Freshdesk

Subscription
Credit Card Required

Freshdesk is priced per support agent per month, and has 4 different plans. Sprout - $15 per agent per month (first 3 agents free). Blossom - $16 per agent per month. Garden - $25 per agent per month. Estate - $40 per agent per month. Forest - $70 per agent per month.

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FreshdeskCustomer support, helpdesk software
Zendesk

Subscription
Credit Card Required

Starter Plan: $1 per agent/month with 3 agents Regular Plan: $25 per agent/month Plus Plan: $59 per agent/month Enterprise Plan: $125 per agent/month For a more information on Enterprise Elite, which is $195 per agent/month, visit http://www.zendesk.com/product/pricing

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ZendeskCloud customer service software
Desk.com

Subscription
Credit Card Required

Starting from: $3.00/month Pricing model: Subscription Free Trial: Available (No Credit Card required) Starter Plan $3/month per agent billed annually Standard Plan $30/month per agent billed annually $35/month per agent month-to-month *Plus Plan $50/month per agent billed annually $65/month per agent month-to-month *most popular

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Desk.comOnline customer service software
HappyFox

Subscription
Credit Card Required

There is a free 30 days trial that requires no swiping of your credit card. You can choose from 3 plans - Mighty, Popular and Young plans that help you solve customer support bottlenecks of different sizes. All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS, Android & Windows phone app.

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HappyFoxHelpdesk, customer support software
TeamSupport.com

Subscription
Credit Card Required

Support Desk : $30/month per user* Enterprise: $40/month per user* *with annual or biannual billing Payments may be made monthly, biannually or annually Free trial - no credit card required All plans include unlimited support & training, and no implementation charges

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TeamSupport.comCollaborative Customer Support Software
Kayako

Subscription
Credit Card Required

From $24 per agent/month. OnDemand or OnPremise: total flexibility.

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KayakoHelpdesk/ customer service software
UserVoice

Subscription
Credit Card Required

Prices range from free to $95/mo per company user.

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UserVoiceCustomer engagement infrastructure for operational excellence
Zoho Assist

Subscription
Credit Card Required

Free Version: Allows remote control, two-way screen sharing, chat and supports multi-monitor setup. Can be used for every day support needs of SMBs. Free Trial (30-days): Fully functional with all features of professional edition. Subscription: $12 /month (or) $115 / year. Rate multiplies accordingly for each additional technician.

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Zoho AssistRemote support. Simpler. Faster.
ITSM 365

Subscription
Credit Card Required

For a quick start - choose Lite plan: $24,9 per agent/month - all features included For customizable - choose Standard plan: $75 per agent/month, visit http://itsm365.ru/landing/#lower-contents - 14 days free trial - No fees for self-service portal - min 5 agents pack, billed monthly

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ITSM 365100% customizable Service Desk for any business small or large
Salesforce Sales Cloud

Subscription
Credit Card Required

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Salesforce Sales CloudCloud-based CRM & sales automation
Salesforce 1 Service Cloud

Subscription
Credit Card Required

PROFESSIONAL Basic service and support for any size team $65/ user/ month ENTERPRISE Service for the enterprise $135/ user/ month PERFORMANCE Scale and align CRM across service and sales $300/ user/ month

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Salesforce 1 Service CloudSalesforce1 customer service app
HelpGizmo

Subscription
Credit Card Required

Pricing ranges from $29 to $299 per month. There is a 10% discount for purchasing an annual account. Nonprofit customers get 25% off any annual account. Customized plans and solutions available - just ask!

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HelpGizmoKnowledgebase and documentation app
Help Scout

Subscription
Credit Card Required

Help Scout costs $15/user/month. There are no pricing tiers or customization fees. We also have a great free forever plan that includes up to 3 users, 1 mailbox and unlimited emails. Outstanding customer support (email, chat, phone) for all customers, including users on free plan.

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Help ScoutWeb-based help desk designed for a great customer experience
CorvisaOne Contact Center Suite

Subscription
Credit Card Required

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CorvisaOne Contact Center SuiteCustomer Management
Zoho Survey

Subscription
Credit Card Required

Free Edition - Create unlimited surveys, 15 questions & 150 responses per Survey. Standard Edition- unlimited surveys, unlimited questions & 2000 responses per month ( 5$ per 100 additional responses) Professional Edition - Unlimited Surveys , Questions & Responses.

