Featured Knowledge Management Apps
  • HappyFox 
     11

    Software by HappyFox Inc

    Help desk + Knowledge Base software to deliver great customer support

  • HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media (soon) and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

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  • Desk.com 
     18

    Software by Salesforce

    Help Desk + Social CRM + Customer Support

  • Desk.com (formerly Assistly) is the all-in-one customer service application for small businesses and fast-growing companies. Desk.com is web-based customer support software made smarter, easier and more affordable. It pulls all your customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver customer wow by email, phone, chat, Twitter, Facebook and more. Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play. For example you can provide social support via Facebook Private Messaging.

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  • Freshservice 
     1

    Software by Freshdesk Inc.

    Online IT Service Desk with a Fresh Twist

  • Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud. Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.

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Knowledge Management App Directory
  • Cloud collaboration spaces 
     4

    Software by TallyFox Social Technologies

    Knowledge, Content & Project Management in the cloud

     
  • Built-in knowledge management with custom content categories and taxonomy makes finding people with specific expertise and related content easy. Clusters provide projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can either stand alone or live inside Knowledge Networks. Set up in 60 seconds without any IT support.

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  • Yammer 
     2

    Software by Yammer

     

     
  • The Enterprise Social Network Yammer is revolutionizing internal corporate communications by bringing together all of a company’s employees inside a private and secure enterprise social network. Although Yammer is as easy to use as consumer products like Facebook or Twitter, its enterprise-grade software is built from the ground up to drive business objectives. Yammer enables users to communicate, collaborate, and share more easily and efficiently than ever before. It reduces the need for meetings, increases communication across silos, surfaces pockets of expertise and connects remote workers. Enterprise Microblogging - Start a conversation, read posts, and actively collaborate with your coworkers in real-time. Files, Links, and Images - Upload and share documents with co-workers, groups, or your entire company. Direct Messaging - Create a private dialog with one or multiple co-workers. Communities - Create communities for working with partners who are outside of your network .

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  • Bloomfire 
     2

    Software by Bloomfire

     

     
  • Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizations. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Start a free trial today at www.bloomfire.com.

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  • MangoSpring Collaboration Suite 
     1

    Software by MangoSpring

    All-in-One Collaboration Suite

     
  • MangoSpring collaboration suite meets all your company's workflow and collaboration needs by integrating enterprise social networking, project collaboration, task management, document management, idea management and event management. The goal of this application to enable your employees to stay on top of what matters most and therefore make smarter decisions

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  • IdeaScale.com 
     1

    Software by IdeaScale

    cloud-based idea management for your organization or customers

     
  • IdeaScale is an intuitive and powerful solution for the collection of feedback and ideas. Based on the principles of crowdsourcing, members of IdeaScale communities contribute ideas and then vote those ideas up and down in an engaging process that allows the best submissions to bubble to the top. IdeaScale was designed to be used by everyone--from government agencies to SMBs to worldwide Enterprise organizations.

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  • Crowdbase 
     0

    Software by Crowdbase

    The next generation knowledge base

     
  • Crowdbase is the single app you need to centralize, share and find your company's knowledge, all in one private and secure environment. Whether you're looking to centralize articles, links, files or questions, Crowdbase will allow you to share in a breeze, find instantly, stay in the know, and more importantly...save time! You can also let knowledge come to you by connecting relevant RSS feeds, Twitter accounts and hashtags as well as web searches. Connecting all your knowledge sources at one place really ease the process of monitoring your industry, market, customers and competitors, and turns this process into a team effort.

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  • HelpMaster 
     0

    Software by PRD Software

    Helpdesk, service desk and customer support software

     
  • New version 14 now available! (Jan 2014) Even better email automation and autoresponders + much more. HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so much more into a single product suite. Priced to be affordable, and packed with features that scale to any size business. HelpMaster is specifically designed for use in helpdesk, service desk, complaints management, facilities management, business processes tracking, workflow automation, email response management and web self-service. For small businesses looking for a system to log, track and manage the daily issues affecting your business, HelpMaster has everything you need now, with plenty of headroom to grow into. For businesses looking for an ITSM solution that can be aligned with the principles of ITIL and other service management frameworks, you'll find HelpMaster to be an intelligently designed and powerful tool.

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  • Atlassian Integration Connectors 
     0

    Software by AppFusions

    Bringing it together!

