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Freemium Customer Service Software

See also: Customer Support Applications, Feedback Management Apps, CRM Platforms, Cloud Support Services, Online CRM Products, Small Business Social CRM, Help Desk Tools, Collaboration Tools Tools

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Featured Freemium Customer Service Software

Desk.com – Help Desk + Social CRM + Customer Support

Software by Desk.com

Desk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handl... More

Tour | Pricing | References

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Reviews (10)

2,347 likes


Get Satisfaction – Love Your Customers

Software by Get Satisfaction

Get Satisfaction is a cloud collaboration software that enables you to - Increase revenue from existing customers - Improve customer satisfaction - Capture ideas on how to build better products faster Love your ... More

Free Trial | Tour | References | Pricing

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Reviews (2)

14,625 likes


SurveyTool – Feedback Management Software For Business

Software by SurveyTool

SurveyTool feedback software is a web-based platform for collecting valuable feedback from employees, customers, users, anyone really. SurveyTool offers free professional templates which help you ask the right questions ... More

Pricing | Tour | Contact | About

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Reviews (1)

10 likes


Freshdesk – Helpdesk + Social Customer Support

Software by Freshdesk Inc.

Freshdesk brings together into one help desk tool all your conversations with customers, be it over Email, phone, the web and chat or even conversations over social channels like Facebook and Twitter. It provides a lot o... More

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Reviews (4)

383 likes


Zoho Support – Online Help Desk Software

Software by Zoho Corporation

Zoho Support is a web-based help desk app that provides a systematic, streamlined and quantified manner of addressing troubletickets. Zoho Support provides a customer portal to each customer where the customer can add/co... More

Pricing | Features | Documentation | Free Trial

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Reviews (2)

11,535 likes


Help Scout – Simple Email Help Desk

Software by Help Scout

Help Scout is the world's first invisible help desk, meaning your customers never know it's there. We give you all the scale of an enterprise help desk, but with the personal touch of email. Since there are no customer-f... More

Pricing | References | Documentation | Sign Up


Desk.com for Salesforce

Software by Desk.com

Desk.com for Salesforce is an AppExchange® help desk app that provides two-way integration between Desk.com and Salesforce*, enabling sales and support teams to share a complete view of the customer. ... More

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Reviews (1)

2,347 likes


Zoho Assist

Software by Zoho Corporation

Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe, as long as they are hooked to the internet, even through firewalls and proxies. Once your customer a... More

Documentation | Free Trial | Demo | Features

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Reviews (1)

11,535 likes


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Customer Service Software Directory

Capsule CRM

Software by Zestia

Capsule is an easy CRM tool for small business. It is simple, effective and flexible. Capsule is best used to keep track of the contacts and enterprises you do business with, communications with them, opportunities in t... More

Reviews (2)



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iuvoDesk – Help Desk and Social Customer Service

Software by iuvoDesk, Inc.

iuvoDesk is a Help Desk and Social Customer Service that goes beyond the traditional customer service. iuvoDesk helps you handle your customer inquiries and comments in one location. Our customer support platform is web ... More

Reviews (2)



Really Simple Systems Cloud CRM

Software by Really Simple Systems

Really Simple Systems Cloud CRM is an easy to use but powerful Sales, Marketing and Support CRM system. Get started for for Free with our two user Free Edition! Voted best small business CRM system, best small busines... More

Reviews (2)



eStreamDesk Helpdesk

Software by eStreamDesk

Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a ... More

Reviews (3)



SurveyMonkey

Software by SurveyMonkey

SurveyMonkey is an online survey tool that enables people of all experience levels to create their own surveys quickly and easily. Every day, SurveyMonkey gives thousands of people the feedback they need to make more inf... More



ServiceM8

Software by ServiceM8

ServiceM8 is a hosted application that allows you to manage all facets of a field service delivery business. It will guide you from job quoting (or job estimates) right through to invoicing and payment. You will have rea... More

Reviews (1)



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NeuQs Free Helpdesk

Software by Neustro Consulting

Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professiona... More



MangoSpring Collaboration Suite

Software by MangoSpring

MangoSpring collaboration suite meets all your company's workflow and collaboration needs by integrating enterprise social networking, project collaboration, task management, document management, idea management and even... More

Reviews (1)



Banckle Remote Access

Software by Banckle

Banckle Remote Access is a FREE and secure solution for helpdesk support. Using the most powerful remote desktop accessing and sharing tool, it provides reliable IT help desk support to meet your business needs and also ... More



aitendant

Software by aitendant

aitendant provides people-centered software that manages the continuous activities of sales, service and billing while providing customer self management. A critical point of difference is that aitendant uses a natural ... More



Novi Survey

Software by Novi Systems

Novi Survey is an enterprise web Survey Software consisting of a set of Survey Tools that allow for the creation of sophisticated online surveys and data collection forms. Responses to surveys can be collected by posting... More

Reviews (1)



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Nimble – Social CRM

Software by Nimble

Nimble not only manages your existing contacts, it allows you to quickly identify business critical individuals from the most popular social networks and import them with ease. Easily connect all of your contacts, cal... More

Reviews (1)



Webreep

Software by Deloosh

Webreep is a 100% customizable website feedback tool that enables you to compare key elements of website experience to industry benchmarks. The Webreep customer feedback tool goes beyond traditional web analytics soluti... More

Reviews (2)



VentureBox Assist

Software by VentureBox, Inc.

VentureBox Assist is a customer management tool for service-based businesses. Securely share documents, track history and assign tasks. Assist makes it easy for any size organization to provide professional service.... More

Reviews (3)



"Get Satisfaction" Sync – "Set it & Forget it"

Software by Cazoomi Technology

"Get Satisfaction" Sync integration connects the dots between Constant Contact in under 5 minutes.... More



Remotia Helpdesk

Software by Remotia Inc

Manage helpdesk ticket requests, emails, phone call logs, fax messages from one central system. This way, people within segmented departments can process requests without the hassle and time wasted. Detailed descriptions... More

Reviews (1)



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Save time & costly mistakes.
Free expert guidance to identify the best software for your needs.

Free Advice

Xeesm

Software by Xeesm Corp.

Xeesm is a social address book - allowing you to keep the social sites of all your business and personal friends. In the past you had an address book with street, phone, email - that was one location. Today your contacts... More


Showing 1-25 of 34

 

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Zoho Assist
Zoho Assist provides a simple and straight forward user interface to connect to remote computers any...

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Zoho Support
Zoho Support is a web-based help desk app that provides a systematic, streamlined a...

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Zendesk
Zendesk is the leading cloud-based help desk app and support ticketing system with bu...

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