Freshdesk

Subscription
Credit Card Required

Freshdesk is priced per support agent per month, and has 4 different plans. Sprout - $15 per agent per month (first 3 agents free). Blossom - $19 per agent per month. Garden - $29 per agent per month. Estate - &49 per agent per month.

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FreshdeskCustomer support software that helps you promise, deliver and wow.
Zendesk

Subscription
Credit Card Required

Starter Plan: $1 per agent/month with 3 agents Regular Plan: $25 per agent/month Plus Plan: $59 per agent/month Enterprise Plan: $125 per agent/month For a more information on Enterprise Elite, which is $195 per agent/month, visit http://www.zendesk.com/product/pricing

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ZendeskLeading Cloud-Based Customer Service Software Solution
Desk.com

Subscription
Credit Card Required

Starter Plan $3/month per agent billed annually Standard Plan $30/month per agent billed annually $35/month per agent month-to-month Plus Plan $50/month per agent billed annually $65/month per agent month-to-month

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Desk.comHelp Desk + Social CRM + Customer Support
Zoho Support

Subscription
Credit Card Required

Free for 1 Agent Enterprise $25/Agent/Month Professional $12/Agent/Month

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Zoho SupportCustomer Support and Help Desk Software
HappyFox

Subscription
Credit Card Required

There is a free 30 days trial that requires no swiping of your credit card. You can choose from 3 plans - Mighty, Popular and Young plans that help you solve customer support bottlenecks of different sizes. All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS, Android & Windows phone app.

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HappyFoxHelp desk + Knowledge Base software to deliver great customer support
TeamSupport.com

Subscription
Credit Card Required

Support Desk : $30/month per user* Enterprise: $40/month per user* *with annual or biannual billing Payments may be made monthly, biannually or annually Free trial - no credit card required All plans include unlimited support & training, and no implementation charges

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TeamSupport.comCollaborative Customer Support Software
Kayako

Subscription
Credit Card Required

From $24 per agent/month. OnDemand or OnPremise: total flexibility.

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KayakoThe leading helpdesk. Simple, scalable. Helpdesk Evolved.
Samanage IT Service Desk and Asset Management

Subscription
Credit Card Required

Contact Samanage for pricing depending on your needs

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Samanage IT Service Desk and Asset ManagementIT service desk and asset management
UserVoice

Subscription
Credit Card Required

Prices range from free to $95/mo per company user.

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UserVoiceCustomer engagement infrastructure for operational excellence
Salesforce Sales Cloud

Subscription
Credit Card Required

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Salesforce Sales CloudThe world's #1 sales and CRM application
KronoDesk

Subscription
Credit Card Required

Our on-premise edition comes with a perpectual license and is priced by number of support agent users, starting at $79.99 for unlimited end users and 1-support agent. Our SaaS edition is also priced by number of support agent users, starting at $19.99 / support agent / month, with increasing discounts for more support agents.

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KronoDeskTake Your Customer Support to the Next Level
Answerbase

Subscription
Credit Card Required

Answerbase offers a free trial as you get a feel for the service and has pricing tiers that will satisfy any level of client. Whether you are a startup website or blog or one of the most well trafficked sites in the world....we can serve you. With pricing starting at $19 per month, take a look at our available tiers today to see which one fits your needs.

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AnswerbaseAdd Q&A to Your Site in Just Minutes
Cayzu Help Desk

Subscription
Credit Card Required

First 3 agents on our SOLO plan are 100% FREE forever. Cayzu's Premium plans include: Pro - $12 per agent per month (limited time offer) Freedom - $99 per month for UNLIMITED agents

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Cayzu Help DeskCayzu. Simple. Affordable. Helpdesk Solution.
HelpOnClick Live Chat Software

Subscription
Credit Card Required

HelpOnClick offer several pricing plans to choose from, based on your budget and needs, starting from $19 per month and going down to $10 per seat/month for multiple agents accounts. Discounts for quarterly and annual billing cycles are available. No credit card required for the 14-day free trial. 40% DISCOUNT ON YEARLY PAYMENT CYCLE! Get a 15-seat account only for $6/seat!

