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Featured Social CRM Apps
  • Desk.com 
     18

    Software by Salesforce

    Online customer service software

  • Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running, and you can see all of your cases in one place and engage with customers across all channels in one easy-to-use desktop.

    Learn more about Desk.com →

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  • RelateIQ 
     63

    Software by RelateIQ

    Relationship Intelligence

  • RelateIQ automates, simplifies, and deepens the way you engage with professional relationships. Whether you are managing a sales pipeline or tracking deals to closure, RelateIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.

    Learn more about RelateIQ →

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  • Freshdesk 
     16

    Software by Freshdesk Inc.

    Customer support, helpdesk software

  • Freshdesk is a SaaS based customer support software for businesses of all sizes. Freshdesk provides every company with the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. Freshdesk is free forever for three agents, sign up now!

    Learn more about Freshdesk →

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  • Salesforce Sales Cloud 
     6

    Software by Salesforce.com

    Cloud-based CRM & sales automation

  • Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information. It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere

    Learn more about Salesforce Sales Cloud →

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  • Zendesk 
     45

    Software by Zendesk

    Cloud customer service software

  • Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

    Learn more about Zendesk →

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  • Insightly 
     23

    Software by Insightly

    Online CRM app for Small Businesses

  • Insightly provides customer relationship and project management software to small businesses worldwide. More than 650,000 users in 200 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.

    Learn more about Insightly →

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  • Falcon Social 
     1

    Software by Falcon Social

    Social Media Management for Teams and Enterprise.

  • Listen & engage. Publish & measure. All from a unified platform.

    Learn more about Falcon Social →

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  • eXo Platform 
     0

    Software by eXo Platform

    The Enterprise Social Platform

  • eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design. eXo helps companies connect their employees, customers and developers through social, collaborative and content-driven intranets, websites and dashboards. eXo offers a set of user experience services, available as downloadable software or in the cloud, for building and deploying transactional websites, managing web and social content and creating gadgets and dashboards for deployment on-premise, to mobile devices, or in cloud computing environments. We are committed to open standards, and to developing and utilizing best-of-breed open source technology.

    Learn more about eXo Platform →

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Social CRM App Directory
  • Highrise CRM 
     2

    Software by 37Signals

     

     
  • Track your Leads, Contacts, & Deals with Highrise CRM. The smarter way to keep track of your customer relationships. Track leads & deals: Monitor pending sales leads, proposals, wins & losses. Manage email better: Easily forward or bcc: your emails right into Highrise. Easy import & export: Outlook, Excel, CSV, vCard, ACT! and Basecamp contacts. Follow-up on time: Highrise sends instant reminders via email or SMS/text. Review conversations : A history of calls, meetings, and customer relationships. Easy contact management: One web-based address book for your entire company.

    Learn more about Highrise CRM →

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  • Jive 
     0

    Software by Jive

    Social Collaboration and communication platform for mobile business

     
  • Jive is a social collaboration and team communication platform to aid teams to connect while on-the-go across a single mobile portal. The single portal that forms the base of Jive is designed to be a shared space to find company-related information, news, people, and expertise with ease. Jive aims to increase communication among team members by providing shared blogs, videos and company documentation. Employees can ask questions, leave feedback and share ideas on content and business goals from one platform. The reporting tools offered by Jive give you key insight into how succesful your communication efforts are.

    Learn more about Jive →

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  • Relenta 
     0

    Software by Relenta

    Social CRM, email, contact and task manager

     
  • Relenta is an email-based contact and task management platform which links together sent and received email, tasks, notes and files and displays them on the same page.

    Learn more about Relenta →

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  • Gigya 
     0

    Software by Gigya

    Social Infrastructure for Business

     
  • Gigya’s technology makes websites/apps more interactive and personal by connecting online businesses with more than 25 social networks including Facebook, Twitter, Google+ and LinkedIn. With Gigya, sites can leverage a comprehensive suite of social plugins that are designed to seamlessly work together, allowing users to easily engage with content and each other.

    Learn more about Gigya →

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  • Batchbook 
     0

    Software by Batchbook

    The CRM for Small Business

     
  • Batchbook’s social CRM is designed to help businesses maintain a high level of personal touch with their most important customers.

    Learn more about Batchbook →

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  • Data.com Contacts 
     0

    Software by Salesforce

    Maintain your CRM data quality

     
  • Data.com Contacts is the world's largest database of up-to-date, downloadable, and complete contact and company information, which helps you to maintain your CRM data quality.

    Learn more about Data.com Contacts →

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  • PIVOTAL CRM 
     0

    Software by Aptean

    Big Dreams Made Real

     
  • Take your business to the next level with CRM processes, including sales force, marketing, and service automation .Unlike most CRM solutions, Pivotal is built on a flexible platform that gives you a customized CRM experience built around your business processes – not the other way around. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configure to any organization in any industry. Whether you wish to handle the implementation by yourself, with a partner, or leave it to us, we can accommodate your every need. We can even take on full management and hosting of the application, if you prefer, with the option to bring the solution on-premise when you’re ready.

