Featured Knowledge Management Apps
  • HappyFox 
     11

    Software by HappyFox Inc

    Help desk + Knowledge Base software to deliver great customer support

  • HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media (soon) and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

    Learn more about HappyFox →

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  • TalentLMS 
     4

    Software by Epignosis

    The Fastest Path to Awesome Learning

  • A super-easy, cloud-based learning platform to train your people and customers

    Learn more about TalentLMS →

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  • Freshservice 
     1

    Software by Freshdesk Inc.

    Online IT Service Desk with a Fresh Twist

  • Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud. Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.

    Learn more about Freshservice →

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  • SkyPrep 
     5

    Software by SkyPrep LMS

    Online Training Done Right

  • SkyPrep is an online training platform that lets you create courses within minutes.. Upload content that you already have, create your quizzes and tests, and invite employees to take their courses. Track all your employees with easy-to-use reporting tools.

    Learn more about SkyPrep →

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Knowledge Management App Directory
  • Litmos LMS 
     2

    Software by CallidusCloud

    Love Your LMS

     
  • Litmos LMS is a SCORM certified online training system that enables the rapid creation of web based courses and easy distribution to learners on Mac, PC, iPhone, iPad & Android. Online course are created using a mix of video, PowerPoint, SCORM, surveys, quizzes and more. Learners can self signup and optionally pay for the course using the integrated online course shopping cart. Real-time activity feeds and reporting make it Litmos a delight to use.

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  • Cloud collaboration spaces 
     4

    Software by TallyFox Social Technologies

    Knowledge, Content & Project Management in the cloud

     
  • Built-in knowledge management with custom content categories and taxonomy makes finding people with specific expertise and related content easy. Clusters provide projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can either stand alone or live inside Knowledge Networks. Set up in 60 seconds without any IT support.

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  • KronoDesk 
     1

    Software by Inflectra Corporation

    Take Your Customer Support to the Next Level

     
  • Are you drowning in customer emails and support tickets? Are you struggling to keep up your customers needs? Do you wish you could improve customer satisfaction while at the same time reducing your support costs? KronoDesk is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.

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  • SharePoint 
     0

    Software by Microsoft Corporation

    Content Management System

     
  • SharePoint is a Web technology based server that can be used to build portals, collaboration sites, and also content management sites.

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  • RealtimeBoard 
     0

    Software by RealtimeBoard

    Whiteboard. Finally in your browser.

     
  • Endless online whiteboard created for real-time team collaboration.

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  • LiveAgent  
     6

    Software by QualityUnit, LLC

    Helpdesk & Live Chat

     
  • LiveAgent Helpdesk & Live Chat is an "all-in-one" customer service software which solves all of your customer support troubles. Now only for $99/One-time-fee.

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  • Knowledge Network 
     3

    Software by TallyFox Social Technologies

    Your own powerful Knowledge Network - out of the box!

     
  • A complete Knowledge Network with unlimited Community workspaces inside. Web and mobile apps fully customizable to your branding and community needs.

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  • BrainCert 
     5

    Software by BrainCert, Inc.

    The Easiest Way to Learn, Teach, and Collaborate Online

     
  • BrainCert is a cloud-based E-Learning platform that functions almost exactly like a traditional classroom. A soup-to-nuts solution for students and instructors, BrainCert offers powerful tools to create (and take) online courses, tests, assessments, and quizzes. Instructors and organizations can host live seminars and conferences online using BrainCert Virtual Classroom, engaging with students located halfway around the world. Content and media publishing tools also allow instructors to publish content publicly or privately without dealing with the headaches associated with converting basic files into online courseware. Instructors can charge for their courses and tests, and collect funds via PayPal and Stripe. Recruiters use BrainCert Testing Platform to accurately pinpoint the strengths and weaknesses of the candidate thus saving time and make faster hiring decisions. BrainCert is the easiest way to learn, teach, and collaborate Online.

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  • IdeaScale.com 
     1

    Software by IdeaScale

    cloud-based idea management for your organization or customers

     
  • IdeaScale is an intuitive and powerful solution for the collection of feedback and ideas. Based on the principles of crowdsourcing, members of IdeaScale communities contribute ideas and then vote those ideas up and down in an engaging process that allows the best submissions to bubble to the top. IdeaScale was designed to be used by everyone--from government agencies to SMBs to worldwide Enterprise organizations.

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  • Mindflash 
     3

    Software by Mindflash

    Easy Online Training

     
  • Mindflash is an easy-to-use online training tool that allows you to create courses, invite trainees, and track the results. Just upload your PowerPoint, Word, PDF, or videos and we'll automatically convert them into a Flash-based course; you can even build quizzes and include certificates. You can easily invite trainees with our automated email tools; and tracking the results is simple with our reporting tools. All of our plans come with a FREE trial for unlimited use. No risk. No obligation. No credit card required.

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  • Crowdbase 
     0

    Software by Crowdbase

    The next generation knowledge base

     
  • Crowdbase is the single app you need to centralize, share and find your company's knowledge, all in one private and secure environment. Whether you're looking to centralize articles, links, files or questions, Crowdbase will allow you to share in a breeze, find instantly, stay in the know, and more importantly...save time! You can also let knowledge come to you by connecting relevant RSS feeds, Twitter accounts and hashtags as well as web searches. Connecting all your knowledge sources at one place really ease the process of monitoring your industry, market, customers and competitors, and turns this process into a team effort.