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Zoho SurveyFree unlimited online surveys tools
Answerbase

Subscription
Credit Card Required

Answerbase offers a free trial as you get a feel for the service and has pricing tiers that will satisfy any level of client. Whether you are a startup website or blog or one of the most well trafficked sites in the world....we can serve you. With pricing starting at $19 per month, take a look at our available tiers today to see which one fits your needs.

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AnswerbaseAdd Q&A to Your Site in Just Minutes
inContact Contact Center Software

Subscription
Credit Card Required

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inContact Contact Center SoftwareContact center software with IVR
Agendize Online Appointment Scheduling Software

Subscription
Credit Card Required

FREEMIUM No credit card 1 user 10 appointments STARTER $50/month 1 user 1 location PRO $75/month 3 users 2 locations PREMIER $195/month 10 users and more* 5 locations

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Agendize Online Appointment Scheduling Software Get bookings with a simple, flexible and mobile tool.
Zoho Support

Subscription
Credit Card Required

Free for 1 Agent Enterprise $25/Agent/Month Professional $12/Agent/Month

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Zoho SupportCustomer support help desk software
Communifire

Subscription
Credit Card Required

Limited user plans, unlimited user plans, self-hosted, and source code licensing available. Plans start at $49 / month.

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CommunifireEnterprise Social Collaboration Software
ManageEngine ServiceDesk Plus

Subscription
Credit Card Required

Free 30 day trial. Pricing starts at $495. ServiceDesk Plus Standard Edition Is Now Free, No Restrictions!

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ManageEngine ServiceDesk PlusHelp Desk software and Asset Management Tool
Casengo

Subscription
Credit Card Required

FREE: €0 (3 users). BASIC: €9 per month (+all channels). PREMIUM: €19 per month per user (+unlimited). ENTERPRISE: €44 per month per user (+multi brand).

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CasengoCustomer Support Software for Live Chat, Email and Twitter
HelpOnClick Live Chat Software

Subscription
Credit Card Required

HelpOnClick offer several pricing plans to choose from, based on your budget and needs, starting from $19 per month and going down to $10 per seat/month for multiple agents accounts. Discounts for quarterly and annual billing cycles are available. No credit card required for the 14-day free trial. 40% DISCOUNT ON YEARLY PAYMENT CYCLE! Get a 15-seat account only for $6/seat!

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HelpOnClick Live Chat SoftwareLive Chat Software
Vision Helpdesk

Subscription
Credit Card Required

We offer Vision Helpdesk in two models A) Vision Helpdesk Hosted License (i.e Hosted on our cloud server) 1) Lite Plan -- $29.00 per month and if purchased annual its $24.00 Unlimited Staff, Tickets, Clients B) Vision Helpdesk Download License (i.e Hosted on clients server) 1) Lite Plan -- $599.00 one time Unlimited Staff, Tickets, Clients You can manage support for multiple companies

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Vision HelpdeskMulti Channel and Multi Company Help Desk Software
Deskero

Subscription
Credit Card Required

$15 per agent/month for Social plan, designed for social media managers $38 per agent/month for Business plan, for professional business use, with live chat $78 per agent/month for Power plan, for advanced ticket system features, with live chat Also offers a completely free plan that’s perfect for non-professionals

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DeskeroThe social customer care

Subscription Customer Support Software


We want to make sure that you get the right app for your business which includes choosing the most comfortable pricing and payment plans. Each of these Customer Support software include a Subscription pricing model, so you are only comparing the business software and payment model that's right for your team.

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Customer Support Reviews


Ryan Davis reviewed

Vision Helpdesk

"Affordable Helpdesk Solution with all the fruit of the big players,"

  26th of August 04:12


Ben Wilson reviewed

TeamSupport.com

"Using Team Support Daily/Monthly"

  8th of August 22:31


Kasper Spiro reviewed

Casengo

"Casengo helps us to manage the flow of prospects inquiries"

  11th of July 09:53


Aleta Hubbell reviewed

HelpGizmo

"Perfect Tool for Training Manual"

  23rd of June 15:37


Pierre Clouthier reviewed

Zendesk

"Zendesk makes support fun"

  16th of April 16:33


Dejana Bajic reviewed

UserVoice

"Every Product Manager's must-have!"

  14th of April 11:54


Mayukh Gon reviewed

HappyFox

"Clean and simple customer support system"

  4th of April 02:09





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