    Learn more about PIVOTAL CRM →

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  • Enrollment Rx 
     0

    Software by Enrollment Rx

    Full Lifecycle CRM for Higher Education

     
  • Enrollment Rx solutions improve relationship management by automating processes and providing transparency across the entire student lifecycle for a 360 degree view into constituent activity. We believe that higher education should be on the leading-edge of relationship management, with innovative systems for tracking lifelong bonds between students and their alma maters. Our mission is to help you stop using antiquated database systems, spreadsheets, and paper records to manage your relationships. Let us show you how a true cloud-based CRM can change the way you engage with your constituents.

    Learn more about Enrollment Rx →

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  • Infor CRM 
     0

    Software by Infor

    Customer Relationship Management

     
  • Infor CRM (customer relationship management) software provides a single platform to drive customer interaction and improve customer realtionships and experiences. The CRM application combines a range of multi-departmental functions such as marketing, sales, service, resource and lead management features. Infor CRM is tailored to meet the needs of a number of specific industries. The CRM app serves the financial services, hospitality and gaming, retail, telecom, fashion, healthcare, high tech, manufacturing industries and more. Infor integrates an enterprise-level CRM, CXM and a social CRM tool into one complete customer management application.

    Learn more about Infor CRM →

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  • Tallyzip 
     1

    Software by Tallyzip

     

     
  • Tallyzip offers freelancers and small businesses a web based CRM application which serves as well as a all-in-one solution for online invoicing, and accounting. Tallyzip makes it easy to organize your sales activities by tracking leads, managing deals, sending estimates, and more. Beyond closing the deal, you'll be able to send your customers invoices for your work, letting them pay online quickly and easily. Instead of having to then import your data into an accounting program, with Tallyzip, the accounting system is built right in. Tallyzip is also a great office collaboration tool with a real-time activity feed, personal inbox, group task management system, and an inline commenting feature that makes work feel less like work! Stop paying for and managing multiple tools, and get everything in one.

    Learn more about Tallyzip →

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  • Workface Chat 
     0

    Software by BusinessCard2

    Real-time text, audio, and video chat solution for sales and support

     
  • Workface chat is the biggest innovation in chat since chat was invented. We've taken the nameless, faceless call center process out of chat by enabling your website visitors and customer to communicate directly with your agents. In addition, we've made this same incredible technology easy to integrate not only on your website, but also Facebook, digital documents, email, advertising, and beyond.

    Learn more about Workface Chat →

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  • Shoutlet 
     1

    Software by Shoutlet, Inc.

    Social media marketing platform

     
  • Shoutlet is a fully managed social media CRM and social media marketing platform that enables you to create and execute social media campaigns. The Shoutlet application lets you manage and measure multiple social media campaigns at once with real-time analytics and custom reporting. The Shoutlet software enables you to embed HTML functions, create customized graphics for your campaigns, schedule social media campaigns, view in-depth reports and view user conversation so you can view the success rates of your campaigns. Telephone and email support is available.

    Learn more about Shoutlet →

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  • Really Simple Systems Cloud CRM 
     2

    Software by Really Simple Systems

     

     
  • Really Simple Systems Cloud CRM is an easy to use but powerful Sales, Marketing and Support CRM system. Get started for for Free with our two user Free Edition! Voted best small business CRM system, best small business database marketing system. More than 5,000 users use Really Simple Systems every day to run their sales processes, their marketing campaigns and support desks.

    Learn more about Really Simple Systems Cloud CRM →

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  • Sage CRM 
     1

    Software by Sage Software

     

     
  • Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses. Sage CRM directs your sales efforts towards the most profitable, most winnable deals, and helps your enterprise make the most of its selling opportunities. Sage CRM helps you to plan, execute, and measure the success of marketing campaigns. It becomes much easier to get the right messages to the right people at the right time, eliminating guesswork, and making the best use of your marketing resources.

    Learn more about Sage CRM →

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  • Engagor 
     1

    Software by Engagor

    Customer Engagement & Insights for Social Brands

     
  • Engagor is a customer engagement and insights platform for social brands and enterprises. Our product is used by leading companies, such as McDonalds, Ikea, Volvo, Weight Watchers, and the European Parliament.

    Learn more about Engagor →

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  • Converge Enterprise 
     3

    Software by Converge Enterprise

    Powerful yet Simple Sales and Marketing Automation Solution for SMB

     
  • Converge Enterprise is a leading Cloud CRM company offering an innovative collaboration network portal connecting Customers, Partners and Employees through social and mobile cloud technology. Founded by a team of highly experienced entrepreneurs in the year 2012, Converge Enterprise is headquartered in Silicon Valley, California. The powerful cloud-enabled CRM application is designed to enable the SMBs drive better revenue by running all customer-centric activities from a single integrated application.

    Learn more about Converge Enterprise →

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  • Get Satisfaction 
     4

    Software by Get Satisfaction

    Drive Customer Engagement

     
  • Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenue from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive conversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty. Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.

    Learn more about Get Satisfaction →

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Social CRM Reviews


Alex Agostini reviewed

Insightly

"Poor Understanding of how People Use CRM but some cool features."

  21st of May 14:48


Kimia Raafat reviewed

RelateIQ

"RelateIQ!"

  23rd of April 00:56


Pierre Clouthier reviewed

Zendesk

"Zendesk makes support fun"

  16th of April 16:33


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