecture, the software easily integrates with all of your current business applications including ACT!, QuickBooks and Outlook for extra efficiency and to monitor and manage schedules, orders, billing and time-tracking.

    Learn more about IT Pro Dashboard →

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Service Dispatch App Directory
  • Wintac 
     118

    Software by Intac International

    The All-In-One Software for Service Contractors

     
  • Wintac is the best-selling all-in-one business management software from Intac International Inc. Over 8,000 companies and 60,000 end users automate their field service businesses with Wintac. Wintac combines all of the following capabilities into one software program: scheduling and dispatching, customer relationship management, work history tracking, equipment installation and service tracking, inventory management, estimating and proposal writing, job costing, task building and flat rate pricing, purchasing, bill paying, and accounts payable, financial reporting and graphing, employee and payroll management, vehicle service and maintenance, marketing and lead management.

    Learn more about Wintac →

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  • Fleetmatics WORK - Field Service Managment Software 
     0

    Software by Fleetmatics WORK

    Field Service Software with full Mobile Capabilities

     
  • Fleetmatics WORK is a field service solution for your service business hosted in the cloud. It allows you to schedule work to your staff and dispatch the work to their mobile device of choice. Any device can be used to access Fleetmatics WORK including iPhone, iPad, Android, Windows Phone and more! Our customers are from a wide range of industries including; plumbing, electrical, pest control, locksmith and pool maintenance companies - any company with a team in the field! Our happy customers have been able to throw away their paper job sheets and have moved to a completely electronic system. Our job management and scheduling solution also includes features such as Inventory Management, Invoicing and Quoting. Once jobs have been invoiced, you can download these invoices into your accounting system of choice including Xero, Quickbooks, Saasu, Kashflow and MYOB. Sign up for a trial to see how Fleetmatics WORK will improve your field service business!

    Learn more about Fleetmatics WORK - Field Service Managment Software →

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  • Loc8.com 
     6

    Software by Loc8.com

    Full spectrum field service for asset maintenance and job management

     
  • Many of the world's largest businesses rely every day on Loc8's tightly integrated, asset-centric maintenance, help desk app, and field service software to run their operations, manage their facilities, and maintain their assets. Loc8 delivers the most powerful integrated, asset-centric maintenance, help desk, and field service platform available today. We give companies total visibility and control of their fixed and IT assets including the location, condition, value, and maintenance status. Loc8 provides simple email templates, Internet and intranet integration, automated ticket creation, and even automated ticket allocation with job dispatch to our smartphone and tablet applications. Throughout Loc8 you can view the history of changes to all items, including help desk activities. Various levels of logging give you a powerful audit trial should it be required, or simply user-input logs for tracking changes to items

    Learn more about Loc8.com →

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  • Mhelpdesk Field Service Software 
     11

    Software by Mhelpdesk

    Keep track of field technicians the EZ way!

     
  • Mhelpdesk gives every small business advanced field service technology in an easy-to-use and affordable package. It is the easiest way to manage, track, and schedule field technicians for virtually any business in the service industry. And it integrates with Quickbooks!

    Learn more about Mhelpdesk Field Service Software →

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  • FieldLocate 
     0

    Software by FieldLocate

    Field Service Management Software

     
  • FieldLocate is an essential app for any field service business that relies on scheduling and dispatching resources to residential customers. FieldLocate provides easy drag and drop scheduling, work order management, location-based tracking, mobile payments and everything else you need for efficient and profitable field operations.

    Learn more about FieldLocate →

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  • ServiceMax Suite: Field Service On Demand 
     0

    Software by Servicemax

    Field service management suite for scheduling, order and parts management and collaboration

     
  • ServiceMax Suite is the only complete on-demand solution for post-sales service, field service, and strategic service chain management. Built and delivered on the force.com platform, with the world-class reliability and flexibility Salesforce customers have come to expect, the product gives you complete field service functionality. That means you?re up and running quickly with a simple pay-as-you-go software-as-a-service (SaaS) model.

    Learn more about ServiceMax Suite: Field Service On Demand →

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  • GeoOp 
     5

    Software by GeoOp

    Cloud based job management software for trades & services

     
  • GeoOp - The cloud based job management software for trades and services. Produce online job sheets, schedule staff and invoice on the go. This is what GeoOp is and we are ready to unleash the potential in trade and service businesses globally. Our complete workflow is wrapped into our low cost, simple to use GeoOp App and website console for MAC & PCs. Started in 2009, GeoOp listed on the New Zealand Exchange in October 2013 and is fast growing with staff and offices in Australia, United States and the UK. Pricing starts from just $19.95/month. See http://www.geoop.com for more details and a free trial.