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HelpOnClick Live Chat SoftwareLive Chat Software
Deskero

Subscription
Credit Card Required

$15 per agent/month for Social plan, designed for social media managers $38 per agent/month for Business plan, for professional business use, with live chat $78 per agent/month for Power plan, for advanced ticket system features, with live chat Also offers a completely free plan that’s perfect for non-professionals

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DeskeroThe social customer care
Communifire

Subscription
Credit Card Required

Limited user plans, unlimited user plans, self-hosted, and source code licensing available. Plans start at $49 / month.

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CommunifireEnterprise Social Collaboration Software
Casengo

Subscription
Credit Card Required

FREE: €0 (3 users). BASIC: €9 per month (+all channels). PREMIUM: €19 per month per user (+unlimited). ENTERPRISE: €44 per month per user (+multi brand).

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CasengoCustomer Support Software for Live Chat, Email and Twitter
PHC FX

Subscription
Credit Card Required

Choose an annual plan or pay on a monthly basis. Your subscription comes with unlimited data, training and step by step manuals, regular upgrades, backups and a lot more!

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PHC FXPHC FX is a complete business solution, 100% online.
Zoho Assist

Subscription
Credit Card Required

Free Version: Allows remote control, two-way screen sharing, chat and supports multi-monitor setup. Can be used for every day support needs of SMBs. Free Trial (30-days): Fully functional with all features of professional edition. Subscription: $12 /month (or) $115 / year. Rate multiplies accordingly for each additional technician.

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Zoho AssistRemote support. Simpler. Faster.
ManageEngine ServiceDesk Plus

Subscription
Credit Card Required

Free 30 day trial. Pricing starts at $495. ServiceDesk Plus Standard Edition Is Now Free, No Restrictions!

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ManageEngine ServiceDesk PlusHelp Desk software and Asset Management Tool
ManageEngine SupportCenter Plus

Subscription
Credit Card Required

Starts from $495

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ManageEngine SupportCenter PlusWeb based customer support
Desk.com for Google Apps

Subscription
Credit Card Required

First Agent is always free $1/hour for flex (part-time) agents $49/month for additional full-time agents

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Desk.com for Google AppsIT Management
Zoho Survey

Subscription
Credit Card Required

Free Edition - Create unlimited surveys, 15 questions & 150 responses per Survey. Standard Edition- unlimited surveys, unlimited questions & 2000 responses per month ( 5$ per 100 additional responses) Professional Edition - Unlimited Surveys , Questions & Responses.

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Zoho SurveyUnlimited Online Surveys for Free - Zoho Survey
Salesforce 1 Service Cloud

Subscription
Credit Card Required

PROFESSIONAL Basic service and support for any size team $65/ user/ month ENTERPRISE Service for the enterprise $135/ user/ month PERFORMANCE Scale and align CRM across service and sales $300/ user/ month

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Salesforce 1 Service CloudCustomer Service Software & Support Software Service Cloud
Reamaze Cloud Helpdesk

Subscription
Credit Card Required

We support educational, non-profit, and charity institutions with discounts. Please contact us for more information.

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Reamaze Cloud HelpdeskCustomer support made amazing. Lightweight helpdesk for all.

Subscription Customer Support Software


We want to make sure that you get the right app for your business which includes choosing the most comfortable pricing and payment plans. Each of these Customer Support software include a Subscription pricing model, so you are only comparing the business software and payment model that's right for your team.

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Customer Support Reviews


Ben Puzzuoli reviewed

Cayzu Help Desk

"If it didn't think it rocked I wouldn't have joined!"

  24th of July 11:30


Kasper Spiro reviewed

Casengo

"Casengo helps us to manage the flow of prospects inquiries"

  11th of July 09:53


Pierre Clouthier reviewed

Zendesk

"Zendesk makes support fun"

  16th of April 16:33


Dejana Bajic reviewed

UserVoice

"Every Product Manager's must-have!"

  14th of April 11:54


Mayukh Gon reviewed

HappyFox

"Clean and simple customer support system"

  4th of April 02:09





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