App comparison

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Issue Tracking Software for Small Business

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk Suite is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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BugHerd logo
4.7
(63)

BugHerd: The Visual Feedback Tool for Websites

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BugHerd is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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VIZOR IT Asset Management logo
4.0
(1)

ITIL Certified IT Service and Asset Management Solution

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VIZOR IT Asset Management is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Halo Service Desk logo
4.9
(7)

Help desk management solution

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Halo Service Desk is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Jira logo
4.4
(13.9K)

Project & Issue Tracking Software - See why we're #1!

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Jira is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

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GitHub logo
4.8
(5.9K)

Social coding & collaborative development platform

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GitHub is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base.

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Wix logo
4.4
(9.4K)

Website builder & business management platform

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Wix is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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ClickUp logo
4.6
(4K)

Project management, task tracking, & professional goal tools

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ClickUp is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Wrike logo
4.3
(2.5K)

Manage your projects from start to finish with Wrike

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Wrike is available for Small Business and offers the following support options: Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum.

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EngageBay CRM logo
4.7
(672)

Integrated sales & marketing software for growing teams

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EngageBay CRM is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

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TeamSupport is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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SolarWinds Service Desk logo
4.6
(570)

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

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JIRA Service Management logo
4.5
(653)

The only ITSM solution built on the Jira platform

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JIRA Service Management is available for Small Business and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Freshservice logo
4.5
(569)

A complete IT service management (ITSM) tool for business

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Freshservice is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support.

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SysAid logo
4.5
(440)

The most advanced AI-powered ITSM platform in the market

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SysAid is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Users also considered
Shortcut logo
4.6
(363)

Project management platform for software development teams

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Shortcut is available for Small Business and offers the following support options: Chat, Email/Help Desk, 24/7 (Live rep).

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Spiceworks logo
4.4
(559)

Server and website monitoring software

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Spiceworks is available for Small Business and offers the following support options: Knowledge Base, Chat, FAQs/Forum.

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Zoho Projects logo
4.4
(489)

Project Management, Collaboration and Bug Tracking

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Zoho Projects is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support.

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Users also considered
Quickbase logo
4.5
(294)

No-code collaborative work and project management platform.

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Quickbase is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support.

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Users also considered
Rollbar logo
4.5
(262)

Full-stack bug and issue tracking for web and mobile apps

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Rollbar is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Users also considered
Salesforce Platform logo
4.3
(314)

Develop enterprise & customer-facing apps

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Salesforce Platform is available for Small Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Phone Support, Knowledge Base.

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