    Learn more about GeoOp →

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  • FieldService360 
     1

    Software by BiznusSoft Inc.

    Optimize your Field Service Operations

     
  • FieldService360 offers a complete cloud-based, collaborative and mobile solution to begin the journey to an optimized and more productive Field Service operation that delivers greater customer satisfaction.

    Learn more about FieldService360 →

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  • clock.in 
     1

    Software by Clock.in, LLC

    Solutions for the Mobile Workforce

     
  • Built entirely within the mobile app and SaaS deployment model, the clock.in ™ mobile solution allows employees within businesses of any size to submit activity reports, provide proof of delivery/service, view work documents, transmit GPS location, clock in/out with job codes and submit manager defined business forms. The clock.in ™ management application securely displays the data collected from the mobile workforce allowing managers to verify activity and track their team's productivity and service goals. The solution is customizable to fit your specific business needs. Clock.in, LLC., headquartered in Lakewood Ranch, Florida, is an innovative developer of mobile apps and SaaS solutions for businesses that employ a mobile workforce. Clock.in is entirely focused on serving customers and building technologies that cut operating costs and streamlines business processes.

    Learn more about clock.in →

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  • vWorkApp 
     0

    Software by vWorkApp

    job dispatching software

     
  • vWorkApp is an award-winning software as a service (SaaS) application and tool for the transport and services industries. It's an online dispatch and scheduling product for small and medium-sized businesses. The product is sold and distributed over the Internet with Cloud Computing. vWorkApp works in real-time and doesn't require any contracts. vWorkApp has two parts. One part is for a dispatcher. A dispatcher signs into his account on vWorkApp to dispatch jobs to his mobile workers. The second part is for mobile workers. Mobile workers download the vWorkApp application (for iOS or Android mobile devices). They then receive dispatched jobs on their mobile application from the dispatcher. vWorkApp is designed for industries that utilize dispatching. These industries include taxis and limousines, HVAC companies, plumbers, electricians, truckers, towing companies, food delivery companies, mobile pet groomers, couriers, and more.

    Learn more about vWorkApp →

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  • ServiceM8 
     1

    Software by ServiceM8

    We're for small business

     
  • ServiceM8 is a powerful iPhone and iPad app used by businesses around the globe to control work from a client’s first call through to invoicing. ServiceM8 manages and coordinates the interactions of a business between its staff and its clients, simply and cleverly. ServiceM8 is designed to be used by everyone in your business, from each individual field staff member, to back office staff, through all levels of management. It is simple and effective, and best of all, it's available anywhere, anytime. Customer Testimonials:

    Learn more about ServiceM8 →

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  • RazorSync 
     3

    Software by RazorSync

    Manage, Schedule, Dispatch, Invoice. Streamline Your Service Business.

     
  • With Razorsync's web and mobile application, you can automate your daily tasks, schedule jobs on the fly, get directions to job sites, and communicate effortlessly with customers and field workers - all from your smartphone, tablet or computer browser. The software, for mobile phone, tablet and computer, connects your office and field staff, giving you tighter control over scheduling, customer management, cash flow, invoicing, payroll, and inventory. Data is stored in the cloud, ensuring easy access. RazorSync users report higher billings and revenue and increased customer and employee satisfaction.

    Learn more about RazorSync →

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  • KumoTeam 
     3

    Software by KumoApps

    We will make your service company more profitable. Guaranteed !

     
  • KumoTeam is a low cost SaaS application that helps businesses in many industries efficiently manage their mobile workers, simplify their processes & become more profitable. It is a complete field service management solution (FSM) with Scheduling, Dispatching, Tracking and Reporting as well as payment capabilities It shows you the real-time the of your team on a map. It allows you to send jobs directly to their mobile devices & follow the process with an intuitive dashboard that is as things change in real time The mobile apps that come with KumoTeam (FREE) allow the Technician to view their daily schedule , get driving directions , take customer signatures & accept credit card payments

    Learn more about KumoTeam →

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  • Field Harmony 
     0

    Software by Field Harmony

    All-in-one, web-based field service management software

     
  • Field Harmony is a browser based application for managing the field service industry. Our application comes at a low cost and allows you to manage appointments, dispatch, scheduling, financial reports, inventory, and more. Know where your field technicians are at all times and service your customers more effectively. Support is free and you can get up and running in 30 minutes. Sign up for a 30-day free trial today! No credit card required.

    Learn more about Field Harmony →

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  • Fleetmatics 
     0

    Software by Fleetmatics

    Fleet tracking intelligence

     
  • Power a smarter fleet and run a stronger business with our vehicle tracking solutions.

