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Open API Customer Service Software

See also: Ticket Management, Customer Support Platforms, Online CRM Apps, Small Business CRM, Support Services Vendors, Online Feedback Management, Call Center Apps, Web-based Social CRM

Showing 1-25 of 29

 

Featured Open API Customer Service Software

Desk.com – Help Desk + Social CRM + Customer Support

Software by Desk.com

Desk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handl... More

Tour | Pricing | References

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Reviews (10)

2,347 likes


Zendesk – Help Desk Software & Customer Support Ticket System

Software by Zendesk

Zendesk is the leading cloud-based help desk app and support ticketing system with built-in community and knowledge base features. Founded in 2007, Zendesk was built on the idea that providing awesome customer support s... More

Free Trial | Pricing | Tour | References

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Reviews (3)

3,931 likes


Freshdesk – Helpdesk + Social Customer Support

Software by Freshdesk Inc.

Freshdesk brings together into one help desk tool all your conversations with customers, be it over Email, phone, the web and chat or even conversations over social channels like Facebook and Twitter. It provides a lot o... More

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Reviews (4)

383 likes


TeamSupport – Help Desk and Customer Support

Software by TeamSupport.com

TeamSupport is an enterprise class customer support management and help desk app designed for B2B technology companies and for institutions offering internal support. We help companies excel at managing their Customer Su... More

Pricing | Features | Documentation | Free Trial

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Reviews (11)

60 likes


Help Scout – Simple Email Help Desk

Software by Help Scout

Help Scout is the world's first invisible help desk, meaning your customers never know it's there. We give you all the scale of an enterprise help desk, but with the personal touch of email. Since there are no customer-f... More

Pricing | References | Documentation | Sign Up


ManageEngine ServiceDesk Plus – Help Desk software and Asset Management Tool

Software by Zoho Corporation

ManageEngine ServiceDesk Plus is one of the best help desk software and asset management tool you can probably find. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effect... More

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Customer Service Software Directory

Nicereply.com – Better Customer Support

Software by WebSupport

Nicereply is an easy to use tool that allows your customers to rate and comment on emails from you. It's an email feedback and help desk tool, which helps to satisfy customers. Nicereply provides detailed statistics on r... More

Reviews (3)



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Autotask Pro! – IT Business Management Software Platform

Software by Autotask Corporation

Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers to sell, implement, deliver and bill their services. Thanks to Autotask´s automation and management of your people, projects a... More

Reviews (3)



ServiceSidekick – Online CRM for the Service Industry

Software by ServiceSidekick

ServiceSidekick is an web-based CRM application for the service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, calendar management, mobile access, invoic... More

Reviews (2)



Capsule CRM

Software by Zestia

Capsule is an easy CRM tool for small business. It is simple, effective and flexible. Capsule is best used to keep track of the contacts and enterprises you do business with, communications with them, opportunities in t... More

Reviews (2)



Connect2Field – Field Service

Software by Connect2Field

Connect2Field is a field service software for your service business hosted in the cloud. It allows you to schedule work to your staff and dispatch the work to their mobile phone. You can use anything from an Iphone, Wind... More

Reviews (2)



WSS Knowledge Base Manager Pro

Software by WebSite-Scripts Inc.

Improve your customer support, instantly! With WSS Knowledge Base, you can add powerful, searchable knowledge base to your website in minutes. WSS KnowledgeBase innovative features will help you to drastically reduce in-... More

Reviews (1)



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iHelpDesk

Software by ihelpdesk.com

iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.... More

Reviews (2)



Shoutlet – Social CRM

Software by Shoutlet, Inc.

Shoutlet Social CRM helps you to create, manage, and measure all of your social media marketing communication with one powerful but intuitive tool. - Social Network Management - Social CRM - Measurement and Analytic... More

Reviews (1)



eStreamDesk Helpdesk

Software by eStreamDesk

Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a ... More

Reviews (3)



Feng Office – Project Management Software

Software by Secure Data

Feng Office is an online Software that that enables businesses to do Project Management, Client Relationship Management, Billing, Financing and more. Additional features help you efficiently run your Professional Service... More



Issue Tracking

Software by Elementool

Elementool Issue Tracking is a web-based issue tracker that allows your team to track issues/bugs collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you t... More

Reviews (1)



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Nimble – Social CRM

Software by Nimble

Nimble not only manages your existing contacts, it allows you to quickly identify business critical individuals from the most popular social networks and import them with ease. Easily connect all of your contacts, cal... More

Reviews (1)



Help Desk

Software by Elementool Inc.

Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time an... More



SmartSupport – a unified knowledge base and community forum solution.

Software by Safeharbor Knowldge Solutions

SmartSupport is a knowledge management platform that unifies knowledge base, community forums, and help desk features into one. SmartSupport’s innovative features will help you to drastically reduce in-bound customer s... More



icomplete.com CRM

Software by icomplete limited

The World’s Simplest Small Business Tools Business Applications • Customer database - CRM • eMarketing (email and SMS) Telephony • VoIP telecoms – Phone, Fax, Conference Numbers • Auto receptionist ... More

Reviews (6)



Ogogo Apps

Software by Ogogo

Ogogo Apps combines simple nnline CRM, easy contact management and file and document management capabilities into one single, simple application. Ogogo Apps enable you to collaborate with your team and customers and is a... More



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Save time & costly mistakes.
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InterWeave Credit Card and ACH Processing Gateway

Software by Integration Technologies, Inc.

Connecting a CRM application or Web site to the payment processing networks is exceptionally difficult and typically beyond the expertise and technical resources of most online customers. Instead, customers can easily in... More



SurveyGizmo

Software by Widgix, LLC

SurveyGizmo is the online survey tool for new business. Rich in features and with an honest price, SurveyGizmo is ideal for the feature-focused marketers, researchers and educators. Whether you are doing simple surveys, ... More

Reviews (2)



InterWeave Salesforce.com integration with Quickbooks

Software by Integration Technologies, Inc.

InterWeave Smart Solutions deliver complete configurable Solutions to integrate today's popular business applications; you configure, test, run. An alternative to inefficient program and consultant-based approaches, our ... More

Reviews (2)


Showing 1-25 of 29

 

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Zoho Assist
Zoho Assist provides a simple and straight forward user interface to connect to remote computers any...

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Zoho Support
Zoho Support is a web-based help desk app that provides a systematic, streamlined a...

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Zendesk
Zendesk is the leading cloud-based help desk app and support ticketing system with bu...

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