Freshdesk

Subscription
Credit Card Required

Freshdesk is priced per support agent per month, and has 4 different plans. Sprout - $15 per agent per month (first 3 agents free). Blossom - $16 per agent per month. Garden - $25 per agent per month. Estate - $40 per agent per month. Forest - $70 per agent per month.

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FreshdeskCustomer support, helpdesk software
Desk.com

Subscription
Credit Card Required

Starting from: $3.00/month Pricing model: Subscription Free Trial: Available (No Credit Card required) Starter Plan $3/month per agent billed annually Standard Plan $30/month per agent billed annually $35/month per agent month-to-month *Plus Plan $50/month per agent billed annually $65/month per agent month-to-month *most popular

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Desk.comOnline customer service software
Zendesk

Subscription
Credit Card Required

Starter Plan: $1 per agent/month with 3 agents Regular Plan: $25 per agent/month Plus Plan: $59 per agent/month Enterprise Plan: $125 per agent/month For a more information on Enterprise Elite, which is $195 per agent/month, visit http://www.zendesk.com/product/pricing

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ZendeskCloud customer service software
Zoho Support

Subscription
Credit Card Required

Free for 1 Agent Enterprise $25/Agent/Month Professional $12/Agent/Month

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Zoho SupportCustomer support help desk software
HappyFox

Subscription
Credit Card Required

There is a free 30 days trial that requires no swiping of your credit card. You can choose from 3 plans - Mighty, Popular and Young plans that help you solve customer support bottlenecks of different sizes. All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS, Android & Windows phone app.

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HappyFoxHelpdesk, customer support software
TeamSupport.com

Subscription
Credit Card Required

Support Desk : $30/month per user* Enterprise: $40/month per user* *with annual or biannual billing Payments may be made monthly, biannually or annually Free trial - no credit card required All plans include unlimited support & training, and no implementation charges

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TeamSupport.comCustomer-Centric Customer Support Software
UserVoice

Subscription
Credit Card Required

Prices range from free to $95/mo per company user.

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UserVoiceCustomer engagement infrastructure for operational excellence
Zoho Assist

Subscription
Credit Card Required

Free Version: Allows remote control, two-way screen sharing, chat and supports multi-monitor setup. Can be used for every day support needs of SMBs. Free Trial (30-days): Fully functional with all features of professional edition. Subscription: $12 /month (or) $115 / year. Rate multiplies accordingly for each additional technician.

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Zoho AssistRemote support. Simpler. Faster.
ManageEngine SupportCenter Plus

Subscription
Credit Card Required

Starts from $495

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ManageEngine SupportCenter PlusWeb based customer support
Salesforce Sales Cloud

Subscription
Credit Card Required

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Salesforce Sales CloudCloud-based CRM & sales automation
Salesforce 1 Service Cloud

Subscription
Credit Card Required

PROFESSIONAL Basic service and support for any size team $65/ user/ month ENTERPRISE Service for the enterprise $135/ user/ month PERFORMANCE Scale and align CRM across service and sales $300/ user/ month

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Salesforce 1 Service CloudSalesforce1 customer service app
Communifire

Subscription
Credit Card Required

Limited user plans, unlimited user plans, self-hosted, and source code licensing available. Plans start at $49 / month.

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CommunifireEnterprise Social Collaboration Software
ManageEngine ServiceDesk Plus

Subscription
Credit Card Required

Free 30 day trial. Pricing starts at $495. ServiceDesk Plus Standard Edition Is Now Free, No Restrictions!

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ManageEngine ServiceDesk PlusHelp Desk software and Asset Management Tool
inContact Contact Center Software

Subscription
Credit Card Required

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inContact Contact Center SoftwareContact center software with IVR
HelpGizmo

Subscription
Credit Card Required

Pricing ranges from $29 to $299 per month. There is a 10% discount for purchasing an annual account. Nonprofit customers get 25% off any annual account. Customized plans and solutions available - just ask!

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HelpGizmoKnowledgebase and documentation app
Help Scout

Subscription
Credit Card Required

Help Scout costs $15/user/month. There are no pricing tiers or customization fees. We also have a great free forever plan that includes up to 3 users, 1 mailbox and unlimited emails. We offer outstanding customer support for all customers, including users on free plan.

