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Featured Social CRM Apps
  • Desk.com 
     18

    Software by Salesforce

    Online customer service software

  • Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running, and you can see all of your cases in one place and engage with customers across all channels in one easy-to-use desktop.

    Learn more about Desk.com →

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  • RelateIQ 
     63

    Software by RelateIQ

    Relationship Intelligence

  • RelateIQ automates, simplifies, and deepens the way you engage with professional relationships. Whether you are managing a sales pipeline or tracking deals to closure, RelateIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.

    Learn more about RelateIQ →

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  • Freshdesk 
     16

    Software by Freshdesk Inc.

    Customer support, helpdesk software

  • Freshdesk is a SaaS based customer support software for businesses of all sizes. Freshdesk provides every company with the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. Freshdesk is free forever for three agents, sign up now!

    Learn more about Freshdesk →

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  • Salesforce Sales Cloud 
     6

    Software by Salesforce.com

    Cloud-based CRM & sales automation

  • Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information. It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere

    Learn more about Salesforce Sales Cloud →

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  • Zendesk 
     46

    Software by Zendesk

    Cloud customer service software

  • Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

    Learn more about Zendesk →

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  • Insightly 
     25

    Software by Insightly

    Online CRM app for Small Businesses

  • Insightly provides customer relationship and project management software to small businesses worldwide. More than 650,000 users in 200 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.

    Learn more about Insightly →

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  • eXo Platform 
     1

    Software by eXo Platform

    The Enterprise Social Platform

  • eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design. eXo helps companies connect their employees, customers and developers through social, collaborative and content-driven intranets, websites and dashboards. eXo offers a set of user experience services, available as downloadable software or in the cloud, for building and deploying transactional websites, managing web and social content and creating gadgets and dashboards for deployment on-premise, to mobile devices, or in cloud computing environments. We are committed to open standards, and to developing and utilizing best-of-breed open source technology.

    Learn more about eXo Platform →

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  • Driftrock Custom Audience Sync 
     0

    Software by Driftrock

    Automate Facebook Custom Audiences

  • Driftrock's Custom Audience Sync is an automation platform for Facebook Custom Audiences, that integrates with off the shelf or custom CRM and/or email systems to create, automate and scale your Facebook Custom Audience advertising at the click of a button. We currently integrate with Infusionsoft, Hubspot, Constant Contact, Mailchimp, Campaign Monitor, Shopify and Intercom. It is free to get started with Custom Audience Sync.

    Learn more about Driftrock Custom Audience Sync →

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Social CRM App Directory
  • DealFlow App 
     0

    Software by Dealflow LLC

    Sales funnel on the iPad ... $10 CRM app? No SaaS feeds

     
  • CRM isn't fun but Dealflow is. As a sales rep or small business owner, Dealflow is an iPad app that gives you what you always have always wanted from CRM. A simple dashboard view of your sales funnel. Simply add your Opportunities (deals) and then tap to update the current stage you are at in your sales process until you reach a closed or Won deal. You can export your Dealflow sales funnle in .csv format or, ask us about how Dealflow can sync with salesforce.com or your favorite CRM for easy updates without web logins. Want to access your marketing materials and presentations? Upgrade Dealflow to sync with your Dropbox account. Even on it's own, Dealflow is a great stand alone iPad app based CRM for only $10 with no SaaS fees.

    Learn more about DealFlow App →

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  • Falcon Social 
     1

    Software by Falcon Social

    Social Media Management for Teams and Enterprise.

     
  • Listen & engage. Publish & measure. All from a unified platform.

    Learn more about Falcon Social →

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  • SproutSocial 
     2

    Software by SproutSocial

    Social Media Management Software for Business

  • Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audience - turning social connections into loyal customers.

    Learn more about SproutSocial →

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  • Gigya 
     0

    Software by Gigya

    Social Infrastructure for Business

     
  • Gigya’s technology makes websites/apps more interactive and personal by connecting online businesses with more than 25 social networks including Facebook, Twitter, Google+ and LinkedIn. With Gigya, sites can leverage a comprehensive suite of social plugins that are designed to seamlessly work together, allowing users to easily engage with content and each other.

    Learn more about Gigya →

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  • Zurmo CRM 
     0

    Software by Zurmo Inc.

    Zurmo is gamified CRM software that your users will love to use.

     
  • Zurmo is gamified CRM software that your users will love to use. Our mission is to create a fun, yet highly effective CRM application. After our many years in the CRM industry, we still see companies with failed CRM implementations. We founded Zurmo to create a fun and easy-to-use CRM application, that users love. Our team is dedicated to the craft of building quality software that is visually appealing, simple to understand, and fun to use. Zurmo is an open source CRM platform that encompasses sales, marketing automation, and project management software into one solution. Through the use of gamification, Zurmo engages, motivates, and recognizes users. This helps increase user adoption which results in a successful CRM implementation

    Learn more about Zurmo CRM →

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  • Relenta 
     0

    Software by Relenta

    Social CRM, email, contact and task manager

     
  • Relenta is an email-based contact and task management platform which links together sent and received email, tasks, notes and files and displays them on the same page.

    Learn more about Relenta →

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  • SugarCRM 
     1

    Software by SugarCRM

     

     
  • SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. It dramatically expands the ability to collaborate with customers and partners no matter where they are located.

    Learn more about SugarCRM →

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  • Jive 
     0

    Software by Jive

    Social Collaboration and communication platform for mobile business

     
  • Jive is a social collaboration and team communication platform to aid teams to connect while on-the-go across a single mobile portal. The single portal that forms the base of Jive is designed to be a shared space to find company-related information, news, people, and expertise with ease. Jive aims to increase communication among team members by providing shared blogs, videos and company documentation. Employees can ask questions, leave feedback and share ideas on content and business goals from one platform. The reporting tools offered by Jive give you key insight into how succesful your communication efforts are.

