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Australia Help Desk and Ticket Management Software

See also: Customer Service Platforms, Support Services Applications, Customer Support Apps, Web-based Collaboration Tools, Call Center, Feedback Management Products, Issue Tracking Applications, Small Business Web Collaboration

Showing 1-25 of 65

 

Featured Australia Help Desk and Ticket Management Software

Desk.com – Help Desk + Social CRM + Customer Support

Software by Desk.com

Desk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handl... More

Tour | Pricing | References

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Reviews (10)

2,344 likes


Zendesk – Help Desk Software & Customer Support Ticket System

Software by Zendesk

Zendesk is the leading cloud-based help desk app and support ticketing system with built-in community and knowledge base features. Founded in 2007, Zendesk was built on the idea that providing awesome customer support s... More

Free Trial | Pricing | Tour | References

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Reviews (3)

3,923 likes


Loc8.com – Asset Maintenance, Help Desk

Software by Loc8.com

Many of the world's largest businesses rely every day on Loc8's tightly integrated, asset-centric maintenance, help desk app, and Field Service software to run their operations, manage their facilities, and maintain the... More

Free Trial

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Reviews (5)

30 likes


Freshdesk – Helpdesk + Social Customer Support

Software by Freshdesk Inc.

Freshdesk brings together into one help desk tool all your conversations with customers, be it over Email, phone, the web and chat or even conversations over social channels like Facebook and Twitter. It provides a lot o... More

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Reviews (4)

382 likes


TeamSupport – Help Desk and Customer Support

Software by TeamSupport.com

TeamSupport is an enterprise class customer support management and help desk app designed for B2B technology companies and for institutions offering internal support. We help companies excel at managing their Customer Su... More

Pricing | Features | Documentation | Free Trial

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Reviews (11)

60 likes


Zoho Support – Online Help Desk Software

Software by Zoho Corporation

Zoho Support is a web-based help desk app that provides a systematic, streamlined and quantified manner of addressing troubletickets. Zoho Support provides a customer portal to each customer where the customer can add/co... More

Pricing | Features | Documentation | Free Trial

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Reviews (2)

11,511 likes


Help Scout – Simple Email Help Desk

Software by Help Scout

Help Scout is the world's first invisible help desk, meaning your customers never know it's there. We give you all the scale of an enterprise help desk, but with the personal touch of email. Since there are no customer-f... More

Pricing | References | Documentation | Sign Up


Qhub – Q&A Community and Feedback

Software by OnClick Solutions ltd

Qhub is a web-based solution to allow anybody to build a Q&A website in just a few minutes. Simply choose a Qhub name to build a new Q&A site. Qhub´s help desk app will provide all the back end functionality to allow ... More

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Reviews (1)

897 likes


ManageEngine ServiceDesk Plus – Help Desk software and Asset Management Tool

Software by Zoho Corporation

ManageEngine ServiceDesk Plus is one of the best help desk software and asset management tool you can probably find. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effect... More

Demo | Tour | References | Pricing


CMDB Cloud – Cloud IT Service Management Tool

Software by CMDB Cloud

Manage your IT services through our powerful help desk tool, including instant cloud server monitoring, and an ITIL compliant CMDB framework. Visualize app-level dependencies and keep track of your IT inventory with disc... More

Free Trial | Features | Demo | Pricing


HelpOnClick – Live Chat Software

Software by OnClick Solutions ltd

Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software. This zhelp desk app helps you to see exactly who is on your website right now and what they do using a real time traffic mon... More

Pricing | Tour | Features

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Reviews (4)

897 likes


Desk.com for Google Apps

Software by Desk.com

Desk.com for Google Apps is Google's featured help desk app providing an all-in-one tool for traditional and social service and support. All your customer interactions from different channels such as email, chat, ph... More

Free Trial

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Reviews (1)

2,344 likes


ManageEngine SupportCenter Plus – Web based customer support

Software by Zoho Corporation

SupportCenter Plus is a web-based CRM application and help desk tool that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a ... More

Features | Demo | Pricing | Free Trial


Desk.com for Salesforce

Software by Desk.com

Desk.com for Salesforce is an AppExchange® help desk app that provides two-way integration between Desk.com and Salesforce*, enabling sales and support teams to share a complete view of the customer. ... More

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Reviews (1)

2,344 likes


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Help Desk and Ticket Management Software Directory

VisionProject – Projects, Help Desk, CRM and More

Software by Visionera AB

VisionProject is a powerful web-based project management software platform with modules for, Issue Tracking, Help Desk, CRM, Time Management, Document management, Product and Release management, Asset Management and much... More

Reviews (1)



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Nicereply.com – Better Customer Support

Software by WebSupport

Nicereply is an easy to use tool that allows your customers to rate and comment on emails from you. It's an email feedback and help desk tool, which helps to satisfy customers. Nicereply provides detailed statistics on r... More

Reviews (3)



Autotask Pro! – IT Business Management Software Platform

Software by Autotask Corporation

Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers to sell, implement, deliver and bill their services. Thanks to Autotask´s automation and management of your people, projects a... More

Reviews (3)



iuvoDesk – Help Desk and Social Customer Service

Software by iuvoDesk, Inc.

iuvoDesk is a Help Desk and Social Customer Service that goes beyond the traditional customer service. iuvoDesk helps you handle your customer inquiries and comments in one location. Our customer support platform is web ... More

Reviews (2)



HelpMaster – Helpdesk and service desk

Software by PRD Software

HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so much more into a single product suite. Priced to be affordable, and packed with features that scale to any size business.... More



WSS Knowledge Base Manager Pro

Software by WebSite-Scripts Inc.

Improve your customer support, instantly! With WSS Knowledge Base, you can add powerful, searchable knowledge base to your website in minutes. WSS KnowledgeBase innovative features will help you to drastically reduce in-... More

Reviews (1)



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Save time & costly mistakes.
Free expert guidance to identify the best software for your needs.

Free Advice

iHelpDesk

Software by ihelpdesk.com

iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.... More

Reviews (2)



eStreamDesk Helpdesk

Software by eStreamDesk

Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a ... More

Reviews (3)



Shared Inbox for Google Apps

Software by RunMyProcess

The Shared Inbox for Gmail is an app that allows users of Google Apps email to share email addresses among multiple users. All members of a Shared Inbox receive mails sent to the common address. Create multiple shared ... More



NeuQs Free Helpdesk

Software by Neustro Consulting

Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professiona... More



My Customer Cloud – An anything-to-anything chat platform

Software by Nub Games, Inc.

My Customer Cloud provides a live chat solution complete with API, allowing you to completely customize your chat service or build your own scalable, reliable real-time chat apps. Our flexible chat platform is based upon... More


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Zoho Support
Zoho Support is a web-based help desk app that provides a systematic, streamlined a...

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Zendesk is the leading cloud-based help desk app and support ticketing system with bu...

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ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is one of the best help desk software and asset manag...

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