    Learn more about Fleetmatics →

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  • NetServiceBooks 
     0

    Software by NetServiceBooks

    Enetrprove service accounting software for HVAC businesses

     
  • NetServiceBooks is a cloud based HVAC Enterprise Accounting software that is built from the ground up by HVAC software professionals for HVAC professionals. The solutions offers an online accounting solution for service industry businesses. With auditable HVAC accounting you can ensure accountability and compliance. NetServiceBooks manages the entire service process from dispatching to accounting to purchasing. The specialized HVAC service dispatch web-based software helps with work order management, request for parts and quote creation, electronic signature and customer service logging.

    Learn more about NetServiceBooks →

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  • TOA Technologies ETAdirect  
     0

    Software by TOA Technologies

    Field Service Management Software Solutions

     
  • ETAdirect by TOA Technologies Software as a Service (SaaS) solutions for field management provide mobile workforce management tools that integrate with your existing systems to deploy workers faster and provide better customer service. ETAdirect is a suite of solutions that automate the field service and mobile workforce management tasks, such as real-time business visualization with Gannt chart workflows, predictive statistics, color-coded drag and drop job scheduling, key performance metrics and reports. The app is accessible from any device and provides access to critical data offline when you have no connection as information is automatically cached in the browser. The SmartMobility module allows you to scan barcodes for inventory tracking, capture signatures on touch-screen devices, photo documenting and time-based routing.

    Learn more about TOA Technologies ETAdirect →

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  • OnePlus Service Management 
     0

    Software by OnePlus Technologies

     

     
  • Customer service management marketing software. L

    Learn more about OnePlus Service Management →

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Key Features & Benefits

  • Work order creation and management
  • Schedule and availability viewing
  • Job allocation, customer qualification and skill matching
  • Route planning and journey time calculation
  • Inventory and resource management
  • Service history and client interaction history
  • Access to warranty, contract, RMA number and other service data
  • Service reports, quote creation, cost calculation and invoicing
  • Electronic signature
  • Dispatch performance reporting and insights

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Service Dispatch Reviews


Curtis Burchfield reviewed

Wintac

"Do not buy this program"

  27th of June 22:50


Jeff Harold reviewed

Jobber

"Jobber impacted company growth"

  24th of April 13:52


Stuart Standring reviewed

Mhelpdesk Field Service Software

"Could be great if they tried"

  16th of April 08:19


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What is Service Dispatch Software?

Service dispatching software is used to automate the procedure of dispatching employees, vehicles or equipment to customers. Dispatch software is geared towards the field service industry and enables service providers and service technicians to work remotely. Dispatchers use this software to enhance their ability to assign the correct employees, vehicles and services to clients and to manage the schedules and availability of their resources.

Key features of dispatch software include client and service information logging; call taking and routing; work order management and job scheduling; inventory management; job allocation and customer qualification; route planning, quoting and job estimating; and electronic signature capture.

The call taking features of service dispatch software allow you to gather pertinent information from your customer and match this with instantly available, up-to.date information on resources and availability. These business apps provide you with instant visual overviews of all service call activities and current customer sites and equipment assets.

The software keeps you abreast of service history, agent interaction history, warranty, contract coverage, RMA number and site equipment assets. This information is automatically updated and can be converted to a work order or an authorized product repair.

Scheduling tools form a key component of scheduling software. They allow you to schedule jobs by specific time slots and dates using shared calendars. You can also calculate and plan routes using integrations with common mapping tools.

Team scheduling is another common function of service dispatch software, along with the ability to track the progress of multiple jobs at once and in real-time. Many dispatch applications will also feature the ability to create invoices, proposals, and tax and income reports to send to clients.

The majority of dispatch software will hook up to a technicians mobile device, such as iPad or iPhone, allowing for instant communication and rapid dispatch. Auto-dispatch features can be set up to allocate specific job types to preferred technicians on a repeated basis, minimizing dispatchers work load.

Dispatch software will also provide reporting features that give valuable insight into the success of your dispatching efforts. These tools can be used to identify trends by measuring average time on call, service success and technician performance.

Key Features & Benefits

  • Work order creation and management
  • Schedule and availability viewing
  • Job allocation, customer qualification and skill matching
  • Route planning and journey time calculation
  • Inventory and resource management
  • Service history and client interaction history
  • Access to warranty, contract, RMA number and other service data
  • Service reports, quote creation, cost calculation and invoicing
  • Electronic signature
  • Dispatch performance reporting and insights

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