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Featured Knowledge Management Apps
  • HappyFox 
     12

    Software by HappyFox Inc

    Helpdesk, customer support software

  • HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

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  • Atlassian Confluence 
     0

    Software by Atlassian

    Agile team collaboration software

  • Give your team one place to share, find, and collaborate on information they need to get work done. Give your team Confluence. No email. No meetings. No problem. Discuss ideas, define requirements, report on projects, run retrospectives, publish docs, and so much more.

    Learn more about Atlassian Confluence →

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  • HelpGizmo 
     4

    Software by Widgix, LLC

    Knowledgebase and documentation app

  • HelpGizmo is knowledge management and documentation software used to create knowledge bases. HelpGizmo allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. HelpGizmo makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by sharing knowledge and information. HelpGizmo's knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created using HelpGizmo making the employee onboarding process more streamlined.

    Learn more about HelpGizmo →

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  • eXo Platform 
     1

    Software by eXo Platform

    The Enterprise Social Platform

  • eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design. eXo helps companies connect their employees, customers and developers through social, collaborative and content-driven intranets, websites and dashboards. eXo offers a set of user experience services, available as downloadable software or in the cloud, for building and deploying transactional websites, managing web and social content and creating gadgets and dashboards for deployment on-premise, to mobile devices, or in cloud computing environments. We are committed to open standards, and to developing and utilizing best-of-breed open source technology.

    Learn more about eXo Platform →

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  • Igloo Software 
     0

    Software by Igloo Software

    An intranet you'll actually like

  • Igloo is an intranet you'll actually like. It’s a web-based solution that let you to share files, give updates, find answers, exchange ideas, manage projects and help work better together. It's also responsive and all in the cloud so you can collaborate anywhere and on any platform. With Igloo, you can bring your content and conversations together in one place, so you won’t need to search your inbox endlessly for the latest version of a document or update your team about the same topic multiple times. And because it's designed for the web and hosted in the cloud, there's no versions, upgrades or migrations. That is why world-class companies, such as Giant Agency, Keg Restaurants, ORION and the Women Tennis Association, choose Igloo.

    Learn more about Igloo Software →

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  • C2 ATOM 
     0

    Software by C2 Innovations

    Full Service Management Solution

  • Web-based IT service management software solution, built around effective and easy to use service catalog. Available in SaaS. C2 Innovations presents its new generation of ITSM solution : a software that provides service management process optimization through its flexibility, intuitiveness and business efficiency. C2 ATOM is built around filtered service catalogs, establishing a clear service offer. It also facilitates consumer independance through mobile self-service portals. Orbiting the catalogue and based on industry best practices, a set of service desk features enable operational performance.

    Learn more about C2 ATOM →

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Knowledge Management App Directory
  • Yonyx Interactive Guides 
     9

    Software by Yonyx Inc

    Decision tree driven Interactive guides for customer service

     
  • Create decision tree driven interactive guides for customer service. Whether it is for troubleshooting, setup, how-to or training - Yonyx guides provide a unique way to express your knowledge for improving CSAT, productivity and consistency of the service you deliver.

    Learn more about Yonyx Interactive Guides →

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  • LiveAgent  
     6

    Software by QualityUnit, LLC

    Helpdesk & Live Chat

     
  • LiveAgent Helpdesk & Live Chat is an "all-in-one" customer service software which solves all of your customer support troubles. Now only for $450/One-time-fee.

    Learn more about LiveAgent →

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  • BrainCert 
     6

    Software by BrainCert, Inc.

    All-In-One Educational Platform

     
  • BrainCert is a cloud-based e-learning platform, virtual classroom, and enterprise-ready online learning management system (LMS). BrainCert offers all the tools & expertise you need to learn, teach, and collaborate online - all in one place. Imagine having a single platform to do everything from conducting online meetings to selling courses. That's BrainCert.

    Learn more about BrainCert →

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  • Vivantio Pro 
     4

    Software by Vivantio

    Flexible, Trusted, Reliable Service Desk Software

     
  • Vivantio Pro is industry-leading IT service management software. Vivantio Pro is the most flexible admin interface on the market, admin is codeless and service areas can be created in seconds, limiting vendor service days. Vivantio Pro works seamlessly for global enterprise with multiple license options for different internal departments. Features include problem, incident and change manager, workflow automation, deep interactive KPI reporting, asset management, AD/LDAP sync, SSO, change control, knowledge base, self-service portal.

