Featured Knowledge Management Apps
Software by Inflectra Corporation
Take Your Customer Support to the Next Level
Are you drowning in customer emails and support tickets? Are you struggling to keep up your customers needs? Do you wish you could improve customer satisfaction while at the same time reducing your support costs?
KronoDesk™ is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.
Learn more about KronoDesk →
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Knowledge Management App Directory
Software by WebSite-Scripts Inc.
Improve your customer support, instantly! With WSS Knowledge Base, you can add powerful, searchable knowledge base to your website in minutes. WSS KnowledgeBase innovative features will help you to drastically reduce in-bound customer support, save money and increase customer satisfaction at the same time. Features: Legendary support, Powerful search with NLS, Searchable attachments, LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Multiple users and groups with permissions, Article templates and snippets, Customizable themes, Statistics, Version history, Drafts and autosaving, Backups, Article recovery, SEO tools, Google gears support and Much more. WSS Knowledge Base Software has Web 2.0 interface, fanatically optimized for day to day tasks and is used by top organizations and universities world-wide. You'll Love it, your customers will Love it!
CompareLearn more about WSS Knowledge Base Manager Pro → Software by AppFusions
Bringing it together!
AppFusions creates Atlassian system and application integrations and connectors for collaboration, business process, and document management systems used in small-to-large Enterprises.
AppFusions connectors for Atlasian JIRA, Confluence, Crowd, etc. integrate directly with:
* Alfresco DMS
* Jive
* IBM Connections and IBM Sametime
* Google (Google Docs, Google Analytics, Google Apps)
* Dropbox
* Box
* iRise Simulations
* UserVoice Feedback and Helpdesk
* LingoTek Enterprise translations
* Webtrends Analytics
* and more in the hopper!
AppFusions also has developed application plugins such as:
* CFR Part 11 Compliance E-Signatures for JIRA
* Enterprise Directory and Org Chart for Confluence
* SharpView PDF File Viewer for Confluence
* MindMapIt for Confluence
Please see our Website and email info [at] appfusions [dot] com for full-function trial keys.
CompareLearn more about Atlassian Integration Connectors → Software by CogniDox Limited
CogniDox is a web-based, document management software tool aimed primarily at supporting high-tech product development. It enables better product lifecycle management and knowledge transfer from developers to partners, clients and customers.
CompareLearn more about CogniDox → Software by Acobot
Turn more email inquires into sales
Acobot automatically learns when you or your team members send emails. Then she sends instant answers to customers' inbox when they email you. She also helps you answer emails better and faster by drafting the email replies for you.
CompareLearn more about Acobot Email Automation → Software by Buoyant Solutions, Inc.
e-ServiceSuite .., ITSM/BSM Business Solution
Incident Management - Request Fulfillment - Problem Management - Change Management - Service Level Management - Configuration Management (CMDB) - Knowledge Management - Capacity Management - Availability Management - Service Catalog - Release & Deployment Management -
Financial Management - Service Portfolio Management - Service Evaluation (Survey) Management -
Approval Management - Event Driven Notifications - Business Time Driven Escalations
CompareLearn more about e-ServiceSuite →
What is Knowledge Management Software?
Knowledge Management Software is a subset of Enterprise content management software and which contains a range of software that specialises in the way information is collected, stored and/or accessed. It is used to locate, capture and share Information within a team.
Knowledge Management Software Comparison
Use GetApp to find the best knowledge management software and services for your needs. Our intuitive directory allows you to make an easy online knowledge management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.
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