     
  • AppFusions creates Atlassian system and application integrations and connectors for collaboration, business process, and document management systems used in small-to-large Enterprises. AppFusions connectors for Atlasian JIRA, Confluence, Crowd, etc. integrate directly with: * Alfresco DMS * Jive * IBM Connections and IBM Sametime * Google (Google Docs, Google Analytics, Google Apps) * Dropbox * Box * iRise Simulations * UserVoice Feedback and Helpdesk * LingoTek Enterprise translations * Webtrends Analytics * and more in the hopper! AppFusions also has developed application plugins such as: * CFR Part 11 Compliance E-Signatures for JIRA * Enterprise Directory and Org Chart for Confluence * SharpView PDF File Viewer for Confluence * MindMapIt for Confluence Please see our Website and email info [at] appfusions [dot] com for full-function trial keys.

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  • Acobot Email Automation 
     0

    Software by Acobot

    Turn more email inquires into sales

     
  • Acobot automatically learns when you or your team members send emails. Then she sends instant answers to customers' inbox when they email you. She also helps you answer emails better and faster by drafting the email replies for you.

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  • CorpAcademy 
     0

    Software by Classroom.tv, Inc.

    Deliver on-demand online training and teaching

     
  • CorpAcademy is a cloud-based, learning management system that helps companies deliver their online training, allowing them to be more engaging and cost-effective through guided and automatically assessed video lectures. With CorpAcademy, companies can reach all their employees, sometimes spread in multiple geographical locations, with a standardized teaching and training method. Inspired by recent trends on delivering educational content online, CorpAcademy provides employees with access to a modern educational SaaS, facilitating the creation of organized and personalized classes, a social platform to interact with peers, and an analytics engine providing the necessary feedback to track progress.

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  • PIEmatrix 
     0

    Software by PIEmatrix

     

     
  • PIEmatrix is a cloud-based platform for getting project and process work done smarter and faster. Define, execute, and govern your processes within projects, procedures, and best practice standards in real-time. The visual dashboard provides real-time progress and compliance. All team members and stakeholders can collaborate from anywhere in the world.

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  • Elucidat 
     0

    Software by Elucidat

    Mobile E-learning delivered in minutes. Now anyone can deliver incredible E-learning. Fast.

     
  • Elucidat allows you to deliver brilliant Mobile E-learning. Adapt your content for different screens - Desktop, Tablet, Mobile. Encourage your learners with Gamification, scorecards and incredible interactive lesson types. Deliver your course with the power of the cloud, online or as an App, through your LMS or just invite your learners by email..

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  • careerpassport Recruit 
     1

    Software by Careerpassport Limited

    Gets the Job done!

     
  • careerpassport is an innovative recruitment management system(RMS) using modern web technology to organize and minimize the complexities encountered by organisations and candidates when interacting with each other. It is a web based applicant tracking system (ATS) that provides the means through which employers, agencies and career seekers can interact in a secure and completely confidential environment. Employers use careerpassport.eu to centralise their recruitment process, automate shortlisting, search in applicants' profiles and CVs while recording notes and interview reports. Job seekers benefit from having a profile, that can also be imported from LinkedIn, which can be used with all the employers using careerpassport as their recruitment management system (RMS). Furthermore, careerpassport can be rapidly deployed and seamlessly plugged on to the employer's corporate site. careerpassport helps employers reduce the time and cost to recruit.

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  • Knoodle Knowledge Sharing Platform 
     0

    Software by Knoodle

    Knowledge Sharing Easy Across Your Organization

     
  • ** THE SERVICE HAS BEEN SHUT DOWN ON MAY,7 2013 ** Knoodle is a social knowledge sharing platform.

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  • GrexIt 
     0

    Software by GrexIt Software

    Smart Public/Shared Folders for Google Apps email.

     
  • GrexIt is Smart Public/Shared Folders for Google Apps email - - easily add email conversations to GrexIt from your Google Apps email inbox. You can easily organize and control access of conversations added to the public folder. GrexIt helps you and your colleagues add useful email conversations to a shared repository/knowledge base, so that your team can: -Find stuff easily -Never lose or re-invent knowledge again You can easily add the following to GrexIt from your email inboxes and create a powerful shared knowledge base built completely out of email: - Email discussions with important information - Discussions with Sales Leads - Discussions with Job Applicants - Support Requests and Questions from your clients You can also easily control access of conversations in GrexIt using the Shared Labels feature.

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What is Knowledge Management Software?

Knowledge Management Software is a subset of Enterprise content management software and which contains a range of software that specialises in the way information is collected, stored and/or accessed. It is used to locate, capture and share Information within a team.

Knowledge Management Software Comparison

Use GetApp to find the best knowledge management software and services for your needs. Our intuitive directory allows you to make an easy online knowledge management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.



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