    Learn more about Vivantio Pro →

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  • TallyFox Cluster 
     4

    Software by Cloud collaboration space with built-in knowledge management.

    Integrated knowledge, content & project management

     
  • Clusters provides projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can be customized to meet your individual needs, whether you need a content management, project management or knowledge management solution. Clusters allows you to categorize content, share it and make it searchable. You can assign and track tasks, collaborate on documents and set up online meetings. Set up wikis for knowledge sharing and manage contact communication within the integrated CRM. Clusters can be set up in 60 seconds and managed without any IT support.

    Learn more about TallyFox Cluster →

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  • Actionspace 
     3

    Software by Actionspace LLC

    Powerful Task and Project Management for Office 365 and SharePoint

     
  • Actionspace is an easy-to-use yet powerful business task and project management solution for SharePoint and Office 365. Ideal for managing teamwork, everyday activities and simple projects. Combines personal and corporate productivity tools for better business results. Organize priorities, manage and track teamwork and meet business objectives with Actionspace to achieve business results faster. The Actionspace business task and project management solution provides you with a connected way to manage and track teamwork, all your tasks and projects to completion. Seamless integration with Outlook, SharePoint and Office 365 provides safe access to your corporate content and improves overall team productivity.

    Learn more about Actionspace →

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  • nanoRep 
     3

    Software by nanoRep

    Self-service experience that wins customers through personalized online engagements

     
  • Founded in 2009, nanoRep is a self-service digital engagement leader that maximizes conversions and reduces support load by automatically providing a personalized actionable answer for every question. nanoRep helps brands to deliver industry leading online experience across all digital channels.

    Learn more about nanoRep →

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  • Bloomfire 
     2

    Software by Bloomfire

     

     
  • Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizations. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Start a free trial today at www.bloomfire.com.

    Learn more about Bloomfire →

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  • Mingdao.com (明道-企业社会化协作) 
     2

    Software by Meihua Information

    Top enterprise social collaboration platform for China users.

     
  • Mingdao.com is the top rated and used enterprise social collaboration platform in China. it provides a full set of enterprise social networking infrastructure, together with build-in task collaboration and knowledge sharing designs.

    Learn more about Mingdao.com (明道-企业社会化协作) →

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  • IdeaScale.com 
     1

    Software by IdeaScale

    cloud-based idea management for your organization or customers

     
  • IdeaScale is an intuitive and powerful solution for the collection of feedback and ideas. Based on the principles of crowdsourcing, members of IdeaScale communities contribute ideas and then vote those ideas up and down in an engaging process that allows the best submissions to bubble to the top. IdeaScale was designed to be used by everyone--from government agencies to SMBs to worldwide Enterprise organizations.

    Learn more about IdeaScale.com →

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  • Qhub 
     1

    Software by Internet Consulting Companies

    Q&A Software that Makes it Easy to Build a Vibrant Community Hub

     
  • Build your business through increased satisfaction by really engaging and understanding your customers with a fully featured, beautifully designed community hub, all yours in less than 30 seconds.

    Learn more about Qhub →

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  • MangoSpring Collaboration Suite 
     1

    Software by MangoSpring

    All-in-One Collaboration Suite

     
  • MangoSpring collaboration suite meets all your company's workflow and collaboration needs by integrating enterprise social networking, project collaboration, task management, document management, idea management and event management. The goal of this application to enable your employees to stay on top of what matters most and therefore make smarter decisions

    Learn more about MangoSpring Collaboration Suite →

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  • ERPNext 
     1

    Software by Web Notes Technologies

    Open Source ERP Built For The Web

     
  • What is iWebNotes Business Tools? It is an all-in-one / easy-to-use portal to manage your business activities online. This includes everything from accounting, invoicing, managing sales, stock keeping, projects, tasks, employees and much much more. Starts at an unbelievable price of Rs 299 per user per month

