Featured Knowledge Management Apps
  • Desk.com 
     18

    Software by Salesforce

    Help Desk + Social CRM + Customer Support

  • Desk.com (formerly Assistly) is the all-in-one customer service application for small businesses and fast-growing companies. Desk.com is web-based customer support software made smarter, easier and more affordable. It pulls all your customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver customer wow by email, phone, chat, Twitter, Facebook and more. Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play. For example you can provide social support via Facebook Private Messaging.

    Learn more about Desk.com →

    Compare    
  • PowerSteering Software 
     2

    Software by Upland Software/PowerSteering

    Drive Results in IT, New Product Development, & Business PMOs

  • PowerSteering combines the robust project and portfolio management (PPM) functionality demanded by global organizations with the cost & speed-to-value benefits of cloud delivery and an unmatched level of flexibility. Easy to use and administer, it enables top-down program & portfolio management without requiring granular task & resource tracking, and provides class-leading analytic and financial tracking capabilities.

    Learn more about PowerSteering Software →

    Compare    
Knowledge Management App Directory
  • Cloud collaboration spaces 
     4

    Software by TallyFox Social Technologies

    Knowledge, Content & Project Management in the cloud

     
  • Built-in knowledge management with custom content categories and taxonomy makes finding people with specific expertise and related content easy. Clusters provide projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can either stand alone or live inside Knowledge Networks. Set up in 60 seconds without any IT support.

    Compare    
  • KronoDesk 
     1

    Software by Inflectra Corporation

    Take Your Customer Support to the Next Level

     
  • Are you drowning in customer emails and support tickets? Are you struggling to keep up your customers needs? Do you wish you could improve customer satisfaction while at the same time reducing your support costs? KronoDesk is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.

    Compare    
  • Bloomfire 
     2

    Software by Bloomfire

     

     
  • Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizations. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Start a free trial today at www.bloomfire.com.

    Compare    
  • Crowdbase 
     0

    Software by Crowdbase

    The next generation knowledge base

     
  • Crowdbase is the single app you need to centralize, share and find your company's knowledge, all in one private and secure environment. Whether you're looking to centralize articles, links, files or questions, Crowdbase will allow you to share in a breeze, find instantly, stay in the know, and more importantly...save time! You can also let knowledge come to you by connecting relevant RSS feeds, Twitter accounts and hashtags as well as web searches. Connecting all your knowledge sources at one place really ease the process of monitoring your industry, market, customers and competitors, and turns this process into a team effort.

    Compare    
  • WSS Knowledge Base Manager Pro 
     1

    Software by WebSite-Scripts Inc.

     

     
  • Improve your customer support, instantly! With WSS Knowledge Base, you can add powerful, searchable knowledge base to your website in minutes. WSS KnowledgeBase innovative features will help you to drastically reduce in-bound customer support, save money and increase customer satisfaction at the same time. Features: Legendary support, Powerful search with NLS, Searchable attachments, LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Multiple users and groups with permissions, Article templates and snippets, Customizable themes, Statistics, Version history, Drafts and autosaving, Backups, Article recovery, SEO tools, Google gears support and Much more. WSS Knowledge Base Software has Web 2.0 interface, fanatically optimized for day to day tasks and is used by top organizations and universities world-wide. You'll Love it, your customers will Love it!

    Compare    
  • Atlassian Confluence 
     0

    Software by Atlassian

    Where work becomes teamwork

     
  • Give your team one place to share, find, and collaborate on information they need to get work done. Give your team Confluence. No email. No meetings. No problem. Discuss ideas, define requirements, report on projects, run retrospectives, publish docs, and so much more.

    Compare    
  • SmartSupport Knowledge Base 
     0

    Software by Safeharbor Knowldge Solutions

    Internal & External Knowledge Base and Forum management platform

     
  • SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!

    Compare    
  • KANA Express 
     0

    Software by KANA Software

    Scalable and affordable omni-channel customer service software for midsize businesses in the cloud

     
  • KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, email, chat, and social interactions, all with an integrated knowledge base. You decide what’s right for you now and for your expansion over time. Its all-in-one design means that all the pieces work together for experiences that are complete, consistent and contextual. KANA Express is a cloud-based, SaaS offering, so it is affordable, implements quickly and scales instantly to handle service peaks and increasing volumes. The KANA Express Agent Experience provides customer service reps with a powerful centralized knowledge base and the ability to interact with customers across multiple channels. The KANA Express Web Experience provides customers with personalized Web self-service access to authorized content in the same knowledge base while giving them ready access to email, phone or Web chat channels.

    Compare    
  • Igloo Software 
     0

    Software by Igloo Software

    An intranet you'll actually like

     
  • Igloo is an intranet you'll actually like. It’s a web-based solution that enables you to share files, give updates, find answers, exchange ideas, manage projects and work better together. That is why world-class companies, such as Deloitte, Harry Winston, IDC and the ATP World Tour, choose Igloo.

    Compare    
  • KeyStone OnDemand 
     0

    Software by KeyStone OnDemand

     

     
  • KeyStone OnDemand is a training platform that merges the best Learning Management System (LMS), Knowledge Base and Self-Service features into a Software-as-a-Service (SaaS) platform to increase user adoption, loyalty and retention of custom applications through training. KeyStone OnDemand is specifically designed for SaaS vendors and app owners to quickly develop training for their end-users. We provide the tools and platform to develop, deliver and track your app training, along with branding and an authentication API to pass users transparently from your app to ours.

    Compare    
  • Acobot Email Automation 
     0

    Software by Acobot

    Turn more email inquires into sales

     
  • Acobot automatically learns when you or your team members send emails. Then she sends instant answers to customers' inbox when they email you. She also helps you answer emails better and faster by drafting the email replies for you.

    Compare    
  • KommandCore 
     0

    Software by KommandCore LLC

     

     
  • Web-based project management tool KommandCore – it’s a workplace which allows you systematic planning of projects by way of lively communication, seeing a live actual image of the project, effectively controlling information flow, and dynamically affecting the progress of the realization of these projects.

    Compare    
  • Planio 
     0

    Software by ROCKET RENTALS GmbH

     

     
  • Planio is an app for online project management. It combines several field-proven features, which perfectly suit the task of planning and running projects. Major features provided are: a ticket system, collaborative file management, role based access control, wikis and forums, a news system, milestones and automatically generated gantt charts and roadmaps.

    Compare    
  • Foresight Intelligence Center 
     0

    Software by Foresight Intelligence

     

     
  • The Foresight Intelligence Center combines data residing in many different places into a highly-interactive dashboard that can be personalized to suit virtually any team member. Because the dashboard updates automatically and pings users when there is an exception, everyone has the most timely, accurate and relevant information so all can focus on running the business. In addition to what any traditional business intelligence solution has, Intelligence Center empowers the enterprise to uncover information not easily found such as correlations between Help Desk volumes and the weather, the price of raw materials and operation schedules, or work-in-progress and employee performance.

    Compare    

Filter this search

Devices supported
Geographies served
Pricing model
Customer types
Platforms
Deployments
Advertisement

Advertisement

Advertisement


What is Knowledge Management Software?

Knowledge Management Software is a subset of Enterprise content management software and which contains a range of software that specialises in the way information is collected, stored and/or accessed. It is used to locate, capture and share Information within a team.

Knowledge Management Software Comparison

Use GetApp to find the best knowledge management software and services for your needs. Our intuitive directory allows you to make an easy online knowledge management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.



Page last modified