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Middle-East and Africa Customer Service Software

See also: Small Business CRM, Customer Support Applications, Ticket Management Systems, Online CRM, Feedback Management Solutions, Support Services Solutions, Social CRM Applications, Call Center Solutions

Showing 1-25 of 112

 

Featured Middle-East and Africa Customer Service Software

Desk.com – Help Desk + Social CRM + Customer Support

Software by Desk.com

Desk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handl... More

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Reviews (10)

2,347 likes


Zendesk – Help Desk Software & Customer Support Ticket System

Software by Zendesk

Zendesk is the leading cloud-based help desk app and support ticketing system with built-in community and knowledge base features. Founded in 2007, Zendesk was built on the idea that providing awesome customer support s... More

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Reviews (3)

3,928 likes


Loc8.com – Asset Maintenance, Help Desk

Software by Loc8.com

Many of the world's largest businesses rely every day on Loc8's tightly integrated, asset-centric maintenance, help desk app, and Field Service software to run their operations, manage their facilities, and maintain the... More

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Reviews (5)

30 likes


Get Satisfaction – Love Your Customers

Software by Get Satisfaction

Get Satisfaction is a cloud collaboration software that enables you to - Increase revenue from existing customers - Improve customer satisfaction - Capture ideas on how to build better products faster Love your ... More

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Reviews (2)

14,621 likes


Freshdesk – Helpdesk + Social Customer Support

Software by Freshdesk Inc.

Freshdesk brings together into one help desk tool all your conversations with customers, be it over Email, phone, the web and chat or even conversations over social channels like Facebook and Twitter. It provides a lot o... More

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Reviews (4)

382 likes


Synchroteam – Mobile Workforce Management

Software by Synchroteam

Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service solution with Schedulin... More

Tour | Features | Pricing | Free Trial | Blog


Zoho Support – Online Help Desk Software

Software by Zoho Corporation

Zoho Support is a web-based help desk app that provides a systematic, streamlined and quantified manner of addressing troubletickets. Zoho Support provides a customer portal to each customer where the customer can add/co... More

Pricing | Features | Documentation | Free Trial

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Reviews (2)

11,527 likes


NetSuite CRM+

Software by NetSuite

NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross... More

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Reviews (2)

3,229 likes


Help Scout – Simple Email Help Desk

Software by Help Scout

Help Scout is the world's first invisible help desk, meaning your customers never know it's there. We give you all the scale of an enterprise help desk, but with the personal touch of email. Since there are no customer-f... More

Pricing | References | Documentation | Sign Up


ManageEngine ServiceDesk Plus – Help Desk software and Asset Management Tool

Software by Zoho Corporation

ManageEngine ServiceDesk Plus is one of the best help desk software and asset management tool you can probably find. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effect... More

Demo | Tour | References | Pricing


Qhub – Q&A Community and Feedback

Software by OnClick Solutions ltd

Qhub is a web-based solution to allow anybody to build a Q&A website in just a few minutes. Simply choose a Qhub name to build a new Q&A site. Qhub´s help desk app will provide all the back end functionality to allow ... More

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Reviews (1)

899 likes


HelpOnClick – Live Chat Software

Software by OnClick Solutions ltd

Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software. This zhelp desk app helps you to see exactly who is on your website right now and what they do using a real time traffic mon... More

Pricing | Tour | Features

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Reviews (4)

899 likes


Answerbase

Software by Lumin Creative

Answerbase is a community Q&A platform you can easily integrate into your existing website, giving you the ability to effectively engage and support the needs of your visitors while benefiting through increased search en... More

Demo | About | Pricing | Benefits


ManageEngine SupportCenter Plus – Web based customer support

Software by Zoho Corporation

SupportCenter Plus is a web-based CRM application and help desk tool that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a ... More

Features | Demo | Pricing | Free Trial


NetSuite Ecommerce – Web store and Ecommerce Business Software

Software by NetSuite

NetSuite Ecommerce software is the only cloud business management system to help Ecommerce companies and multi-channel retailers run their entire business with one seamless system, from web store to CRM to order manageme... More

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3,229 likes


Desk.com for Salesforce

Software by Desk.com

Desk.com for Salesforce is an AppExchange® help desk app that provides two-way integration between Desk.com and Salesforce*, enabling sales and support teams to share a complete view of the customer. ... More

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Reviews (1)

2,347 likes


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Customer Service Software Directory

Nicereply.com – Better Customer Support

Software by WebSupport

Nicereply is an easy to use tool that allows your customers to rate and comment on emails from you. It's an email feedback and help desk tool, which helps to satisfy customers. Nicereply provides detailed statistics on r... More

Reviews (3)



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LogicBox for CRM

Software by LogicBox Software, Inc.

Your custom, CRM in the Cloud! CRM apps are easy. There are dozens of choices. Getting your web-based CRM application to incorporate your unique upstream and downstream processes is the challenge. You can pay exorbita... More

Reviews (1)



Autotask Pro! – IT Business Management Software Platform

Software by Autotask Corporation

Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers to sell, implement, deliver and bill their services. Thanks to Autotask´s automation and management of your people, projects a... More

Reviews (3)



Service Cloud 2

Software by Salesforce

The Service Cloud 2 is the platform for modern customer service, featuring everything from “knowledge as a service” to Twitter integration. The payoffs to you include more informed agents and customers, plus real-tim... More



Capsule CRM

Software by Zestia

Capsule is an easy CRM tool for small business. It is simple, effective and flexible. Capsule is best used to keep track of the contacts and enterprises you do business with, communications with them, opportunities in t... More

Reviews (2)



iuvoDesk – Help Desk and Social Customer Service

Software by iuvoDesk, Inc.

iuvoDesk is a Help Desk and Social Customer Service that goes beyond the traditional customer service. iuvoDesk helps you handle your customer inquiries and comments in one location. Our customer support platform is web ... More

Reviews (2)



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Really Simple Systems Cloud CRM

Software by Really Simple Systems

Really Simple Systems Cloud CRM is an easy to use but powerful Sales, Marketing and Support CRM system. Get started for for Free with our two user Free Edition! Voted best small business CRM system, best small busines... More

Reviews (2)



Connect2Field – Field Service

Software by Connect2Field

Connect2Field is a field service software for your service business hosted in the cloud. It allows you to schedule work to your staff and dispatch the work to their mobile phone. You can use anything from an Iphone, Wind... More

Reviews (2)



Less Annoying CRM – The easy way to organize your small business

Software by Less Annoying CRM

Less Annoying CRM is built for small businesses who value simplicity, affordability, and excellent customer service. Manage your contacts, leads, notes, calendar, to-do’s and more, all from one simple web app. ... More

Reviews (1)


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Zoho Assist
Zoho Assist provides a simple and straight forward user interface to connect to remote computers any...

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Zoho Support
Zoho Support is a web-based help desk app that provides a systematic, streamlined a...

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Zendesk
Zendesk is the leading cloud-based help desk app and support ticketing system with bu...

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