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Help ScoutWeb-based help desk designed for a great customer experience
HelpOnClick Live Chat Software

Subscription
Credit Card Required

HelpOnClick offer several pricing plans to choose from, based on your budget and needs, starting from $19 per month and going down to $10 per seat/month for multiple agents accounts. Discounts for quarterly and annual billing cycles are available. No credit card required for the 14-day free trial. 40% DISCOUNT ON YEARLY PAYMENT CYCLE! Get a 15-seat account only for $6/seat!

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HelpOnClick Live Chat SoftwareLive Chat Software
Talkdesk

Subscription
Credit Card Required

We offer 3 pricing plans that can be purchased on a month-to-month or yearly basis. Our Regular plan offers basic call center software functionality. Our Pro plan provides telephony, IVR, ACD, skills-based routing, call monitoring, recording, CTI and comprehensive reporting. Our Enterprise plan provides 1,000 free minutes per agent per month, custom daily reporting, a dedicated account manager and phone support. No long-term contracts necessary.

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Talkdesk Integrated Call Center Software
Vision Helpdesk

Subscription
Credit Card Required

We offer Vision Helpdesk in two models A) Vision Helpdesk Hosted License (i.e Hosted on our cloud server) 1) Lite Plan -- $29.00 per month and if purchased annual its $24.00 Unlimited Staff, Tickets, Clients B) Vision Helpdesk Download License (i.e Hosted on clients server) 1) Lite Plan -- $599.00 one time Unlimited Staff, Tickets, Clients You can manage support for multiple companies

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Vision HelpdeskMulti Channel & Multi Company Help Desk Software
Cayzu Help Desk

Subscription
Credit Card Required

First 3 agents on our SOLO plan are 100% FREE forever. Cayzu's Premium plans include: Pro - $12 per agent per month (limited time offer) Freedom - $99 per month for UNLIMITED agents

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Cayzu Help DeskCayzu. Simple. Affordable. Help Desk Solution.
JIRA Service Desk

Subscription
Credit Card Required

3 agents for $10/month 4+ agents for $25/agent/month

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JIRA Service DeskIT Service Desk from Jira to Collect, Service, and Report
Igloo Software

Subscription
Credit Card Required

Igloo offers a subscription model with pricing on a per user, per month basis. Licensing starts at $12 per user per month and volume discounts can be applied for external users and larger communities.

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Igloo SoftwareAn intranet you'll actually like
Zoho Survey

Subscription
Credit Card Required

Free Edition - Create unlimited surveys, 15 questions & 150 responses per Survey. Standard Edition- unlimited surveys, unlimited questions & 2000 responses per month ( 5$ per 100 additional responses) Professional Edition - Unlimited Surveys , Questions & Responses.

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Zoho SurveyFree unlimited online surveys tools
KronoDesk

Subscription
Credit Card Required

Our on-premise edition comes with a perpectual license and is priced by number of support agent users, starting at $79.99 for unlimited end users and 1-support agent. Our SaaS edition is also priced by number of support agent users, starting at $19.99 / support agent / month, with increasing discounts for more support agents.

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KronoDeskTake Your Customer Support to the Next Level
CorvisaOne Contact Center Suite

Subscription
Credit Card Required

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CorvisaOne Contact Center SuiteCustomer Management

Subscription Customer Support Software


We want to make sure that you get the right app for your business which includes choosing the most comfortable pricing and payment plans. Each of these Customer Support software include a Subscription pricing model, so you are only comparing the business software and payment model that's right for your team.

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Customer Support Reviews


Sarah Kirscht reviewed

Help Scout

"Help Scout brought light into our dark"

  28th of October 09:40


Gen Kallos reviewed

JIRA Service Desk

"Intuitive and ready-to-use solution for all our services!"

  10th of October 13:49


Ryan Davis reviewed

Vision Helpdesk

"Affordable Helpdesk Solution with all the fruit of the big players,"

  26th of August 04:12


Ben Wilson reviewed

TeamSupport.com

"Using Team Support Daily/Monthly"

  8th of August 22:31


Ben Puzzuoli reviewed

Cayzu Help Desk

"If it didn't think it rocked I wouldn't have joined!"

  24th of July 11:30


Brianne Hillmer reviewed

HelpGizmo

"HelpGizmo helped me to create the documentation I always envisioned"

  23rd of June 14:46


Pierre Clouthier reviewed

Zendesk

"Zendesk makes support fun"

  16th of April 16:33


Dejana Bajic reviewed

UserVoice

"Every Product Manager's must-have!"

  14th of April 11:54





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