    Learn more about Jive →

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  • Nimble 
     10

    Software by Nimble

    Building business relationships has never been easier.

     
  • Nimble - Smarter engagement faster. Nimble is the simply insightful relationship manager created to help professionals build better relationships in a noisy, multi-channel world. Nimble provides a smart and easy way to track, engage and nurture contacts—providing context to conversations. Nimble brings together contacts, calendar, communications and collaborations in one simple platform -- pulling in the most popular social channels (LinkedIn, Facebook and Twitter) and automatically linking this functionality to business contacts. Instead of jumping from application to application, small businesses now have one solution that can help them find individuals relevant to their business – no matter where they are on the Web -- listen and engage with those individuals in any number of ways, and build relationships that can lead to opportunities.

    Learn more about Nimble →

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  • Agorapulse 
     32

    Software by AgoraPulse

    The Swiss Army knife of the Facebook community manager

     
  • AgoraPulse is a Facebook Marketing and CRM suite that helps Facebook Page owners and marketers to manage their page, gain more fans, Facebook traffic and qualified opt-in leads. It also helps the community manager to moderate the wall and measure results with cutting edge tracking and reporting features. It is the Swiss army knife of Facebook community managers and marketers. Top five features: 1- Turnkey Facebook marketing apps (Quiz, Instant wins, Contests, Sweepstakes and Coupons) 2- Automatic Wall moderation, real time email notification, post scheduling 3- Fan ranking and qualification (download your fanbase in .csv) 4- Compare your page with Competitors and measure your posts’ performance 5- Track reach, clicks, leads and measure Earned Media

    Learn more about Agorapulse →

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  • Highrise CRM 
     2

    Software by 37Signals

     

     
  • Track your Leads, Contacts, & Deals with Highrise CRM. The smarter way to keep track of your customer relationships. Track leads & deals: Monitor pending sales leads, proposals, wins & losses. Manage email better: Easily forward or bcc: your emails right into Highrise. Easy import & export: Outlook, Excel, CSV, vCard, ACT! and Basecamp contacts. Follow-up on time: Highrise sends instant reminders via email or SMS/text. Review conversations : A history of calls, meetings, and customer relationships. Easy contact management: One web-based address book for your entire company.

    Learn more about Highrise CRM →

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  • Casengo 
     10

    Software by Casengo

    Customer Support Software for Live Chat, Email and Twitter

     
  • Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!

    Learn more about Casengo →

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  • Batchbook 
     0

    Software by Batchbook

    The CRM for Small Business

     
  • Batchbook’s social CRM is designed to help businesses maintain a high level of personal touch with their most important customers.

    Learn more about Batchbook →

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  • Lithium 
     0

    Software by Lithium Technologies

    Social Media Management Solutions

     
  • Lithium offers a range of products to cover all areas of social media management, from customer engagement and customer service, to social marketing. The integrated solution provides a single platform from which to manage conversions across social networks, websites, and mobile devices. The app can also be used to increase brand awareness and engagement through gamification tools that reward content sharing. Along with workflows to connect the right experts to the right people.

    Learn more about Lithium →

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  • Data.com Contacts 
     0

    Software by Salesforce

    Maintain your CRM data quality

     
  • Data.com Contacts is the world's largest database of up-to-date, downloadable, and complete contact and company information, which helps you to maintain your CRM data quality.

    Learn more about Data.com Contacts →

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  • PIVOTAL CRM 
     0

    Software by Aptean

    Big Dreams Made Real

     
  • Take your business to the next level with CRM processes, including sales force, marketing, and service automation .Unlike most CRM solutions, Pivotal is built on a flexible platform that gives you a customized CRM experience built around your business processes – not the other way around. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configure to any organization in any industry. Whether you wish to handle the implementation by yourself, with a partner, or leave it to us, we can accommodate your every need. We can even take on full management and hosting of the application, if you prefer, with the option to bring the solution on-premise when you’re ready.

    Learn more about PIVOTAL CRM →

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  • Enrollment Rx 
     0

    Software by Enrollment Rx

    Full Lifecycle CRM for Higher Education

     
  • Enrollment Rx solutions improve relationship management by automating processes and providing transparency across the entire student lifecycle for a 360 degree view into constituent activity. We believe that higher education should be on the leading-edge of relationship management, with innovative systems for tracking lifelong bonds between students and their alma maters. Our mission is to help you stop using antiquated database systems, spreadsheets, and paper records to manage your relationships. Let us show you how a true cloud-based CRM can change the way you engage with your constituents.

    Learn more about Enrollment Rx →

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Social CRM Reviews


Tung Tran reviewed

eXo Platform

"Great Enterprise Social Platform"

  3rd of November 20:59


Kasper Spiro reviewed

Casengo

"Casengo helps us to manage the flow of prospects inquiries"

  11th of July 09:53


Florenc Rama reviewed

Agorapulse

"nice apps"

  26th of May 04:31


Alex Agostini reviewed

Insightly

"Poor Understanding of how People Use CRM but some cool features."

  21st of May 14:48


Kimia Raafat reviewed

RelateIQ

"RelateIQ!"

  23rd of April 00:56


Pierre Clouthier reviewed

Zendesk

"Zendesk makes support fun"

  16th of April 16:33


Andrew Harry reviewed

SproutSocial

"Sprout Social - Great Value?"

  8th of April 03:36


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