    Learn more about ERPNext →

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  • Training Software  
     1

    Software by ProProfs.com

    Build and Test Knowledge

     
  • ProProfs Training Software is an integrated online tool which allows you to create and deliver online training and educational programs. It is easy-to-use and requires no download and can be accessed from any platform, browser or mobile device. Whether you are an educator associated with a school/university or a corporate trainer in a company, you can easily create online courses, assessments, surveys, polls and flashcards using ProProfs Training Software. You can create an online course by simply uploading your training materials such as files, documents, PowerPoint presentations, PDFs, videos or even online content such as wikis, blogs to a central location. Since, ProProfs Training Software comes integrated with a powerful quiz maker; you can easily add online assessments, surveys, polls and even flashcards to your course. This includes powerful course and learner management features such as online classrooms, advanced reports, custom certificates and more.

    Learn more about Training Software →

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  • Hexigo 
     1

    Software by Hexigo

    Collaborative Decision Management Platform

     
  • Hexigo is a collaboration and decision management platform that improves business productivity. Hexigo transforms traditional collaboration into a collaborative, decision-driven process. This enables teams to collaborate and make fast, informed and formal decisions — Wherever they are located. Hexigo not only turns group collaboration into formal decisions, Hexigo’s decision repository, keeps track of all decisions, so that decisions can be managed and analyzed for transparency and accountability. This ensures mistakes are not repeated in the future, no matter how many staff changes happen in your organization.

    Learn more about Hexigo →

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  • dapulse  
     0

    Software by dapulse labs Ltd.

    Sync everyone in one place.

     
  • Get everyone working in sync in one place. daPulse lets you create a clear visual display of your top priorities and progress, for everyone to see and contribute. You can set goals, assign people or teams and set deadlines. Anyone can see and update the high level, or dive in for more details. The high level keeps everyone aligned. The low level enables communication and collaboration. The two levels are tied together. The visual display of progress keeps everyone motivated.

    Learn more about dapulse →

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  • KANA Express 
     0

    Software by KANA Software, a Verint Company

    Scalable and affordable omni-channel customer service software for midsize businesses in the cloud

     
  • KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, email, chat, and social interactions, all with an integrated knowledge base. You decide what’s right for you now and for your expansion over time. Its all-in-one design means that all the pieces work together for experiences that are complete, consistent and contextual. KANA Express is a cloud-based, SaaS offering, so it is affordable, implements quickly and scales instantly to handle service peaks and increasing volumes. The KANA Express Agent Experience provides customer service reps with a powerful centralized knowledge base and the ability to interact with customers across multiple channels. The KANA Express Web Experience provides customers with personalized Web self-service access to authorized content in the same knowledge base while giving them ready access to email, phone or Web chat channels.

    Learn more about KANA Express →

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  • Wiki Knowledge Management 
     0

    Software by Wit - Technology knowledge management system

     

     
  • Israeli SME has developed a robust corporate wiki, for use as a web 2.0 knowledge management system. It is intuitive, speedy and based on the experience of thousands of use cases. The company is looking for clients who need a knowledge management system or a wiki to improve their innovation and sharing of information, strategic partnerships and adaptation to new markets. Description Innovation and knowledge sharing are key to a company's success. Wiki software has proven itself to be the bes

    Learn more about Wiki Knowledge Management →

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  • Precurio 
     0

    Software by Klein Devort

     

     
  • Precuro is an easy to use, visually attractive, enterprise 2.0 intranet portal software with workflow automation and robust reporting. Precurio gives your organization a one point access to information and also helps you streamline your business processes/workflow, while improving communication and collaboration amongst employees.

    Learn more about Precurio →

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Knowledge Management Reviews


Tung Tran reviewed

eXo Platform

"Great Enterprise Social Platform"

  3rd of November


Brianne Hillmer reviewed

HelpGizmo

"HelpGizmo helped me to create the documentation I always envisioned"

  23rd of June


Chris Mihm reviewed

Yonyx Interactive Guides

"Great Software to build instant "Decision Tool""

  19th of June


Mayukh Gon reviewed

HappyFox

"Clean and simple customer support system"

  4th of April


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