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  • SmartSupport Knowledge Base 
     0

    Software by Safeharbor Knowldge Solutions

    Internal & External Knowledge Base and Forum management platform

     
  • SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!

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  • KANA Express 
     0

    Software by KANA Software

    Scalable and affordable omni-channel customer service software for midsize businesses in the cloud

     
  • KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, email, chat, and social interactions, all with an integrated knowledge base. You decide what’s right for you now and for your expansion over time. Its all-in-one design means that all the pieces work together for experiences that are complete, consistent and contextual. KANA Express is a cloud-based, SaaS offering, so it is affordable, implements quickly and scales instantly to handle service peaks and increasing volumes. The KANA Express Agent Experience provides customer service reps with a powerful centralized knowledge base and the ability to interact with customers across multiple channels. The KANA Express Web Experience provides customers with personalized Web self-service access to authorized content in the same knowledge base while giving them ready access to email, phone or Web chat channels.

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  • Igloo Software 
     0

    Software by Igloo Software

    An intranet you'll actually like

     
  • Igloo is an intranet you'll actually like. It’s a web-based solution that enables you to share files, give updates, find answers, exchange ideas, manage projects and work better together. That is why world-class companies, such as Deloitte, Harry Winston, IDC and the ATP World Tour, choose Igloo.

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  • Objectiveli 
     1

    Software by Objectiveli

    Objectiveli: Driving Outcomes

     
  • Objectiveli is the best way to manage all of your organizations or personal goals and objectives in one place. Objectiveli is a web application that manages all your goals and objectives in Real-Time. Objectiveli keeps you and your team focused on your goals by providing unified visibility at all times. Objectiveli gives you a single place to view and track the progress of your or assigned objectives, eliminating the need for email, spreadsheets and post-it notes. Objectiveli drives Outcomes that matter, fulfilling your Goals and Objectives, instead of losing focus; managing day-to-day emergencies and “things to do”.

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  • Skillmeter 
     1

    Software by Skillmeter

    Skills Testing Done Right

     
  • Stop guessing skills. Measure them. Skillmeter is a cloud testing platform that is simple, fast and intuitive. Create tests, assign them to your candidates and receive the results instantly. The tests can be timed, scored, and with a wide variety of question types. Measuring skills has never been this easy!

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  • ProcessGene BPM Software Suite 
     39

    Software by ProcessGene

    Simply the Most Powerful Multi-Org BPM Solution

     
  • ProcessGene develops forward-thinking BPM software solutions, designed to serve multi-subsidiary organizations. The company has been acknowledged as a market leader and innovator by the most important analyst firms. Businesses and governments worldwide use ProcessGene solutions to manage, control and improve business processes, implement enterprise software, and coordinate mergers and acquisitions. ProcessGene’s Multi-Org technology enables synchronized management of several business process models (e.g per subsidiary), all linked to a centrally controlled, global business process baseline. ProcessGene also offers a full range of Multi-Org Governance, Risk, and Compliance (GRC) solutions.

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  • Training Software  
     1

    Software by ProProfs.com

    Build and Test Knowledge

     
  • ProProfs Training Software is an integrated online tool which allows you to create and deliver online training and educational programs. It is easy-to-use and requires no download and can be accessed from any platform, browser or mobile device. Whether you are an educator associated with a school/university or a corporate trainer in a company, you can easily create online courses, assessments, surveys, polls and flashcards using ProProfs Training Software. You can create an online course by simply uploading your training materials such as files, documents, PowerPoint presentations, PDFs, videos or even online content such as wikis, blogs to a central location. Since, ProProfs Training Software comes integrated with a powerful quiz maker; you can easily add online assessments, surveys, polls and even flashcards to your course. This includes powerful course and learner management features such as online classrooms, advanced reports, custom certificates and more.

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  • Acobot Email Automation 
     0

    Software by Acobot

    Turn more email inquires into sales

     
  • Acobot automatically learns when you or your team members send emails. Then she sends instant answers to customers' inbox when they email you. She also helps you answer emails better and faster by drafting the email replies for you.

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  • Administrate 
     0

    Software by Administrate

    The Solution for Training Providers

     
  • Administrate is Business Management Software for training providers. Training companies and training departments around the world use Administrate to manage their Courses, Events, Customers, Instructors, Website, Financials, and e-Learning offerings.

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  • Knoodle Knowledge Sharing Platform 
     0

    Software by Knoodle

    Knowledge Sharing Easy Across Your Organization

     
  • ** THE SERVICE HAS BEEN SHUT DOWN ON MAY,7 2013 ** Knoodle is a social knowledge sharing platform.

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What is Knowledge Management Software?

Knowledge Management Software is a subset of Enterprise content management software and which contains a range of software that specialises in the way information is collected, stored and/or accessed. It is used to locate, capture and share Information within a team.

Knowledge Management Software Comparison

Use GetApp to find the best knowledge management software and services for your needs. Our intuitive directory allows you to make an easy online knowledge management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.



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