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Open API Help Desk and Ticket Management Software

See also: Cloud Customer Service, Customer Support, Support Services Vendors, Call Center Applications, Feedback Management Companies, Issue Tracking Systems, Small Business IT Asset Management, Social CRM Vendors

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Featured Open API Help Desk and Ticket Management Software

Desk.com – Help Desk + Social CRM + Customer Support

Software by Desk.com

Desk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handl... More

Tour | Pricing | References

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Reviews (10)

2,347 likes


Zendesk – Help Desk Software & Customer Support Ticket System

Software by Zendesk

Zendesk is the leading cloud-based help desk app and support ticketing system with built-in community and knowledge base features. Founded in 2007, Zendesk was built on the idea that providing awesome customer support s... More

Free Trial | Pricing | Tour | References

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Reviews (3)

3,931 likes


Freshdesk – Helpdesk + Social Customer Support

Software by Freshdesk Inc.

Freshdesk brings together into one help desk tool all your conversations with customers, be it over Email, phone, the web and chat or even conversations over social channels like Facebook and Twitter. It provides a lot o... More

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Reviews (4)

383 likes


TeamSupport – Help Desk and Customer Support

Software by TeamSupport.com

TeamSupport is an enterprise class customer support management and help desk app designed for B2B technology companies and for institutions offering internal support. We help companies excel at managing their Customer Su... More

Pricing | Features | Documentation | Free Trial

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Reviews (11)

60 likes


Help Scout – Simple Email Help Desk

Software by Help Scout

Help Scout is the world's first invisible help desk, meaning your customers never know it's there. We give you all the scale of an enterprise help desk, but with the personal touch of email. Since there are no customer-f... More

Pricing | References | Documentation | Sign Up


ManageEngine ServiceDesk Plus – Help Desk software and Asset Management Tool

Software by Zoho Corporation

ManageEngine ServiceDesk Plus is one of the best help desk software and asset management tool you can probably find. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effect... More

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CMDB Cloud – Cloud IT Service Management Tool

Software by CMDB Cloud

Manage your IT services through our powerful help desk tool, including instant cloud server monitoring, and an ITIL compliant CMDB framework. Visualize app-level dependencies and keep track of your IT inventory with disc... More

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Desk.com for Google Apps

Software by Desk.com

Desk.com for Google Apps is Google's featured help desk app providing an all-in-one tool for traditional and social service and support. All your customer interactions from different channels such as email, chat, ph... More

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Reviews (1)

2,347 likes


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Help Desk and Ticket Management Software Directory

Nicereply.com – Better Customer Support

Software by WebSupport

Nicereply is an easy to use tool that allows your customers to rate and comment on emails from you. It's an email feedback and help desk tool, which helps to satisfy customers. Nicereply provides detailed statistics on r... More

Reviews (3)



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Autotask Pro! – IT Business Management Software Platform

Software by Autotask Corporation

Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers to sell, implement, deliver and bill their services. Thanks to Autotask“s automation and management of your people, projects a... More

Reviews (3)



WSS Knowledge Base Manager Pro

Software by WebSite-Scripts Inc.

Improve your customer support, instantly! With WSS Knowledge Base, you can add powerful, searchable knowledge base to your website in minutes. WSS KnowledgeBase innovative features will help you to drastically reduce in-... More

Reviews (1)



iHelpDesk

Software by ihelpdesk.com

iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.... More

Reviews (2)



eStreamDesk Helpdesk

Software by eStreamDesk

Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a ... More

Reviews (3)



Issue Tracking

Software by Elementool

Elementool Issue Tracking is a web-based issue tracker that allows your team to track issues/bugs collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you t... More

Reviews (1)



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Help Desk

Software by Elementool Inc.

Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time an... More



SmartSupport – a unified knowledge base and community forum solution.

Software by Safeharbor Knowldge Solutions

SmartSupport is a knowledge management platform that unifies knowledge base, community forums, and help desk features into one. SmartSupport’s innovative features will help you to drastically reduce in-bound customer s... More



Service-now.com

Software by Service-now.com

A modern SaaS application for enterprise IT service management. ... More



KeyStone OnDemand

Software by KeyStone OnDemand

KeyStone OnDemand is a training platform that merges the best Learning Management System (LMS), Knowledge Base and Self-Service features into a Software-as-a-Service (SaaS) platform to increase user adoption, loyalty and... More



IT Asset Management

Software by SAManage

SAManage is a leading global provider of SaaS-based IT management solutions which empower organizations in North America to simplify the management of IT assets, gain better control, reduce IT costs, eliminate risks, and... More



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Save time & costly mistakes.
Free expert guidance to identify the best software for your needs.

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World Smart

Software by PanTerra Networks

- PanTerra Networks is the leading provider of cloud-based unified communications Software-as-a-Service (SaaS) solutions for small and medium sized enterprises. - PanTerra provides unified communication services for u... More



SAManage

Software by SAManage

SAManage is a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software assets, organize software licenses and IT contracts, and detect risks and license compliance ga... More



IT Service Management

Software by SAManage

SAManage provides multi-tenant SaaS-based IT management solutions that help organizations in North America better control their IT inventory, organize licenses and contracts, detect risks and license compliance gaps, and... More


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Zoho Support
Zoho Support is a web-based help desk app that provides a systematic, streamlined a...

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Zendesk
Zendesk is the leading cloud-based help desk app and support ticketing system with bu...

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ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is one of the best help desk software and asset manag...

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