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Featured Knowledge Management Apps

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  KronoDesk 

  Software by Inflectra Corporation

  Take Your Customer Support to the Next Level

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  Are you drowning in customer emails and support tickets? Are you struggling to keep up your customers needs? Do you wish you could improve customer satisfaction while at the same time reducing your support costs? KronoDesk™ is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.

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  FileHold 

  4.5

   4

  Software by FileHold

  Document Management Software

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  FileHold document management software system is easy to install, and easy to use. The software licensing, implementation and support packages are affordable for small to large organizations. FileHold can convert intellectual property into a secure organized electronic library. The software reduces time taken searching for information, decreases paper storage costs, while increasing worker collaboration and workflow efficiency across the entire organization. “Go Paperless”, “Go Green” with FileHold document management software.

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Knowledge Management App Directory

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  Acobot Email Automation 

  Software by Acobot

  Turn more email inquires into sales

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  Acobot automatically learns when you or your team members send emails. Then she sends instant answers to customers' inbox when they email you. She also helps you answer emails better and faster by drafting the email replies for you.

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  HelpMaster 

  Software by PRD Software

  Helpdesk, service desk and customer support software

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  HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so much more into a single product suite. Priced to be affordable, and packed with features that scale to any size business. HelpMaster is specifically designed for use in helpdesk, service desk, complaints management, facilities management, business processes tracking, workflow automation, email response management and web self-service. For small businesses looking for a system to log, track and manage the daily issues affecting your business, HelpMaster has everything you need now, with plenty of headroom to grow into. For businesses looking for an ITSM solution that can be aligned with the principles of ITIL and other service management frameworks, you'll find HelpMaster to be an intelligently designed and powerful tool. Built on the strength of feedback from thousands of users around the world, HelpMaster is the most flexible, template helpdesk system on the market.

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  e-ServiceSuite 

  Software by Buoyant Solutions, Inc.

   

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  e-ServiceSuite .., ITSM/BSM Business Solution Incident Management - Request Fulfillment - Problem Management - Change Management - Service Level Management - Configuration Management (CMDB) - Knowledge Management - Capacity Management - Availability Management - Service Catalog - Release & Deployment Management - Financial Management - Service Portfolio Management - Service Evaluation (Survey) Management - Approval Management - Event Driven Notifications - Business Time Driven Escalations

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What is Knowledge Management Software?

Knowledge Management Software is a subset of Enterprise content management software and which contains a range of software that specialises in the way information is collected, stored and/or accessed. It is used to locate, capture and share Information within a team.

Knowledge Management Software Comparison

Use GetApp to find the best knowledge management software and services for your needs. Our intuitive directory allows you to make an easy online knowledge management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.